1. Nadcap SUBSCRIBER TUTORIAL Jon Steffey Program Manager Informatics Solutions, Research and Development 21 October 2013

2. Nadcap SUBSCRIBER TUTORIAL  Nadcap Overview Organizational Structure of Nadcap Nadcap Process / eAuditNet AGENDA

3. Nadcap SUBSCRIBER TUTORIAL PRI: DEFINITIONS – PRI The Performance Review Institute is a not-for-profit affiliate of SAE whose mission is to: Provide global, unbiased, independent manufacturing process and product assessments and certification services to the mobility industry for the purpose of adding value, reducing total cost and facilitating teaming between primes & suppliers. PRI administers Nadcap.

4. Nadcap SUBSCRIBER TUTORIAL Nadcap: –Special Processes: are those processes where the parameters are directly influenced by component geometry and/or the results cannot be confirmed by inspection, e.g., NDT, Plating, Heat Treating. –Products: are the manufacturing output of the combination of distinct materials, parts and/or processes which forms a whole, e.g., Composites, Elastomer Seals, Electronics. DEFINITIONS – Nadcap The leading worldwide co-operative program of major companies designed to manage a cost effective consensus approach to special processes and products and provide continuous improvement within the aerospace and automotive industries.

5. Nadcap SUBSCRIBER TUTORIAL eAuditNet: DEFINITIONS – eAuditNet Audit software used to document audit results, attachments, letters, notes, schedules audits, supplier advisories, etc. with the ability to produce reports based on multiple criteria.

6. Nadcap SUBSCRIBER TUTORIAL November 1985: Government/Industry Equal Partners Conference recommends consensus solution to duplication of supplier quality assurance systems July 1990: PRI incorporated as a Not-For-Profit Trade Association. Launch Nadcap for Aerospace July 2000: Roll-out of Nadcap Europe November 2002: Full Launch of eAuditNet October 2003: Roll-out of Nadcap Asia April 2008: Roll-out of eQuaLearn May 2009: Full Launch of eAuditNet 2.0 HISTORY OF THE PERFORMANCE REVIEW INSTITUTE (PRI)

7. Nadcap SUBSCRIBER TUTORIAL Nadcap Subscriber Tutorial Attendees Guide –Antitrust (page 7) –Nadcap Personal Code of Ethics and Conflict of Interest (page 7) PRI Website: www.pri-network.orgwww.pri-network.org eAuditNet Guides: www.eAuditNet.comwww.eAuditNet.com KEY REFERENCES FOR NEW ATTENDEES

8. Nadcap SUBSCRIBER TUTORIAL Attend Task Group mini-orientation at the beginning of each meeting Introduce yourself to the Task Group Chair and Staff Engineer Become active in your Task Group; your comments are very important Provide your feedback from the meeting through the on-line survey SUGGESTIONS FOR NEW ATTENDEES

9. Nadcap SUBSCRIBER TUTORIAL Subscriber members are required to attend Nadcap meetings. If the member is unable to attend, an alternate shall be designated. Reply to surveys, questionnaires and ballots that are circulated to members. Carry through sponsorship and coordination of individual projects as assigned. Prepare checklists for auditing and continuing surveillance. Review resumes and interview auditors. Review audit reports. Comply with the Nadcap Personal Code of Ethics and Conflict of Interest Policy as defined in AS7003. Safeguard the confidentiality of information that you're exposed to through the Nadcap program. MEMBERSHIP RESPONSIBILITIES

10. Nadcap SUBSCRIBER TUTORIAL Nadcap MEMBERS 309th Maintenance Wing-Hill AFB AgustaWestland Alenia Aeronautica SpA Avio Aero BAE Systems – Military Air Solutions (MAS) BAE Systems Ball Aerospace & Technology Corporation Beechcraft Corporation The Boeing Company Bombardier Inc. COMAC Defense Contract Management Agency (DCMA) EADS Corporation –Aerolia –Airbus –Airbus Military/ EADS CASA –Astrium –Cassidian –Eurocopter –Premium AEROTECH Eaton Aerospace Embraer GE Aviation General Dynamics General Services Administration (GSA) GKN Aerospace GKN Aerospace Sweden AB Heroux Devtek Inc. (Landing Gear Division) Honeywell Aerospace Israel Aircraft Industries Latecoere Liebherr-Aerospace SAS Lockheed Martin Corporation MTU Aero Engines GmbH Northrop Grumman Corporation Parker Aerospace Group Raytheon Company Rockwell Collins, Inc. Rolls-Royce SAFRAN Group Sonaca Spirit AeroSystems Textron Inc. –Bell Helicopter –Cessna Aircraft Company –Textron Systems Thales Triumph Group Inc. United Technologies Corporation –Goodrich (UTAS) –Hamilton Sundstrand (UTAS) –Pratt & Whitney –Pratt & Whitney Canada –Sikorsky Aircraft Last updated 1 November 2013© Performance Review Institute

