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Www.universalpro.com/upss The Company of Choice for Electronic Security Exceptional People Exceptional Results.

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Presentation on theme: "Www.universalpro.com/upss The Company of Choice for Electronic Security Exceptional People Exceptional Results."— Presentation transcript:

1 www.universalpro.com/upss The Company of Choice for Electronic Security Exceptional People Exceptional Results

2 2 Universal Protection Security Systems Established as SFI Electronics, Inc. in 1977. In October 2011, converted to Limited Liability Company, SFI Electronics, LLC due to merger with Universal Services of America (parent company). In March 2014, adopted d/b/a Universal Protection Security Systems as trade name—no change in the legal name, SFI Electronics, LLC. Parent company provides uniform guard service, building maintenance, fire / life safety, and security systems for various properties in the United States. Overview (continued)

3 3 Designing and installing cost-effective commercial security systems since 1977. Providing comprehensive support, service and equipment repair. Corporate office for Eastern Region located in Charlotte, NC. Parent company headquartered in Santa Ana, California (established in 1965). Eight offices throughout North Carolina, South Carolina and Virginia. Universal Protection Security Systems Overview

4 4 Mission The mission of Universal is to add value to our customers’ business operations with quality security systems, services and support. We provide innovative technology solutions to help our customers protect assets, provide a secure workplace, and increase operating effectiveness. Vision Universal will be the employer and supplier of choice in electronic security. Universal will be the industry leader in the design, installation, and support of integrated security systems with a com- mittment to total customer satisfaction. Universal Protection Security Systems

5 5 Core Values ► 100% Customer Satisfaction ► Honesty and Integrity ► Continuous Improvement ► Knowledge and Experience ► Service Excellence Universal Protection Security Systems

6 6 Universal is a leading systems integration company providing design, sales, installation & support services for a variety of commercial and industrial electronic security systems—CCTV, digital video, card access control, gates, turnstiles, alarms, audio and fiber optics. Universal Protection Security Systems Universal: Providing Innovative Security Solutions and Service Excellence

7 7 Systems and Services In-House Repair of CCTV and Video Surveillance Equipment Total System Design, Engineering and Consulting Service System Installation and Comprehensive Field Service Video Information Systems Industrial Cameras Covert / Discreet Cameras Vehicle Gates & Turnstiles Fiber Optics Intercom and Audio Microwave Transmission Closed Circuit Television Digital Video, Transmission & Processing Card Access Control Employee ID and Badging Door Hardware Alarms and Intrusion Detection Universal Protection Security Systems

8 8 Value-Added Technical Services Total Systems Design Comprehensive Systems Integration Specifications Development Consulting Services Software Configuration Network Systems Services Design Documentation CAD Drawings Universal Protection Security Systems

9 9 Field Service and Support 24 / 7 / 365 Emergency Service Technicians On Call After Hours, Weekends and Holidays Factory-Trained Technicians Employee Criminal Records and DMV Checks Checks by Department of Homeland Security (E-Verify System) Employee Drug Screenings Safety Training Loaner Equipment Universal Protection Security Systems

10 10 Customer Service Philosophy Universal services what it sells Universal’s success is built on its reputation for customer service and support Universal understands the urgency of our customers’ service and support requirements Universal gives service the highest priority in our daily operations Universal Protection Security Systems

11 11 CCTV Repair Center Providing Repairs and Preventive Maintenance on CCTV Equipment Cameras Monitors DVRs Switchers Lenses Controls Pan & Tilts Video Repairs for Universal Customers, Other System Integrators and End Users Universal Protection Security Systems

12 12 Regional Offices Charlotte………………….. Raleigh/Durham………..... Triad*....………………....... Eastern North Carolina**... North Carolina South Carolina Virginia Greenville-Spartanburg…. Columbia…………………. Charleston…………..….… Richmond………………... 704-522-0800 919-615-1339 336-993-0800 252-439-1188 864-486-9222 803-781-0577 843-573-3400 804-269-5066 * Greensboro | Winston-Salem | High Point ** Winterville, NC Universal Protection Security Systems

13 13 SAFETY Act Designation Universal received a Certificate of SAFETY Act “Designation” from the Department of Homeland Security for its Security Systems Integration Services. The SAFETY Act provides tort liability protections to companies that deploy anti-terrorism technologies for use in preventing, detecting, identifying, or deterring acts of terrorism or limiting the harm such acts might otherwise cause. Universal Protection Security Systems

14 Universal Advantages for Customers General: Eight regional offices offering comprehensive service security solutions, service, and technical support Established reputation for competence in all areas—technical, service, and administrative Solid financial history and reputation Continuity of management since 1977 Flexibility to perform projects of all sizes–small to very large No pending or past judgments, claims, arbitration proceedings or lawsuits relating to projects or failure to complete work Meets state licensing requirements (NC, SC, VA, GA, FL & TN) 14 (continued) Universal Protection Security Systems

15 Universal Advantages for Customers Technical: Experienced employees—many with 20 to 25 years of service— who provide a solid foundation in engineering, project management, service and installation Dedication to continuing employee education, training and development to insure that our employees provide state-of-the art security solutions to customers Long-standing partnerships with many reputable manufacturers and suppliers of security equipment (some extending over 30 years) 15 (continued) Universal Protection Security Systems

16 Universal Advantages for Customers Technical: All security systems sold and installed by Universal are non- proprietary and can be supported by other system integrators. Universal customarily uses its own personnel to install, service and support security equipment sold by our company. Subcontractors are used for high-voltage electrical; cable / conduit installation; and specialty work, such as gates. 16 Universal Protection Security Systems

17 17 Innovative Solutions. Service Excellence. The Company of Choice for Electronic Security Universal Protection Security Systems


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