1. Advances in Automation: Business and Technology Trends
Marshall Breeding
Independent Consultant, Author, and
Founder and Publisher, Library Technology Guides
April 9, 2013
Computers in Libraries 2013

2. Library Technology Guides

3. Library Journal Automation Marketplace
Published annually in April 1 issue
Based on data provided by each vendor
Focused primarily on North America
Context of global library automation market

4. Sources Library Journal Automation Marketplace Feature
2013 edition published April 2
Perceptions Surveys
2012 edition just published
Turnover Reports:
turnover.pl?Year=2012
reverse.pl?Year=2012

5. Perceptions 2012 Annual survey for Libraries Satisfaction levels for
Annual survey for Libraries
Satisfaction levels for
Company
Current ILS
Service
Loyalty
Migration Plans
3030 Responses
67 Countries

6. Perceptions Survey 2012
Product Satisfaction for Medium to Large Public Libraries

7. LJ Automation Marketplace
Annual Industry report published in Library Journal:
2013: Rush to Innovate
2012: Agents of Change
2011: New Frontier: battle intensifies to win hearts, minds and tech dollars
2010: New Models, Core Systems
2009: Investing in the Future
2008: Opportunity out of turmoil
2007: An industry redefined
2006: Reshuffling the deck
2005: Gradual evolution
2004: Migration down, innovation up
2003: The competition heats up
2002: Capturing the migrating customer

8. Industry Revenues $1.8 billion global industry
$770 million from companies involved in the US
$475 million from US Libraries

9. Industry Giants Ex Libris: SirsiDynix: Innovative
3,729 customer libraries
522 FTE Employed
SirsiDynix:
3,616 libraries
369 FTE Employed
Innovative
341 FTE employed
1436 libraries

10. Personnel Resources OCLC 1250 Ex Libris 189 222 53 46 12 522
Company
Dev
Sup
Sales
Admin
Other
Total
OCLC
1250
Ex Libris
189
222 53 46 12
522
SirsiDynix 86
168 52 22 41
369
Follett Software Company 78
151 81 31
341
Innovative Interfaces, Inc. 89
161 7
Serials Solutions
131 51 3 20
256
The Library Corporation 39 91 28 13
199
Polaris Library Systems 27 18 2 93
VTLS Inc. 29 37 9 4
Book Systems, Inc. 15 16 59
EOS International 17 50
Auto-Graphics, Inc. 11 6 35

11. Personnel Resources: Open Source
Company
Dev
Sup
Sales
Admin
Other
Total
PTFS -- LibLime 5 16 3 8
155
Equinox Software 4 6 2 20
ByWater Solutions 12 1 13

12. Mergers and Acquisitions Activity

13. Mergers and Acquisitions

14. Innovative Interfaces
Majority acquisition by 2 private Equity Firms:
Huntsman Gay Global Capital + JMI Equity
New C-level management
Kim Massana, CEO
Subsequent Transaction: Kline sells remaining shares and exits

15. III calls ceasefire with OCLC
Drops pending anti-trust lawsuit
Library Technology Guides resource on lawsuit:
er-vs-oclc/
Folds SkyRiver Technologies into III
Same ownership structure as Innovative
Will continue to offer competitive bibliographic services
Knowledge bases an important asset

16. Ex Libris Group 2012 - Golden Gate Capital
2008 – Leeds Equity Partners
2006 – Francisco Partners
Golden Gate Capital acquired Geac in Nov 2005
Now Infor Library and Information Systems

17. Web-scale Index-based Discovery
ILS Data
Web-scale Index-based Discovery
(2009- present)
Digital Collections
Search:
Web Site Content
Institutional Repositories
Search Results
Aggregated Content packages
Consolidated Index …
E-Journals
Your title is covered up with the ILS data content – DISCO instead of Discovery
Usage-generated Data
Customer Profile
Reference Sources
Pre-built harvesting and indexing

18. Discovery Service Statistics
Discovery Product
2007
2008
2009
2010
2011
2012
Installed
EBSCO Discovery Serv
~3961
Primo 12 37 53
506
111
101
1151
AquaBrowser 55
339 64 69 74 58
Encore 72
109 56
365
LS2 PAC 46 77 88 73
305
Summon 50
164
214
158
504
SirsiDynix Enterprise 16 75
100
102
328
Civica Sorcer 7 22 3
Axiell Arena 61 57 33
104
247
Chamo 10 34 23 86