12. TIMELINE OF PRIMES

13. Nadcap SUBSCRIBER TUTORIAL GOVERNMENT AGENCIES AND CONTRACTOR POSITIONS ON PRI QUALIFICATION PROGRAMS Special Process and Product mandates to the supplier base in that region KEY: R = Accreditation Required by Prime Letter sent to Suppliers; M = Nadcap Member; A = Accepts Nadcap Accreditation Note: Not all Subscribers included above; visit eAuditNet for full list. Programs listed as of July 2011. SUBSCRIBER FOR PRI USE AMERICASEUROPE ASIA 309th MAINTENANCE WING-HILL AFB Hill AFB, UT A (CP, CT, HT, MTL, NMSE, NDT, WLD) AGUSTAWESTLAND Cascina Costa, Italy R (NDT) AIR FORCE WPAFB, OH R (Seals, SLT) ALENIA AERONAUTICA SPA Naples, Italy U12 R (CP, COMP, HT, MTL, NDT, SE, WLD) AVIO S.p.A Italy R (CP, CT, HT, MTL, NDT, NMSE, WLD) BAE SYSTEMS MILITARY AIR SOLUTIONS (MAS) UK U15 R (COMP, CP, HT, MTL, NDT, NMSE, WLD) BAE SYSTEMS Nashua, NH A (CP,CT,WLD) BALL AEROSPACE & TECHNOLOGY CORPORATION Boulder, CO A (CP,ETG,WLD) THE BOEING COMPANY (Commercial Airplanes, Intergrated Defense Systems) U11 R (COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD) BOMBARDIER, INC. Dorval, Canada U13 R (COMP, CP, CT, HT, MTL, NDT, NMSE, WLD) Defense Contact Management Agency (DCMA) (DOD) Alexandrta, VA M (ALL, COMP, ETG, FLU, SEAL, SLT) Airbus U8 R (COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD) R (COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD) Name of Nadcap Subscribing Prime Contractor

14. Nadcap SUBSCRIBER TUTORIAL INDUSTRY-MANAGED ACTIVE CUSTOMER AUDITS

15. Nadcap SUBSCRIBER TUTORIAL STATUS REPORT – SUPPLIER AUDITS 2013 Actual through 30 Sep 2013

16. Nadcap SUBSCRIBER TUTORIAL Auditors Audits STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT) 37 62 66 84 75 80 88 98 1466 2437 2852 3295 3870 4015 4389 4406 3678 4791 4919

17. 37 62 66 84 75 80 88 98 STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT) Auditors Audits Last updated 1 November 2013© Performance Review Institute

18. Nadcap SUBSCRIBER TUTORIAL Special Processes – Nondestructive Testing (NDT) – Materials Testing (MTL) – Heat Treating (HT) – Coatings (CT) – Chemical Processing (CP) – Welding (WLD) – Nonconventional Machining & Surface Enhancement (NMSE) – Non Metallic Materials Testing (NMM) – Conventional Machining as a Special Process (CMSP) – Measurement and Inspection (MI) Systems & Products – Aerospace Quality Systems (AQS): AC7004 – Fluid Distribution Standards (FLU) – Elastomer Seals (SEALS) – Sealants (SLT) – Composites (COMP) – Electronics (ETG) NADCAP PROGRAMS

19. Nadcap SUBSCRIBER TUTORIAL Nadcap Overview  Organizational Structure Nadcap Process / eAuditNet AGENDA

20. Nadcap SUBSCRIBER TUTORIAL PRI/Nadcap ORGANIZATIONAL STRUCTURE Policy Board of Directors Executive Leaders Legal entity Fiduciary responsibility Set policy Provide the vision

