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1 Think Smarter, Not Harder Getting the Best Out of People Nigel Newman.

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Presentation on theme: "1 Think Smarter, Not Harder Getting the Best Out of People Nigel Newman."— Presentation transcript:

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2 1 Think Smarter, Not Harder Getting the Best Out of People Nigel Newman

3 2 Global organisation in over 40 countries Education, business and government 7.5 million ‘users’ worldwide The Edward de Bono Foundation Argentina / Australia / Belgium Bolivia / Brazil / Brunei / Canada China / Cyprus / Denmark / Finland France / Germany / Greece / Hong Kong / India / Indonesia / Ireland Israel / Italy / Japan / Kuwait Latvia / Malaysia / Malta / Mexico New Zealand / Norway / Oman Pakistan / Philippines / Portugal Romania / Russia / Singapore / South Africa / South Korea / Spain / Sweden / Thailand The Netherlands / Turkey / United Arab Emirates / United Kingdom USA / Venezuela

4 3 Cognitive Research Trust

5 4 Human Capital Release “There is a growing realisation that the only true sustainable resource is our people and their intellectual capacity to think” McKinsey & Co

6 5 Thinking Activity Quick…make a decision…! Oh…what’s his name…!

7 6 Habits of Mind

8 7 There are two ways we make choices: fast, intuitive, automatic thinking (System 1) slow, rational, calculating thinking (System 2) “Daniel Kahneman reveals how our minds are tripped up by error and prejudice (even when we are being logical), and gives practical techniques for slower, smarter thinking, enabling everyone to make better decisions at work, at home and in everything they do..” Think Fast – Think Slow

9 8 System 1 & System 2 A Bat & Ball costs £1.10p The Bat costs £1.00 more than the ball…. How much does the ball cost? Bat = £1.05p Ball = 5p….so total £1.10p

10 9 “up to 90% of errors in thinking are in perception not judgement” Prof. David Perkins, Harvard University Importance of Perception

11 10 The excellence of the brain arises directly from its ability to make, organise & use patterns Psychology These patterns also form our perceptions which are used to see ideas and make decisions These mental routines allow continuity but can prevent us from being really creative To see new things we may need help in leaving these patterns and routines…..

12 11 Perception: self-organising patterns

13 12 “All cars must be painted yellow by law” 3 minutes to “Discuss…”

14 13 Directing Attention Plus, Minus, Interesting P.M.I.

15 14 “All cars must be painted yellow by law” 1 minute – All the Plus points 1 minute – All the Minus points 1 minute – All the Interesting points

16 15 Directing Thinking Focus P M I

17 16

18 17 OPV - Other Peoples’ Views Drivers Children Environmentalists Law Enforcement Elderly People Manufacturers “All cars must be painted yellow by law” Animals

19 18 Thinking in Hats… Six ‘notional’ hats that can be put on and taken off easily to indicate a role or mode of thinking

20 19 Six Thinking Hats White hat - information and data Red hat - emotion and intuition Black hat - negative and caution Yellow hat- benefits and positive Green hat - possibilities and alternatives Blue hat - overview and process

21 20 Parallel Thinking

22 21 1.Illegal to manufacture high fat foods 2.A complete ban on car access to city centres 3.All training done online by computers 4.Compulsory recycling of all waste products 5.An email curfew or ‘e-free’ day every week Suggested Topics……..

23 22 Focus: ……………………………

24 23 Problem-solving Improvement Fresh Thinking Creative Thinking

25 24 Psychologist Jennifer Mueller states that people don't like to feel uncertain; it's an aversive state that generally we try to escape from. Unfortunately creativity requires uncertainty by definition because we're trying to do something that hasn't been done before. People deal with the disconnect by saying one thing, "Creativity is good, we want more of it!" but actually rejecting creative ideas for being impractical. And, the more uncertain people feel, the harder they find it to recognise a truly creative idea – it's only when we're unsure that we can be sure we're in new territory…. Pablo Picasso once pointed out that all children are creative – the challenge is to remain creative into adulthood…! The Paradox……..

26 25 How we see the world….

27 26 “If at first the idea is not absurd, then there is no hope for it……” “Imagination is more important than knowledge……” Albert Einstein Encouraging Creativity

28 27 Multiple Intelligences

29 28 Creative Challenge Tear a hole in A4-size paper of sufficient size to put the whole of your actual body through...

30 29 Thinking patterns "The world market for computers is 5…" Tom Watson, founder of IBM "I cannot imagine why anyone would ever want a computer on their desk" Ken Olsen, CEO of DEC "64K will be enough memory for anyone…" Bill Gates, founder Microsoft Dominant Logic 

31 30 Heraclitus “Expect the unexpected…”

32 31 Improbability

33 32 Green Hat on Supermarket Shopping

34 33 Concept Extraction IdeaConceptAlternative Ideas CafeRefreshmentVending Water fountain Nail bar Juice bar Massage chair Sauna Solarium Quiet room

35 34 Wishful Thinking Wouldn’t it be nice if….

36 35 Lateral Thinking Frog Supermarket Shopping

37 36 Share: If I have an apple and you have an apple and we exchange apples, we both still have one apple….. However, if I have an idea and you have an idea and we exchange ideas, we each now have two ideas… George Bernard Shaw Doing things with the ideas

38 37 Nurture: Ideas are like wild rabbits they are elusive and shy – you may see a couple but be patient and pretty soon you have a many! John Steinbeck Doing things with the ideas

39 38 Doing things with the ideas

40 39 Leadership T = Find and set aside TIME for creative thinking for everyone E = Generate ENTHUSIASM by welcoming suggestions and ideas A = Change ATTITUDE by avoiding criticism and expecting compliments M = MODEL the creative behaviours you desire from your colleagues Think TEAM

41 40 A Norwegian oil company losing $100,000 + per day in revenue due to unsolved drilling problem - after 12-minute ‘green hat’ session generated idea that saved in excess of $10m…. Global insurance company use lateral thinking to create first entirely new insurance product for over 100 years “The six thinking hats technique provides a disciplined process that changes the way teams think, providing essential skills vital to corporate survival in a rapidly changing world” In his book Born to Win John Bertrand, skipper of the successful 1983 challenger for the America's Cup yacht race explained that lateral thinking enabled the Australian boat to claim victory, ending 132 years of American supremacy Success Stories….

42 41 Full Time Questions ? Thank You


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