1. Information Dissemination EENet Maria Ristkok Rhodes, 2004

2. Public Information Act Most information has been made available electronically by the website according to the Public Information Act: Most information has been made available electronically by the website according to the Public Information Act:Public Information ActPublic Information Act http://www.legaltext.ee/text/en/X40095K2.htm

3. Public Information Act o Statutes o Positions in state agencies o Job descriptions of state officials o The given names, surnames, areas in specialisation, telephone numbers and e-mail addresses of the officials

4. Public Information Act o Reports on work results o Names and e-mail addresses of the members of the supervisery board o Management reports and income and expense statements o Budgets and draft budgets and the reports on implementation thereof

5. Public Information Act o Information concerning the receipt of state budget revenues o Draft concepts o Development plans o Information concerning public procurements o Information concerning the use of assets and budgetary funds

6. Public Information Act o Information concerning the office hours of heads of state agencies o Salary rates and the procedure for payment of additional remuneration o The document registry

7. What information is made available to the public by EENet Public Document Registry Public Document Registry Public Document Registry Public Document Registry letters, data communication agreements, equipment agreements, other agreements & contracts, communication construction projects, decrees, acts etc with the stage of completing Statute and structure Statute and structure Statutestructure Statutestructure

8. What information is made available to the public by EENet EENet's Supervisery board EENet's Supervisery board EENet'sSupervisery board EENet'sSupervisery board list of members, registry of the minutes with the whole texts Documents organizing the work of EENet Documents organizing the work of EENet Documents organizing the work of EENet Documents organizing the work of EENet Annual work plans Annual work plans Annual work plans Annual work plans

9. What information is made available to the public by EENet Customers Customers Customers description of organisations that qualify as customers of EENet + registry of data communication agreements Services Services Services User Surveys User Surveys User Surveys User Surveys

10. What information is made available to the public by EENet Annual management reports and income and expense statements Annual management reports and income and expense statements Annual management reports and income and expense statements Annual management reports and income and expense statements Budgets and draft budgets Budgets and draft budgets Budgets and draft budgets Budgets and draft budgets Staff Staff Staff contact data - phone, e-mail address position in EENet Salary rates Salary rates Salary rates Salary rates

11. What information is made available to the public by EENet Weekly progress reports Weekly progress reports Weekly progress reports Weekly progress reports Reports are a useful source for compiling news and historical facts, as well making the work of EENet transparent for the public (customers, funders & others) Statistics about communication channels Statistics about communication channels Statistics about communication channels Statistics about communication channels backbone monitoring

12. What information is made available to the public by EENet News News News History of academic networking in Estonia History of academic networking in Estonia History of academic networking History of academic networking Domain registration under.ee Domain registration under.ee Domain registration Domain registration Conferences Conferences Conferences Cooperation Cooperation Cooperation Helpdesk about computers and network (FAQ, WWW, hardware and free software etc) Helpdesk about computers and network (FAQ, WWW, hardware and free software etc) Helpdesk

13. How information is made available Electronically Electronically On paper On paper Telecommunication media Telecommunication media Multimedia Multimedia Mass media Mass media Face to face Face to face

14. What tools are used Electronic tools Electronic tools Website Website Mailing lists Mailing lists security list list of connectivity breaks lists of technical and administrative contact persons e-mails e-mails

15. What tools are used Multimedia Multimedia Video transmission of public meetings Video transmission of public meetings e.g for the 10 th anniversary of the Internet in Estonia, 10 th anniversary of EENet etc Video conferences Video conferences e.g meetings of the board etc

16. What tools are used Mass media Mass media Interviews on the radio Interviews on the radio Interviews on TV Interviews on TV Articles in the newspapers and magazines (including e- newspapers and e-magazines) Articles in the newspapers and magazines (including e- newspapers and e-magazines)

17. What tools are used Correspondence Correspondence Paper documents Paper documents Official letters are responded in 30 days in writing. All the letters get the response in 100% Digitally signed documents Digitally signed documents Digitally signed documents Digitally signed documents EENet accepts and promotes the usage of digitally signed documents to avoid delays (snail mail) EENet accepts and promotes the usage of digitally signed documents to avoid delays (snail mail)

18. What tools are used Telecommunication Telecommunication Staff available by phone all the day round Staff available by phone all the day round Fax copies Fax copies Fax copies like e-mails are not considered to be as authentic documents

19. What tools are used Face to face contacts Face to face contacts Office open for customers all the day round Office open for customers all the day round Info days & public meetings Info days & public meetings e.g for the 10 th anniversary of the Internet in Estonia, the 10 th anniversary of EENet etc

20. What tools are used User Surveys User Surveys (both electronically and on paper) Customers are informed about the new services through the User Survey Customers are informed about the new services through the User Survey

21. What tools are used General mark of its existence General mark of its existence EENet’s logo on the websites of customers EENet’s logo on the websites of customers Users of EENet’s web hosting have to publish EENet’s logo on their websites

22. Some original ways of information dissemination Customers: User Surveys User Surveys Reflections (questions, additional information from users) are a good start for further communication and correspondence Courses on web design, DNS, IPv6, Grid etc Courses on web design, DNS, IPv6, Grid etc Info days & public meetings Info days & public meetings

23. Some original ways of information dissemination End-users: Computer drawing (photo design) competition for students Computer drawing (photo design) competition for students

24. THE END Questions?...