21. Nadcap SUBSCRIBER TUTORIAL BOARD OF DIRECTORS  Stan Adachi  Director, BDS Supplier Quality  Boeing  Richard Amato  Manager, Manufacturing Engineering  GE Aviation  Etienne Galan  Vice President Quality  Snecma  Michael Hayward  Sector Director Product Quality, Aerospace Systems  Northrop Grumman Corp.  Mario Langlois (Chairperson)  Aerospace Quality Director  Bombardier  Tony Maguire  Head of Quality, Hawk Aircraft Programmes  BAE Systems  Ron Meester  Vice President, Global Quality  Honeywell Aerospace  Anna (Graham) Morast  Director, Group quality  Pratt & Whitney, UTC  Andy Page  Global Supplier Development Executive  Rolls-Royce plc  David L. Schutt  Chief Executive Officer  SAE International  Junji Tsuji  General Manager of Manufacturing Technology Group  Ishikawajima-Harima Heavy Industries Co.  Li Wei  General Director, Quality and Safety Department  Aviation Industry Corporation of China  Jianqiang Xu  Deputy General Manager, Science, Technology, and Quality C919 Program Chief Quality Officer  COMAC

22. BOARD OF DIRECTORS  Stan Adachi  Director, BDS Supplier Quality  Boeing  Richard Amato  Manager, Manufacturing Engineering  GE Aviation  Etienne Galan  Vice President Quality  Snecma  Michael Hayward  Sector Director Product Quality, Aerospace Systems  Northrop Grumman Corp.  Mario Langlois (Chairperson)  Aerospace Quality Director  Bombardier  Tony Maguire  Head of Quality, Hawk Aircraft Programmes  BAE Systems  Ron Meester  Vice President, Global Quality  Honeywell Aerospace  Anna (Graham) Morast  Director, Group quality  Pratt & Whitney, UTC  Andy Page  Global Supplier Development Executive  Rolls-Royce plc  David L. Schutt  Chief Executive Officer  SAE International  Junji Tsuji  General Manager of Manufacturing Technology Group  Ishikawajima-Harima Heavy Industries Co.  Li Wei  General Director, Quality and Safety Department  Aviation Industry Corporation of China  Jianqiang Xu  Deputy General Manager, Science, Technology, and Quality C919 Program Chief Quality Officer  COMAC Last updated 1 November 2013© Performance Review Institute

23. Nadcap SUBSCRIBER TUTORIAL PRI/Nadcap Organizational Structure Tactical Senior quality leaders & managers Oversee operation of Nadcap Establish & implement policy & procedures Task group coordination & development Identify, develop and deploy improvement Board of Directors Nadcap Management Council (NMC) Policy

24. Nadcap SUBSCRIBER TUTORIAL CURRENT Nadcap MANAGEMENT COUNCIL (NMC) David Bale Pratt & Whitney Canada Dietmar Becher Liebherr Aerospace Michael Bess DCMA Pascal Blondet, Chairperson Airbus Richard Blyth Rolls-Royce Robert Bodemuller Ball Aerospace & Technology Corp. Katie Bradley Lockheed Martin Christopher Brust DCMA Christian Buck SAFRAN Robert Cashman Parker Aerospace Group David Cianfrini BAE Systems, Electronic Systems Jim Diamond 309 Maintenance Wing – Hill AFB Harold Finch Spirit Aerosystems John Haddock BAE Systems – MAS Tim Hayes General Dynamics Scott Iby Hamilton Sundstrand Scott Klavon, Secretary (Non-Voting) PRI Robert Koukol Honeywell Aerospace Ralph Kropp MTU Aero Engines GmbH Peter Krutoholow Sikorsky Serge Labbe Heroux Devtek Daniel Lecuru Eurocopter Eric LeFort Sonaca Howard Jeff Lott The Boeing Company Frank Mariot Triumph Group Steve McGinn Honeywell Robin McGuckin Bombardier Aerospace Michael Murray Beechcraft Corporation Colby Nicks Bell Helicopter Textron Ana Ottani dos Santos Embraer Rick Peterson Rockwell Collins, Inc. Alberto Portal EADS – CASA Fabrizio Quadrini AgustaWestland Mark Rechtsteiner GE Aviation Per Rehndell GKN Aerospace Sweden AB Brad Richwine Raytheon Company Davide Salerno Alenia Aeronautica SpA Victor Schonberger IAI Lisa Shaw Eaton Aerospace Henry Sikorski Pratt & Whitney Asa Snitchler Beechcraft Corporation David Soong Pratt & Whitney Kevin Ward, Vice Chairperson Goodrich (UTAS) Kirk Whalen Heroux Devtek George Winchester Northrop Grumman Corwyn Berger EXOVA, Inc. Michael Brandt Alcoa Mark Brown Kaman Aerospace Group Tim Crowe Dearborn Precision Robert Custer AAA Plating & Inspection Suzanna DeMoss Advanced Chemistry & Technology Eric Jacklin FM Callahan & Son David Jones Nex-Tech Processing. David Michaud Fountain Plating Company Michael Schleckman Voss Industries, Inc. Vitorio Stana Avcorp Industries Inc Vern Talmadge Howmet Thermatech Coatings

