1. A World of Opportunity... Kraft Foods Information Systems

2. Agenda zIntroductions zRole of Information Systems zA Day in the Life of a Kraft IS Professional zTraining Opportunities zOverview of Kraft Technologies zCareer Planning and Development zWork Place and Work Life Balance zSummary zQuestions

3. Who is Kraft? zThe Largest US-based Packaged Foods Company in the World zThe Only Food Company That Provides Food For Every Eating Occasion-Breakfast, Lunch, Dinner, Snacks, Beverages and Desserts. z120 Well-known Brands in the U.S. y32 of Them Account for $100 Million or More in Sales. yFour of Those Each Have Sales of Over $1 Billion - Kraft, Post, Maxwell House, and Oscar Mayer. zRecent Acquisitions yBoca Burger, Balance Bar and Potentially Nabisco

4. Tony Pastorino zBackground yGraduated Indiana University - May 1996 zEducation yCIS Major zWork Experience yKraft Foods Sales and Customer Service Systems - 1996 - 1999 yKraft Foods Procurement Systems (E-Procurement Div.) - 2000

5. Responsibilities - Tony Pastorino zTeam lead - Kraft On-Line Sales Transaction Reporting System zProject Lead - Intranet based Trade Deal Customization and Payment Authorization System zTeam Lead - Supplier Integration for Ariba 6.1 indirect materials purchasing project zProject Lead - Ariba 7.0/SAP integration project (payment and plant maintenance)

6. Renee Ouellette zBackground yGraduated Indiana University - May 2000 zEducation yCIS Major zKraft Foods E-Commerce Gateway Services

7. Responsibilities - Renee Ouellette zMigration to 4020/4030 EDI Standard yUpgrade EDI standards from version 4010 to 4020 zRollout of different Kraft plant and warehouse locations on to Private Fleet software zMigrate trading partners from mainframe to UNIX connect mailbox platform yoffer trading partners alternative transport mechanisms (Async, Internet)

8. Kraft’s Goal of Undisputed Leadership zTo be the Most Respectable, Most Reputable Consumer Conscience Food Manufacturer zThis Goal Can Only be Achieved With the Help and Dedication of Each Individual Kraft Employee “We each can influence how our company is viewed by one or more of our key constituencies – consumers, customers, competitors, employees and investors. And without question, we all have a part to play in delivering the promise of undisputed leadership.” - Bob Eckert, Former CEO

9. Role of Information Systems zIS Professionals at Kraft Provide the Technology and Information That Help Make More Timely and Strategic Business Decisions, Improve Business Results and More Efficiently and Effectively Manage Kraft's Work Processes zKraft Foods IS Staff Totals Over 1000 People zApproximately $200 Million is Spent Annually on the IS Function

10. Supporting the Business zThere is a Systems Group That Supports Each of the Business Functions. KF CanadaDivisionSales OperationsTechnology Research Corporate Consumer Insights & Comm. Beverages & Desserts New Meals Enhancers Cheese Kraft Canada Maxwell House & Post Corporate Manufacturing Facilities Info. Tech. ISS Planning Human Resources Finance

11. Application Development zApplication Development Professionals yParticipate in Designing, Coding, Testing, Implementing and Supporting New Systems yUse Technologies/Languages Such as ERP’s, COBOL, Visual Basic, JAVA etc. yThese Systems are Used to Support the Various Kraft Business Functional Areas

12. Information Technology (IT) zProvide the Data, Tools and Capabilities to Deliver Core Information Services zSupport and Expertise in Such Areas as: yOperating Systems (Unix, MVS, AS400, NT) yInternet Technologies yDatabase Administration (DB2, ORACLE) zThese Positions Tend to, but Not Necessarily, Support Cross Company Projects or More Than One User Group

13. What To Expect zResponsibilities Often Cross Both Application Development and IT Professional Positions zMain Objective is to Support the Business ySupporting the Client on an Adhoc Basis ySupporting Applications, Vendor Software and Systems zManaging Small Projects zEarly Responsibility/Visibility/Impact zMaking a Difference from the Outset

14. Training Opportunities zOn-the-Job Training yDay to Day Knowledge Sharing yHands on ySelf Teaching zClassroom Training yKraft Instructed yVendor Instructed zIn-depth Business or Technical Training yBrown Bags and Seminars yCourses for Client for a Broader Understanding of the Business

15. Training Opportunities Cont’ zMinimum of 10 Kraft Education Unit (K.E.U.) are Required per Year zProject Management Certification yManaging Projects in Organizations yGeorge Washington University Courses Taught On-Site zKraft Foods Education Assistance Program

16. Technology Infrastructure zShift from Mainframe to Client Server and AS/400 Platforms zIncrease Use of Intranet/Internet Technology yRecent Development of E-Commerce Division yIncrease in Development of “Web Based” Applications zOverall Reduction in the Number of Languages Supported zExpansion of Database Environment to Leverage Data Warehousing Technology

17. Career Planning - All Things Considered zYour Interests yTechnical vs. Business Track yPlatform of Interest yCorporate Function vs Business Unit zYour Development Needs yMAP Rating Process yMentor Programs yKraft Core Competencies zThe Company’s Needs yKey Success Drivers yBusiness Changes

18. Work Place zWork Out Facilities yInside Gym and Outside Track yBasketball, Volleyball Tournaments, Aerobics Classes yGolf League, Bowling League, Running Club yLaundry Service zCompany Store yDiscounted Foods yFilm Processing yGift Packages zDry Cleaning Services

19. Work Place zTravel Services yCorporate and Personal Travel zHealth Services yFlu Shots yCholesterol Screening zCredit Union yPersonal Banking yCompetitive and Low Rates for Loan and Leases

20. In Summary zCareer Paths within corporate IS are diverse zCorporate technology is rapidly changing zCorporate IS professionals have a direct impact on the business zOpportunities are always changing

21. Come Check Us Out... WWW.KRAFTFOODS.COM

22. Questions?