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Top 10 Factors in Selecting an Asset Disposition Partner To Maximize Your Investment Recovery Presented by: Tom Burton and Brian E. Thompson Liquidity Services
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Thomas B. Burton, Executive Vice President, President for Liquidity Services’ Capital Assets Group Brian E. Thompson, CPPM, CF, Vice President, Americas for Liquidity Services’ Capital Assets Group About the Speakers
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An investment recovery market ripe for transformation The reverse supply chain can and should be optimized – Core business function to fully capture the value that exists within every surplus asset across the enterprise – For every $1 invested in an Investment Recovery program, an organization can expect to receive $31 in return (Source: Investment Recovery Association) Background
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Top 10 Factors in Selecting an Asset Disposition Partner To Maximize Your Investment Recovery Proven Performance Scalable Solutions Service that Makes a Strategic Impact
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Proven Performance
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Good financial standing – Can manage your business and stay in business Management team – Experience and business acumen Experience in your industry – Ask for data (e.g. sales figures, winning bids, bidder counts) 1) Vendor Viability, Experience, and Professionalism
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Evaluate the surplus service providers’ buyer network – Large, targeted group of buyers – Active bidders – Qualified bidders – Buyer retention rate – Buyers by asset type Likelihood to purchase your assets – Email marketing strategy 2) Buyer Network to Maximize Returns
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Voice of Customer Survey – 130 investment recovery professionals – 25% identified recovery as top selection criteria 2) Buyer Network to Maximize Returns
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Commitment to developing long- term client relationships Aligned with best practices Offer value-added services Value a single partner relationship 3) Investment in the Future
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Scalable Solutions
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Global footprint – Offer coverage via local offices Dedicated account manager – Coverage and coordination of all efforts Recurring meetings – Touchpoint for progress on goals, planning, and project results 4) Global Operational Footprint for Seamless International Business Continuity
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Ability to manage entire reverse supply chain – Comprehensive service offering 5) Robust Depth and Breadth of Services
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Surplus Asset Management Warehouse Asset Sale Processing In-Field Client Allocated Sales Support Teams Inventory Assurance Programs Surplus Asset Management Solutions Asset Discovery & Valuation Asset Cataloging Equipment Inspection Appraisal Services Pre-Sale Valuation Asset Recovery Planning Brand & Channel Protection Intellectual Property Protection Development of "Green" Initiatives Multi-Channel Sales Analysis Lotting & Merchandising Strategy Pro-Active Asset Marketing Plans Project Sale Management Surplus Asset Redeployment & Sales Preparation Internal Redeployment Asset Removal Management Off-Site Storage Debranding / Delabeling Hard Drive / Memory 8X Wipes Light Refurbishment Scrap Metals Testing Surplus Asset Investment Recovery Online Auctions Sealed Bid / Reserve Negotiated Sales Global Asset Marketing E-Waste & Recycling Programs Scrap Material Sales Dedicated Customer Service Team Buyer Qualification & Controls Payment Processing & Reconciliation Export Services Transaction Reporting
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Established, online auction channels – Reputable, transparent marketplaces Other approaches – Customized approach to achieve recovery Sealed bids Negotiated sale Multi-channel strategy 6) Ability to Support Multiple Sales Methods (Online Auctions, Sealed Bids & Negotiated Sales) to Maximize Recovery
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Redeployment tool – Ability to move assets to online sales platform Web-based for global ease of use – Common standard across enterprise 7) Offers Redeployment Solutions
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Service that Makes a Strategic Impact
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Regular reporting – Annual reviews and meeting Data efficacy – Base strategy on metrics Monitor real-time results – Ability to modify campaign based on data Application of data – Relentless improvement 8) Leverages Metrics and Marketing Strategy Best Practices
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Areas for measurement – Recovery Example: analyzing sale history reports – Sustainability Example: number of items sold in secondary marketplaces – Efficiency Example: number of days an asset remains as surplus – Consistent process across global enterprise Example: internal cost savings (hours), redeployment metrics, case studies 8) Leverages Metrics and Best Practice Marketing Strategies
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Support your zero-waste goals and green initiatives – Supply case studies speaking to sustainability – Understand strategies to defer assets from landfill 9) Ability to Drive “Green Initiatives” and Sustainability Programs
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Shared commitment to corporate social responsibility (CSR) – Environmental/community stewardship 9) Ability to Drive “Green Initiatives” and Sustainability Programs
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Ability to support data and information security – Understanding of data privacy laws/best practices Ability to support export controls and trade compliance – Understanding of local laws 10) Provides Risk Management Solutions to Address and Mitigate the Top Compliance and Ethics Risks Encountered by Global Companies
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Contact Us: sell@liquidityservices.com www.liquidityservices.com
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