25. CURRENT Nadcap MANAGEMENT COUNCIL (NMC) David Bale Pratt & Whitney Canada Dietmar Becher Liebherr Aerospace Michael Bess DCMA Pascal Blondet, Chairperson Airbus Richard Blyth Rolls-Royce Robert Bodemuller Ball Aerospace & Technology Corp. Katie Bradley Lockheed Martin Christopher Brust DCMA Christian Buck SAFRAN Robert Cashman Parker Aerospace Group David Cianfrini BAE Systems, Electronic Systems Jim Diamond 309 Maintenance Wing – Hill AFB Harold Finch Spirit Aerosystems John Haddock BAE Systems – MAS Tim Hayes General Dynamics Scott Iby Hamilton Sundstrand Scott Klavon, Secretary (Non-Voting) PRI Robert Koukol Honeywell Aerospace Ralph Kropp MTU Aero Engines GmbH Peter Krutoholow Sikorsky Serge Labbe Heroux Devtek Daniel Lecuru Eurocopter Eric LeFort Sonaca Howard Jeff Lott The Boeing Company Frank Mariot Triumph Group Steve McGinn Honeywell Robin McGuckin Bombardier Aerospace Michael Murray Beechcraft Corporation Colby Nicks Bell Helicopter Textron Ana Ottani dos Santos Embraer Rick Peterson Rockwell Collins, Inc. Alberto Portal EADS – CASA Fabrizio Quadrini AgustaWestland Mark Rechtsteiner GE Aviation Per Rehndell GKN Aerospace Sweden AB Brad Richwine Raytheon Company Davide Salerno Alenia Aeronautica SpA Victor Schonberger IAI Lisa Shaw Eaton Aerospace Henry Sikorski Pratt & Whitney Asa Snitchler Beechcraft Corporation David Soong Pratt & Whitney Kevin Ward, Vice Chairperson Goodrich (UTAS) Kirk Whalen Heroux Devtek George Winchester Northrop Grumman Corwyn Berger EXOVA, Inc. Michael Brandt Alcoa Mark Brown Kaman Aerospace Group Tim Crowe Dearborn Precision Robert Custer AAA Plating & Inspection Suzanna DeMoss Advanced Chemistry & Technology Eric Jacklin FM Callahan & Son David Jones Nex-Tech Processing. David Michaud Fountain Plating Company Michael Schleckman Voss Industries, Inc. Vitorio Stana Avcorp Industries Inc Vern Talmadge Howmet Thermatech Coatings Last updated 1 November 2013© Performance Review Institute

26. Nadcap SUBSCRIBER TUTORIAL Tactical Board of Directors Nadcap Management Council (NMC) PRI/Nadcap ORGANIZATIONAL STRUCTURE Technical Task Groups Special Processes Nondestructive Testing, Materials Testing, Heat Treating, Coatings, Chemical Processing, Welding, NMSE, Non Metallic Materials Testing, Conventional Machining, MNI Systems & Products Electronics, Sealants, Elastomer Seals, AQS (AC7004), Fluid Distribution Systems & Composites Task Groups Special Processes Nondestructive Testing, Materials Testing, Heat Treating, Coatings, Chemical Processing, Welding, NMSE, Non Metallic Materials Testing, Conventional Machining, MNI Systems & Products Electronics, Sealants, Elastomer Seals, AQS (AC7004), Fluid Distribution Systems & Composites Technical Experts Determine requirements Develop documents Accept corrective action Final decision on accreditation Supplier Support Committee (SSC) Administrative Staff Policy

27. Nadcap SUBSCRIBER TUTORIAL Nadcap Overview Organizational Structure of Nadcap  Nadcap Process / eAuditNet AGENDA

28. Nadcap SUBSCRIBER TUTORIAL Nadcap PROCEDURE HIERARCHY AS7003 QUALITY MANUAL NOP (Nadcap Operating Procedure) NTGOP (Nadcap Task Group Operating Procedure) NIP (Nadcap Internal Procedure) Auditor Handbook Aerospace Standard which documents the requirements for implementing Nadcap industry consensus-based accreditation programs. Quality policy describing the quality system of the organization. Specific procedures by which Nadcap operates. Scope and general operating procedures for each specific Nadcap commodity program. Specific procedures by which PRI / Nadcap Staff operates. Roles and responsibilities for Nadcap Auditors, and clarifications to facilitate and standardize the audit process.