19. Recent ILS Industry Contracts
Company
Product
2009
2010
2011
2012
OCLC
WMS
184
163
Innovative Interfaces
Sierra
206
117
Ex Libris
Alma 8 24 17
SirsiDynix
Symphony  -
126
122
104
Millennium 45 39 32 30
Library Corporation
Library.Solution 43 48 13
Aleph 47 25 26
VTLS
Virtua 18 22 14
Polaris
Polaris ILS 33 23 53
Biblionix
Apollo 55 87 79 80
ByWater Solutions
Koha 7 44 54 34
PTFS LibLime
LibLime Academic Koha 5
LibLime Koha 27 37
Equinox Software
Evergreen 15 21

20. Transition to Library Services Platforms
New platforms take the stage
Ex Libris Alma, OCLC WorldShare Management Services, Serials Solutions Intota, Kuali OLE, Innovative Interfaces Sierra(others?)
Basic design to manage resources of all formats and media
Reliance on collaboratively built and shared data models
Deployed through cloud technologies

21. Integrated (for print) Library System
Staff Interfaces:
Public Interfaces:
Interfaces
Business Logic
Circulation
Cataloging
Acquisitions
Serials
Online Catalog
Data Stores
BIB
Holding / Items
Circ Transact
User
Vendor
$$$
Funds
Policies

22. 2005 – Present ILS / ERM Fragmentation
Circulation
BIB
Staff Interfaces:
Holding / Items
Circ Transact
User
Vendor
Policies
$$$
Funds
Cataloging
Acquisitions
Serials
Online Catalog
Public Interfaces:
Application Programming Interfaces `
E-resource Procurement
License Management
Protocols: CORE
E-Journal Titles
Vendors
License Terms

23. New Library Management Model
Consolidated index
Unified Presentation Layer
Search:
Digital Coll
ProQuest
EBSCO …
JSTOR
Other Resources
Self-Check / Automated Return `
API Layer
Library Services Platform
Discovery Service
Stock Management
Enterprise Resource Planning
Smart Cad / Payment systems
Learning Management
Authentication Service

24. Library Services Platforms
Category
WorldShare Management Services
Alma
Intota
Sierra Services Platform
Kuali OLE
Responsible Organization
OCLC.
Ex Libris
Serials Solutions
Innovative Interfaces, Inc
Kuali Foundation
Key precepts
Global network-level approach to management and discovery.
Consolidate workflows, unified management: print, electronic, digital; Hybrid data model
Knowledgebase driven. Pure multi-tenant SaaS
Service-oriented architecture
Technology uplift for Millennium ILS. More open source components, consolidated modules and workflows
Manage library resources in a format agnostic approach. Integration into the broader academic enterprise infrastructure
Software model
Proprietary
Open Source

25. Library Services Platform
Library-specific software. Designed to help libraries automate their internal operations, manage collections, fulfillment requests, and deliver services
Services
Service oriented architecture
Exposes Web services and other API’s
Facilitates the services libraries offer to their users
Platform
General infrastructure for library automation
Consistent with the concept of Platform as a Service
Library programmers address the APIs of the platform to extend functionality, create connections with other systems, dynamically interact with data

26. Library Services Platform Characteristics
Highly Shared data models
Knowledgebase architecture
Some may take hybrid approach to accommodate local data stores
Delivered through software as a service
Multi-tenant
Unified workflows across formats and media
Flexible metadata management
MARC – Dublin Core – VRA – MODS – ONIX
Bibframe
New structures not yet invented
Open APIs for extensibility and interoperability

27. Development Schedule WorldShare Management Services Alma Intota
Sierra Services Platform
Kuali OLE
General Release in July 2011
~100 now in production
Several development partners and early adopters in production
Libraries in production by 2014
200+ contracts completed, many libraries in production (~100?)
 Version 1.0 expected Dec 2013
Partners begin migration in 2013

