1. Building the Shastri Librarians’ Network Project Moninder Bubber Chair, Library Programme Advisory Committee (LPAC) Canada, Shastri Indo-Canadian Institute (SICI) Presentation at SICI, New Delhi, November 29, 2005, and at Panjab University Library, Chandigarh, December 6, 2005.

2. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.2 Introduction Overview Education Canadian Academic Libraries – current state of automation Reference Services Available to Canadian Scholars Shastri Institute Library Programme Canadian Information Sources of Interest - websites Books in India for Canadian Studies

3. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.3 Education Canadian Universities and Colleges - public Decentralized - under provincial jurisdiction Funding - govt., tuitions, private donations, fundraising Faculty expected to do research and publish Research $ - NSERC, SSHRC, corporations Free education K to 12 (Elementary for 8 yrs; Secondary for 4 yrs)

4. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.4 Postsecondary Education in Canada - federal / provincial site http://www.cicic.ca/postsec/ http://www.cicic.ca/postsec/ Statistics Canada Register of Postsecondary Institutions http://www27.statcan.ca/IP_Internet/English/main. asp http://www27.statcan.ca/IP_Internet/English/main. asp University of Waterloo’s – education links http://www.uwaterloo.ca/canu/ http://www.uwaterloo.ca/canu/ Education Sites

5. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.5 Canadian Libraries Library and Archives Canada (National Library and National Archives were amalgamated) National Science Library -- CISTI Provincial - public library system with regional libraries & city libraries Provincial funding / city funding School libraries – funding by school boards Government Department libraries Special Libraries

6. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.6 National Scene Library & Archives Canada http://www.collectionscanada.ca/collection/index-e.html http://www.collectionscanada.ca/collection/index-e.html Canadiana: published in Canada, creator is Canadian or Canadian subject Deposit requirement of 2 copies of each item published in Canada AMICUS Search engine http://amicus.collectionscanada.ca/aaweb/aalogine.htm http://amicus.collectionscanada.ca/aaweb/aalogine.htm Over 30 million records from 1,300 Canadian libraries Serves as an inter-library loans (ILL) tool ArchiviaNet Search engine http://www.collectionscanada.ca/archivianet/0201_e.html http://www.collectionscanada.ca/archivianet/0201_e.html

7. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.7 National Science Scene National Research Council (NRC) http://www.nrc-cnrc.gc.ca/ http://www.nrc-cnrc.gc.ca/ Canada Institute for Scientific & Technical Information (CISTI) http://cisti-icist.nrc-cnrc.gc.ca/cisti_e.html http://cisti-icist.nrc-cnrc.gc.ca/cisti_e.html Participates in Document Delivery CISTI’s proposal to Canada Foundation for Innovation (CFI) Canada http://innovation.gc.ca/gol/innovation/site.nsf/en/in02281.htm l http://innovation.gc.ca/gol/innovation/site.nsf/en/in02281.htm l A national digital STM information collection and archive Nationally negotiated site licenses for STM information access and use

8. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.8 CNSLP http://www.crkn.ca/about/cnslp/ http://www.crkn.ca/about/cnslp/ Canadian National Site License (CNSLP) 3-yr pilot project 50 million budget (47 million for content) Partners: CFI (20 mill), 64 universities, provincial govts., partners (30 mill). Kick started the e-journals for Canadian libraries Evaluation/Impact of CNSLP http://www.crkn.ca/initiatives/evaluation/CNSLP-ImpactReport- Apr2004.pdf http://www.crkn.ca/initiatives/evaluation/CNSLP-ImpactReport- Apr2004.pdf Initiative continued by CRKN

9. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.9 Canadian Research Knowledge Network (CRKN) Canadian universities continue the work of CNSLP with this non-profit body. CNSLP - Model license agreement http://www.crkn.ca/pr/achievements/CNSLP-License-12Feb01.pdf http://www.crkn.ca/pr/achievements/CNSLP-License-12Feb01.pdf Now focus is social sciences information Agreements expected to be in place by January 2006 Participating Publishers http://researchknowledge.ca/participants/publishers/

10. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.10 Library Organizations / Associations Canadian Association of Research Libraries (CARL) http://www.carl-abrc.ca/new/new-e.html http://www.carl-abrc.ca/new/new-e.html Headed by Library Directors Research initiatives / software development Annual Report 2004 http://www.carl-abrc.ca/about/report/2004-e.pdf http://www.carl-abrc.ca/about/report/2004-e.pdf Spending/initiatives/photos of research libraries Role of Canada’s Research Libraries in Expanding the National Research Base http://www.carl-abrc.ca/projects/e_learning/pdf/expand_ntl_rsrch_base-response-e.pdf Links to: Canadian and provincial library associations http://www.carl-abrc.ca/links/links-e.html http://www.carl-abrc.ca/links/links-e.html Canadian Library Association http://www.cla.ca/ http://www.cla.ca/

11. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.11 Synergies Project: Canadian Information Network for Research Develop the infrastructure to transform scholarly publishing from a print to digital environment in social sciences and humanities areas http://www.lib.sfu.ca/about/projects/synergies.htm http://www.lib.sfu.ca/about/projects/synergies.htm Collaborative initiative of five Canadian universities: Simon Fraser University, University of New Brunswick, Université de Montréal (with the Consortium Erudit), University of Toronto, University of Calgary.

12. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.12 Library Consortia List: Consortia Canada: http://www.concan.ca/http://www.concan.ca/ Council of Prairie and Pacific University Libraries (COPPUL) http://www.coppul.ca/index.html http://www.coppul.ca/index.html Licenses and products: http://www.coppul.ca/licenses/licenseindex.html http://www.coppul.ca/licenses/licenseindex.html Reciprocal borrowing privileges http://www.coppul.ca/rb/rbindex.html http://www.coppul.ca/rb/rbindex.html Simon Fraser University’s software developments: http://researcher.sfu.ca/ http://researcher.sfu.ca/ CUFTS, GODOT, dbWiz, CM Library related links: http://www.coppul.ca/links.htmlhttp://www.coppul.ca/links.html British Columbia Electronic Library Network (ELN) http://www.eln.bc.ca/ http://www.eln.bc.ca/ Resource Sharing: http://www.eln.bc.ca/view.php?id=18http://www.eln.bc.ca/view.php?id=18 ARIEL document delivery software: http://www.infotrieve.com/ariel/ http://www.infotrieve.com/ariel/

13. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.13 Library Consortia conti… COPPUL (W.Canada), ELN(BC), OCUL (Ontario), TAL (Alberta), NAUL (New Brunswick), OCUL (Ontario) Scholar’s Portal, hosted at University of Toronto Locally load a lot of the e-resources on servers in Ontario Removes vulnerability of being dependent on the publishers. using the CSA Illumina platform Bought data from vendors SFX – Open URL linking (SFU’s “where can I get it” link does the same thing) Run RefWorks on it Locally hosted, unified platform with full linking capabilities

14. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.14 Library Consortia conti… TAL Multi-type consortium, with public and university libraries included 32 million endowment from provincial government (4 million for digitization, and 26 million for content) Librarian – Kit Wilson, seconded for 2 years for project SAUL - Ontario Public libraries; small, for collection development and ILL) NAUL buy e-books consortially

15. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.15 E-Book Resources (SFU) Books 24x7 ( purchased books (SFU) Net Library ( only one that allows consortial purchasing) Safari Tech Books ( IT manuals, books) Ebrary (24,000 books) XReferPlus – 200 titles in total, SFU has package of 100 selected items (2 times/yr monitor use and change content. E.g. add 5/drop 5 titles)

16. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.16 SFU Collection – Statistics > 40,000 e-books > 20,000 e-journals > 500 databases In 1998 – had approximately 8,000 print journals, now have < 3,000 print This trend from switching from print to “electronic only” is widespread, since libraries had to cancel print to fund the electronic format. Publishers’ packages – Elsevier, Wiley, Gale (Social Sciences), Springer, Taylor and Francis, Sage

17. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.17 Collections Issues Preservation Homogeneity of the collections; we all have access to more materials, but we all have more of the same materials. Before, we had wider diversity of content Shift – incredibly rich content, deep archives of resources A lot of expansion in primary resources, e.g. newspapers (Globe & Mail) Associated issues: management of the e-content Electronic Resource Management (ERM) modules being developed by North American vendors. Innovative Interfaces (III) is the market leader (III ERM) To keep track of information such as trials, licensing details, permissions, public / staff views Broken link software

18. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.18 Inter-Library Loans (ILL) Consortia: COPPUL, ELN, OCUL (Ontario Council of University Libraries), Quebec, Maritimes Fairly automated Most messaging through ILL Management Systems Always had agreements within a consortia, but now starting to get agreements among consortia Starting to get standardization of policies for delivery; policies would deal with: Who to lend How fast you will send By which means you will send Price

19. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.19 Software for ILL Management There is a standard, but like Z39.50, never properly implemented Almost all universities in Canada have some system; only 5-6 vendors System will talk to the other system (some libraries use email) Generic script – standard format that other system can read Also a protocol SFU Uses Resource Sharing System (RSS) UDX (Fetwell Downing, UK) Illiad (OCLC) URSA (Dynix/Sirsi) Relais (from Ottawa) Open ILL (from Winnipeg) AVISO (SFU had developed many years ago, now defunct)

20. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.20 ILL software conti… Front End (user interface) - Link resolver; takes citations, finds print and e-journals & presents links to the full-text GODOT – SFU developed (open source) Used by ELN, COPPUL, Trent University, some people in Europe SFX – commercial, very pricey Didn’t have ILL portion before, now has it ARIEL Is the standard software It scans documents and sends to other library Has address book to which to send to Reads scanned objects and prints In U.S. allowed to send e-documents to the end-user. Post it to a website where the user picks it up or email to patron In Canada, copyright law doesn’t allow electronic delivery. New copyright legislation will allow e-copies, perhaps this fall.

21. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.21 Software Development at SFU Library www.researcher.sfu.ca www.researcher.sfu.ca SFU Library uses open source software for library applications and shares them with the library world. Godot software allows you to see whether a particular journal is in the holdings of the partner libraries, if held, it takes you to the full text or provides location of print if not held, it allows end user to initiate an ILL CUFTS software (Database name: Knowledge Base) allows you to see where a journal is indexed DBWiz software Allows grouping of sources into categories of your choice, and then provides a common search engine available now

22. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.22 PKP – Public Knowledge Project http://www.pkp.ubc.ca/ http://pkp.sfu.ca/ojs/ http://www.pkp.ubc.ca/http://pkp.sfu.ca/ojs/ Open Journals System (OJS) Developed by Professor John Malinsky, UBC Now being developed by SFU and others OJS allows publisher to set up the software Provides a whole infrastructure for publishing, including emailing internal to the system (allowing an editor and author exchange), copy editing, is web-based, easy to set up and use. Close to 400 journals internationally are using OJS Project - African Journals Online – 210 African journals Brazil – 45 scholarly journals all managed from one contact location, and one administrator to manage software for 45 titles PKP Steering Committee has been set up to manage future developments

23. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.23 PKP conti… PKP Harvester Funded by CARL for a Canadian interface to search Canadian repositories Prototype available Studies indicate that if you make your paper more visible, more people will use it and also cite it. Trend among larger libraries to becoming their institution’s repositories for their scholars’ published articles or pre-prints Harvestor tool or software, called “open access harvesting” will search other repositories and get metadata (ti, author, keywords, links to full text) and aggregates that. PKP Project in India http://reseau.crdi.ca/en/ev-61422-201-1-DO_TOPIC.html http://reseau.crdi.ca/en/ev-61422-201-1-DO_TOPIC.html Collaboration between Canada and India

24. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.24 Reference Services SFU: http://www.lib.sfu.ca/researchhelp/askus/index.htm http://www.lib.sfu.ca/researchhelp/askus/index.htm Role of Reference Librarians Reference, collections management, liaison with Univ departments, course- integrated instruction Ask Us Here (mobile reference), Ask Us by Email Ask Us Live (web-based) chat reference SFU – Virtual Reference Toolkit software by – Tutor.com Other software – Question Point (OCLC), and Docutek (all 3 allow for co-browsing) Colorado – 24x7 services http://www.aclin.org / http://www.aclin.org / Research and Writing Guides (web-based) Plagiarism tutorial; Guides to Citations Faculty and graduate student workshops

25. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.25 Reference conti… Big trend – use of instant messaging (msn, yahoo) Univ of North Carolina (Chapel Hill) – big leader in instant messaging for reference Canadian libraries – using instant messaging in own libraries: Carleton, McMaster, U of Waterloo, U of Ottawa Univ of North Carolina (Chapel Hill) – big leader in instant messaging for reference Blogs (web logs) as tools for current awareness to faculty and to organize websites Collaboration in reference services COPPUL Library Directors agreed (Nov 2005) to explore the possibility of post-secondary services starting in 2006 Collaborative reference with other libraries – will likely be picked up by ELN SFU / UVIC already collaborate

26. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.26 Library Support for Scholars Reference Services Ask Us Live - web chat Ask Us Here - in person (go with a laptop to heavy traffic areas of campus, inviting people to ask reference questions) Email, Phone, In-person appointments Information Commons – librarians along with computer technicians at Reference Desk By fall of 2006, plans for Information Learnings Commons Research web guides & FAQs SDI - email alerts for current publications of interest for researchers Some librarians participate in online class discussions, regarding information sources, (e.g. for distance education classes, using WebCT software) Library classes integrated with university courses as well as drop-in sessions

27. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.27 Demonstration: Academic Search Elite – searched for a topic in a multi-disciplinary database, then downloaded citations to RefWorks account RefWorks – web-based bibliographic management software that allows you to manage your citations, and using Microsoft Word, format your paper in a desired style (APA, MLA, etc.) Coutts – vendor database for selection of current Canadian publications EJDB – creating subject categories of e-journals using software developed by SFU Library SFU Library -– Library Catalogue, Research & Writing Guides, Fund Reports in Innovative Interfaces Inc system for current budget/expenditures information

28. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.28 Collections Management / Acquisitions Blanket / Approval Plans - based on profiles mounted on vendor databases (get either books or slips/forms) Subject and non-subject parameters (NSPs), such as reprints, level of audience, language, cost, etc. Coutts SFU has switched to entirely online slips rather than print Receive and email to review forms http://www.mycoutts.comhttp://www.mycoutts.com Email can be sent to faculty member about new titles. Current Canadian Books – monthly listing of Cdn titles Can search dtbs, limit by country, readership level, time frame, subject parameters (e.g. LC, Dewey, or UK classification), format Blackwell North American (BNA) Collection Manager http://cm.blackwell.com/ http://cm.blackwell.com/ SFU has switched to online slips

29. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.29 Shastri Indo-Canadian Institute (SICI) http://www.sici.org/ http://www.sici.org/ Named after Lal Bahadur Shastri, Prime Minister of India, 1964 - 1966 Over 35 years old Became bi-lateral in 2005 23 member institutions in Canada with focus on “India Studies” From 2005, membership allowed for institutions in India Now 34 members in India with focus on “Canadian Studies” Exec Council –3 Members Council reps. & 1 govt. rep. from each country Fellowships for study and research, including a “librarian fellowship” Profiles of Canadian universities in the “Directory of India Studies in Canada” http://www.sici.org/2004shastri/english/indiastudiesincanada.htm http://www.sici.org/2004shastri/english/indiastudiesincanada.htm Rankings of Canadian Universities by Macleans Magazine Categories: Primarily undergraduate, comprehensive, medical/doctoral http://www.macleans.ca/universities/index.jsp

30. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.30 Library Programme - Canada Side http://www.sici.org/2004shastri/english/reference.htm http://www.sici.org/2004shastri/english/reference.htm Funded by Government of India Books and journals sent to Canadian libraries Programme managed by Shastri India Office (New Delhi) Each member university designates a librarian for Shastri Institute Librarians form the Library Programme Advisory Committee (LPAC) LPAC Executive 3 reps. from “Resource” libraries (UBC, U of T, McGill), 2 reps. from other members, 1 observer from National Library, 1 Past Chair Chair - elected by members of the Executive, Chair also member of the Shastri Canadian Members Council (formerly, the Shastri Board) LPAC Exec last met in person in 1999. Communication largely by email or teleconferences (2/year) Canadian librarians interested in networking with colleagues from India

31. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.31 India Studies Collections in Canadian libraries English and some Indian languages collected, largely books Member Libraries and collection strengths: http://www.sici.org/2004shastri/english/indiastudiesmembers.htm http://www.sici.org/2004shastri/english/indiastudiesmembers.htm Current Journals List from India through this programme: http://www.sici.org/2004shastri/english/indiastudiesjournals.htm http://www.sici.org/2004shastri/english/indiastudiesjournals.htm Unique project in the past with National Archives of India (Delhi) to microfilm private papers 1 copy of Microfilm Collections held at University of Toronto and 1 at National Archives of India http://www.sici.org/2004shastri/english/microfilm.htm http://www.sici.org/2004shastri/english/microfilm.htm Collections are integrated with the rest of library collection SFU adds a notes field to library record “Shastri Collection” In addition to book programme libraries also purchase books and journals on India from their own operating budgets.

32. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.32 India Studies Collections conti… 3 Resource Libraries with concentrations of collections on “India Studies” in different parts of Canada University of British Columbia (UBC): http://www.sici.org/2004shastri/english_text/IS_UBC.htm http://www.sici.org/2004shastri/english_text/IS_UBC.htm University of Toronto (U of T): http://www.sici.org/2004shastri/english_text/IS_Toronto.htm http://www.sici.org/2004shastri/english_text/IS_Toronto.htm McGill University: http://www.sici.org/2004shastri/english_text/IS_McGill.htmhttp://www.sici.org/2004shastri/english_text/IS_McGill.htm Have blanket plans” based on profiles as well as firm orders Others - with smaller collections, mostly through firm orders Selection done by both the scholars & librarians Most books sent to Canada by sea mail, all journals by air mail (Jan 2005 on) Use vendor websites for selection Canadian libraries have a keen interest to collect electronic resources from India

33. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.33 Canadian Information Sources of Interest Government of Canada http://canada.gc.ca/main_e.html http://canada.gc.ca/main_e.html A to Z Index: http://canada.gc.ca/azind/azindex_e.html http://canada.gc.ca/azind/azindex_e.html Guides to Programs and Services http://innovation.gc.ca/gol/innovation/site.nsf/en/in04259.html http://innovation.gc.ca/gol/innovation/site.nsf/en/in04259.html Research: http://canada.gc.ca/azind/rindex_e.html#rshhttp://canada.gc.ca/azind/rindex_e.html#rsh Technology: http://canada.gc.ca/azind/tindex_e.html#techttp://canada.gc.ca/azind/tindex_e.html#tec Canada Foundation for Innovation – Research Projects Funded: http://www.innovation.ca/projects/index.cfm?websiteid=145 http://www.innovation.ca/projects/index.cfm?websiteid=145 Statistics Canada http://www.statcan.ca/english/search/ips.htm http://www.statcan.ca/english/search/ips.htm Free internet publications http://www.statcan.ca/cgi-bin/downpub/freepub.cgi By subject: http://www.statcan.ca/cgi-bin/downpub/freepub.cgi?subject=all http://www.statcan.ca/cgi-bin/downpub/freepub.cgi http://www.statcan.ca/cgi-bin/downpub/freepub.cgi?subject=all Education Statistics – http://www.statcan.ca/cgi-bin/downpub/freepub.cgi?subject=1821#1821 http://www.statcan.ca/cgi-bin/downpub/freepub.cgi?subject=1821#1821

34. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.34 Books in India for Canadian Studies (1991 on) Funded & administered by Foreign Affairs Canada (FAC) worldwide to provide books and journals to institutions for “Canadian Studies” In India 25 “Canadian Studies” (CS) Centres recognized by FAC Currently most Centres operated by Directors (professors) Canadian Studies Library at Shastri Office (New Delhi) administered by a librarian. Library Programme Advisory Committee (LPAC) – India, 2005 on Formed on Day 2 of the “Building the Shastri Librarians Network Project” Workshop, on Nov. 30, 2005, New Delhi Member institutions were encouraged to send librarians to the workshop. Some Canadian Studies Directors also attended. LPAC India Chair elected by Indian Members Council (IMC), early 2005: Dr. Usha Pathania, Director, Canadian Studies Centre, H P University. Other LPAC India members elected, Nov 30, 2005, SICI, New Delhi: librarians (1 IIT, 1 IIM, 2 CS Centres, 1 Other)

35. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.35 Thank you.

36. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.36 Acknowledgements: I would like to thank the following individuals for their contribution regarding their areas of responsibility / expertise for this presentation: Trish Rosseel, Head Reference Division, SFU Library Gwen Bird, Head Collections Management Division, SFU Library Scott Mackenzie, Head Document Delivery Services, SFU Library Kevin Stranack, Systems Division, SFU Library Alfred Leung, Systems Division, SFU Library

37. Shastri Librarians' Network Project, M. Bubber, Edited Dec 20, 2005.37 Contact information: Moninder Bubber, W.A.C. Bennett Library Simon Fraser University, 8888 University Drive, Burnaby, B.C. Canada Email: bubber@sfu.ca