29. Nadcap SUBSCRIBER TUTORIAL NOP-001: Nadcap Operating Procedure NOP-006: Supplier Advisory Process NOP-008: Supplier Merit Program NOP-011: Audit Failure Process NTGOP-001: Nadcap Task Group Operating Procedure KEY PROCEDURES (Located on eAuditNet, under Nadcap Procedures)

30. Nadcap SUBSCRIBER TUTORIAL THE Nadcap AUDIT PROCESS Accreditation Mandated by Nadcap Prime Subscriber Supplier Requests Audit Audit Scheduled & Auditor Assigned Audit Performed – Auditor Submits Report Supplier Review PRI Technical Staff Review Task Group Review Certificate Issued to Supplier Re-accreditation Process Subscriber Action Supplier Action PRI Action

31. Nadcap SUBSCRIBER TUTORIAL PRI/Supplier Schedules the Audit using eAuditNet.com –Nadcap Checklists and Preparation Instructions available –Encouraged to review the Nadcap Customer Support Initiative (NCSI) presentation on eAuditNet –Perform self-audit Auditor Conducts the Audit using the applicable Nadcap checklists (located on eAuditNet) –Daily briefing & a final close out meeting at the end of the audit Auditor Prepares Cover Letter and attaches to audit report (uploaded into eAuditNet) Supplier has 21 calendar days to initially respond to any findings (7 calendar days for subsequent responses) AUDIT PROCESS

32. Nadcap SUBSCRIBER TUTORIAL EVERY STEP IS MANAGED BY INDUSTRY AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED AUDIT RESULTS AUDIT CONDUCTED AUDITOR QUALIFICATION & SELECTION INDUSTRY EXPERTS MANAGE ALL KEY STEPS

33. Nadcap SUBSCRIBER TUTORIAL Nadcap – INDUSTRY WORKING TOGETHER Audit Criteria (AC): Document containing checklists or other surveillance tools to be utilized in the course of determining compliance to established industry standards and prime requirements. Audit Criteria (AC): Document containing checklists or other surveillance tools to be utilized in the course of determining compliance to established industry standards and prime requirements. Establish Audit Criteria Nadcap StaffSuppliers Task Groups (Primes)

34. Nadcap SUBSCRIBER TUTORIAL RELATIONSHIP BETWEEN AUDIT CRITERIA (AC), AUDIT HANDBOOK AND PRIME REQUIREMENTS Industry Standards + Prime Requirements AC7XXX Audit Criteria Job Audits Audit Handbook

35. Nadcap SUBSCRIBER TUTORIAL INDUSTRY MANAGED PROGRAM AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED AUDIT RESULTS AUDIT CONDUCTED AUDITOR QUALIFICATION & SELECTION INDUSTRY EXPERTS MANAGE ALL KEY STEPS

36. Nadcap SUBSCRIBER TUTORIAL Core and Technical Requirements are Established by Task Group Potential candidates complete a pre-screening questionnaire on eAuditStaff.com Interviewed by Task Group Testing/Certification (Optional) Training Audits Review of Training with Report from Lead Auditor Approval by Task Group Continual Monitoring through Audit Reviews Annual PRI/Nadcap Training AUDIT SELECTION/INTERVIEW/PERFORMANCE

37. Nadcap SUBSCRIBER TUTORIAL Highly skilled technical background with average of 30 years experience in the Special process audited Unlike ISO or EN 9000 based audits, Nadcap auditors do not make the final decision Nadcap auditor goal is to evaluate and report the technical competency and compliance of the supplier AUDITORS CRITICAL TO Nadcap