28. Integrated Library Systems?
ILS products continue to evolve
Continue to be appropriate for libraries with active physical collections
Public Libraries
Development trajectory must include
Integration of e-book lending
Service-oriented architecture
Improved support for non-print materials
Evolved ILS will eventually resemble library services platforms

29. Evolved ILS example: Polaris
Basic structure of an ILS
APIs available for extensibility
Full integration of e-book discovery and lending
Partnership with 3M Cloud Library
Continues to see strong sales

30. Notable Companies

31. OCLC Non-profit corporation based in Dublin Ohio
$203.5 million revenue 2011/12 fiscal year
$57 million in scope of automation industry
Owned and Governed by membership: Board of Trustees, Global and Regional Councils
Lawsuit between SkyRiver / Innovative vs OCLC withdrawn
Annual Reports available:
2/2012.pdf

32. Ex Libris Largest company in the industry
Formidable competition for Academic Libraries
Global marketing strength
Europe, Asia, North America
Latin American distributor
Longstanding business strategy based on research and development
189 personnel in development out of 522

33. Ex Libris Product Strategy
Legacy ILS remain viable and profitable
Aleph – Many national and large research library installations
Voyager – Many national and academic research
Customer base seeing some erosion to competing systems
Alma developed as replacement for Aleph, Voyager and to attract new academic clients
Academic libraries running non-specialized ILS targets for Alma

34. Serials Solutions Focus on Academic Libraries
Summon: first Web-scale Discovery Service
Summon 2.0 announced for summer 2013
Intota: Planned Library Services Platform

35. Polaris Major competitor for public libraries
Mid-sized company (86 employees)
Focus:
Market: US Public Libraries
Technology: MS Windows platform
Strong customer service performance

36. Polaris user interface strategy
Positions PowerPAC as discovery service
Relevancy, facets, book jackets, etc.
Almost all implementations use PowerPAC except when already in place:
Phoenix: Endeca
Boston Public: BiblioCommons
E-book integration with 3M Library Systems
Example of aggressive integration strategy

37. SirsiDynix Continues to see new sales, especially internationally
Two flagship ILS products: Horizon and Symphony
Symphony winning new sites, mostly outside the US
Revival of development and support for Horizon

38. SirsiDynix Product Strategy
Layer new technologies on the old
Web Services layer for Horizon and Symphony
New “BLUE Cloud” suite
Enterprise
Portfolio
BookMyne
Social Library (Facebook app)
eResource Central
e-resource management and discovery (mostly e-books)
1-click check-out and download of e-books

39. Open Source Integrated Library Systems
Major thread in library systems development
Koha
Evergreen
Kuali OLE

40. Open Source Automation Systems
Koha
Small to mid-sized public and academic libraries
Used by several consortia (SKLS)
Evergreen
Designed for Library Consortia
Kuali OLE
Designed for large research libraries

41. Koha Libraries Worldwide

42. Evergreen Popular system for state funded initiatives Georgia Pines
Virginia Evergreen
Indiana Evergreen
Pennsylvania Integrated Library System: SPARKS
Massachusetts: CW/MARS, Bibliomation, Merimack
British Columbia SITKA
North Carolina Cardinal
Vermont: new Catamount project

43. Evergreen Libraries Worldwide

44. Kuali OLE Enterprise level library services platform
Financial and in-kind contributions from investing institutions
Matched by the Andrew W. Mellon Foundation
Major academic libraries in the US involved as original investing partners
UK: Senate House Library + Bloomsbury Colleges now committed in principal

45. Kuali OLE Timetable In development since 2009
Some libraries may go live in 2013
Additional grant from Mellon Foundation in 2012 to extend development
Version 1.0 scheduled for Dec 2013
GOKb project started in 2012 for e-resource management

46. Time to Invest in Technology
Libraries in general lack the proper tools to manage and deliver access to their reshaped collections
Library and campus tools may seem stilted and primitive relative to what students experience outside the campus domain
Tradition of under-investment and deferred maintenance or replacements of technology infrastructure in the library
Dearth of transformative technology options?

47. Time to engage Transition to new technology models just underway
More transformative development than in previous phases of library automation
Opportunities to partner and collaborate
Vendors want to create systems with long-term value
Question previously held assumptions regarding the shape of technology infrastructure and services
Provide leadership in defining expectations

48. Questions and discussion