38. Nadcap SUBSCRIBER TUTORIAL SAMPLE OF CURRENT AUDITORS & EXPERIENCE ProcessExperience Summary Aerospace Quality Systems (AQS)60% ISO Lead Assessors; Average 30 Years Experience Chemical Processing (CP)70% Have B.S Degree; 22 % Have MS Degree; 11% Have PHD; Average 35 Years Experience Coatings (CT)100% Have B.S Degree; 20% Have MS. Degree; 20% Have PHD; Average 30 Years Experience Composites (COMP)100% Have B.S. Engineering; 100% Have MS Engineering; Average 15 Years Experience Elastomer Seals (SEAL)50% B.S. Engineering; 30 Years Experience Fluid Distribution Systems (FLU)100% Have B.S. Engineering; Average 35 Years Experience Heat Treating (HT)80% Have B.S in Metallurgy/Material Science; 30% Have M.S. in Metallurgy/Material Science; Average 33 Years Experience; Certified Quality Engineer/Auditor Materials Testing Laboratories (MTL) 90% Have B.S Degrees; 50% Have MS Degrees; 20% Have PHD; Certified Quality Engineer/Auditor; Average 35 Years Experience Nonconventional Machining (NMMT) 80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience Nondestructive Testing (NDT)100% are Level III’s for Four (4) Methods; 44% Have Bachelors of Science Degrees; Average 30 years of Experience Sealants (SLT)50% Have PHD; Average 30 Years Experience Surface Enhancement (SE)80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience Welding (WLD)60% Have B.S Degree; 30% Have MS Degree; Average 34 Years Experience

39. Nadcap SUBSCRIBER TUTORIAL INDUSTRY MANAGED PROGRAM AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED AUDIT RESULTS AUDIT CONDUCTED AUDITOR QUALIFICATION & SELECTION INDUSTRY EXPERTS MANAGE ALL KEY STEPS

40. Nadcap SUBSCRIBER TUTORIAL 1. Quality Systems 2. Special Process and Product Specific Requirements 3. Compliance/Job Audits NDT: 3 Witnessed Compliance Jobs per Method and 3 “Paperwork” Completed Compliance Jobs per Method Heat Treating: 2 Long Jobs-8 Short Jobs Materials Lab: Witnessing of All Test Methods Chemical Processing: Minimum of 4 Job Audits Coatings: 2-11 Job Audits (Based on Scope) Welding: 2 Job Audits per Method Nonconventional Machining: 2-10 Job Audits Surface Enhancement: 2-6 Job Audits Composites: 15-30 Job Audits (Based on Manufacturing Flow) Electronics: Complete 1 Job Audit Conventional Machining: 2-14 Job Audits (Based on Scope) Nadcap AUDIT CONTENT

41. Nadcap SUBSCRIBER TUTORIAL Chemical Processing GENERAL FOCUS AUDIT Calibration : NDT Does the supplier define the process employed for the calibration of inspection, measuring and test equipment type, unique identification, location, frequency of checks, check method, acceptance criteria and the action to be taken when results are unsatisfactory? Heat Treating

42. Nadcap SUBSCRIBER TUTORIAL TECHNICAL (Nadcap) FOCUS AUDIT Calibration : Are the FPI dryer ovens calibrated every three months at multiple points across the usable range? Are furnaces used for heat treating Aluminum parts surveyed at the required tolerance and temperature range? Is measuring and test equipment used to control or monitor the control of a process (within parameters) maintained in a calibration system compliant with ISO 10012-1? (I.e. temperature gages, conductivity meters, voltmeters, rectifiers) Chemical Processing NDT Heat Treating

43. Nadcap SUBSCRIBER TUTORIAL INDUSTRY MANAGED PROGRAM AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED AUDIT RESULTS AUDIT CONDUCTED AUDITOR QUALIFICATION & SELECTION INDUSTRY EXPERTS MANAGE ALL KEY STEPS

44. Nadcap SUBSCRIBER TUTORIAL 1.Major Nonconformance:  The absence of, or systemic breakdown of, the Process Control and/or Quality Management system.  Any non-conformance where the effect impacts or has the potential to impact the integrity of the product. 2.Minor Nonconformance:  A non-systemic lapse in conformance to the Process Control and/or Quality Management system. NCR CLASSIFICATIONS

45. Nadcap SUBSCRIBER TUTORIAL PRI Staff Review: Staff Reviews Package for Completeness Review Audit Report –Clarification Changes (electronically) - Contact Auditors for Clarification –Review Supplier Corrective Action –Close-Out or request additional information via Forums Audit Report Package is submitted via eAuditNet for Task Group Review AUDIT REVIEW

46. Nadcap SUBSCRIBER TUTORIAL Task Group Review: Task Group decides Procedure for Review – Sub-group review, entire Task Group Review Task Group Reviews for Correctness –Technical Comments, Supplier Responses, Technical Completeness, Auditor Summary Letter, Identify Additional Findings Completes Review of Each NCR and dispositions (NCR Status) Discuss Results with Task Group within Forums Task Group Votes on Accreditation via On-Line Balloting AUDIT REVIEW

47. Nadcap SUBSCRIBER TUTORIAL Nadcap – INDUSTRY WORKING TOGETHER Nadcap StaffSuppliers Task Groups (Primes) Establish Audit Criteria Define Auditor Requirements Interview & Recommend Auditor Contract Auditor Plan/Schedule Audits Supplier Requests Perform Audit Review & Accept C/A Review & Accept C/A Submit C/A Package Submit C/A Package Review C/A Package Review C/A Package Findings Accredit Supplier

48. Nadcap SUBSCRIBER TUTORIAL Subscribers can use eAuditNet to: –Use ‘Subscriber QML’ to specifically search for your company’s suppliers –Lookup audit details for a supplier including checklist details, nonconformance (NCR) details, and Supplier and Task Group NCR responses –Lookup the current audit status of a supplier –Download or print hard copy checklist(s) –View new or existing Supplier Advisories –View all Nadcap Procedures (NIPs, NOPs, NTGOPs) eAuditNet Company Administrator, you can use eAuditNet to: –Create new eAuditNet users for your company –Edit current eAuditNet users for your company –Accept or reject eAuditNet users that select your company during registration –Set-up company Users to receive weekly e-mails regarding your QML supplier audits that were submitted (Email Subscription Application) If you are a Task Group Member, you can use eAuditNet to: –View and discuss supplier audit NCRs –Ballot on supplier audit and merit recommendations An eAuditNet Subscriber’s Audit Review Guide and eAuditNet Company Administrator’s Guide can be downloaded from eAuditNet using Public Documents. eAUDITNET FOR SUBSCRIBERS – www.eAuditNet.comwww.eAuditNet.com

49. Nadcap SUBSCRIBER TUTORIAL INDUSTRY MANAGED PROGRAM AUDIT CHECKLIST PROCESS EVALUTION/ IMPROVEMENT CORRECTIVE ACTIONS AS REQUIRED AUDIT RESULTS AUDIT CONDUCTED AUDITOR QUALIFICATION & SELECTION INDUSTRY EXPERTS MANAGE ALL KEY STEPS

50. Nadcap SUBSCRIBER TUTORIAL TOP 10 PARAGRAPHS SINCE RELEASE OF COMP AC7118 REV A232 AUDITS

51. Nadcap SUBSCRIBER TUTORIAL NDT TOP PARAGRAPH REFERENCES AC7114 (SAMPLE – 2010)

52. Nadcap SUBSCRIBER TUTORIAL QUALITY IMPROVEMENTS FOR SUPPLIERS (SSC 2009 SURVEY RESULTS) An increasing percentage of Nadcap accredited companies report quality improvement in the area(s) related to their Nadcap accreditation(s).

53. Nadcap SUBSCRIBER TUTORIAL User/Primes “LIABILITY” Does not shift User/Primes “LIABILITY” Does not shift Supplier Conformity Supplier Conformity Early Warnings Nadcap-Wide Early Warnings Nadcap-Wide Central Information Network “eAuditNet” Central Information Network “eAuditNet” Agreements: Auditors Suppliers Users Agreements: Auditors Suppliers Users PRI/Nadcap Supplement with PRI Responsible for the ‘process’ Industry Standards Procedures Oversight Core Values Supplement with PRI Responsible for the ‘process’ Industry Standards Procedures Oversight Core Values Reduce Risk Reduce Escapes Supplier Responsiveness Consistency in Training Reduce Risk Reduce Escapes Supplier Responsiveness Consistency in Training

54. Nadcap SUBSCRIBER TUTORIAL 24-28 February 2014 London, UK On-line registration available at www.pri-network.org Reservation information will be posted on the PRI website (www.pri-network.org) when available.www.pri-network.org NEXT Nadcap MEETING

55. Nadcap SUBSCRIBER TUTORIAL QUESTIONS QUESTION TIME ?