1. The Professional Resume

2. Introduction Welcome No “right” way to do a resume Career Library (115 Career Services Center) –Sample resumes Drop-in for resume reviews (111 Career Services Center) Special workshops and programs –Career Services website: http://www.sa.psu.edu/careerhttp://www.sa.psu.edu/career –ePortfolio: http://portfolio.psu.edu/http://portfolio.psu.edu/

3. What is the purpose of a resume? To get an interview To grab the reader’s attention –Most employers only look at each resume for about 15- 30 seconds To present your qualifications: –Emphasize what has happened in your professional life, what actions you took to make those things happen, and what supportive personal characteristics you bring/brought to the job

4. Today’s topics: Three Formats Recommended Content Layout Three Versions Making the Connection

5. Three formats: Chronological Functional/Skill Combination

6. Chronological: YOUR NAME OBJECTIVE To obtain a position in the field of Supply Chain / Information Systems EDUCATION Bachelor of Arts, Psychology, December 2004 The Pennsylvania State University, University Park, PA GPA 3.62 EXPERIENCE Johnson & Johnson Logistics Analyst Jan. 2002- Present Managed automatic order processing to allow international customers to order directly via EDI or FTP Analyzed international forecasts and supporting the creation of a Web page to be posted on the Johnson & Johnson Intranet. The Pennsylvania State University Tutor Aug. 2000 – Dec. 2001 Tutored students in Financial and Managerial Accounting for Decision-Making Completed University Learning Center certification process ACTIVITIES Psi Chi – Society for Human Resources Management, Professional Development

7. Functional/Skill: OBJECTIVE: To obtain a position in the field of Supply Chain / Information Systems EDUCATION: Bachelor of Arts, Psychology, December, 2004 The Pennsylvania State University, University Park, PA GPA 3.62 SALES: Sold high technology consulting services with consistently profitable margins throughout the United States. Grew sales from $0 to over $20 million a year. PRODUCTION: Managed opening multiple offices and accountable for growth and profitability. 100% success and maintained 30% growth over 7 year period in 10 offices MANAGEMENT: Managed up to 40 people in sales, customer service, recruiting, and administration. Turnover maintained below 14% in a “turnover business” WORK HISTORY: McDonald’s – State College, PACashierSummer 2001 University Learning Center, Penn StateTutorSpring 2001 ACTIVITIES: Psi Chi – Society for Human Resources Management, Professional Development

8. Combination: OBJECTIVE: To obtain a position in the field of Supply Chain Management EDUCATION: B.S. in Supply Chain and Information Systems, December, 2004 The Pennsylvania State University, University Park, PA GPA 3.62 LOGISTICS RELATED EXPERIENCE: Johnson & Johnson Logistics Analyst Philadelphia, PA Jan. – Aug. 2003 Managed automatic order processing to allow international customers to order directly via EDI or FTP Chemistry, Department, Penn State University Supply ClerkUniversity Park, PA 2001-2002 Monitored supply levels and compared vendor costs ADDITIONAL EMPLOYMENT: The Corner Room, CookState College, PAAug.2002- Present McDonald’s, Server State College, PA Summer 2001 The Gap, Sales AssociateLancaster, PASummer 2000 ACTIVITIES: Beta Alpha Psi – Professional Business Fraternity 2002-Present

9. Recommended content Contact Information Objective Education Experience Activities Skills Interests References

10. Contact Information Name –Top of page, large font Address –List the address where you can be reached (local) –Permanent address optional Phone number –Primary phone –Answering machine Use discretion E-mail address/personal homepage –Use discretion

11. Objective Concise & focused –Can be tailored to individual organizations Should not exceed two lines Possible alternative –Summary of skills

12. Education Can list after “experience” section High school information should be removed once you have been in college for two years Institution from which you are receiving the degree –not from where you transferred The Pennsylvania State University –Degree/Expected Date of Graduation –Major/Minor/GPA

13. Issues with GPA Cumulative GPA –If above a 3.0 – list! –If below a 3.0 – consider Major GPA Option: –Funded 50% of education by working while going to school full time (reason for low GPA)

14. Education, continued Study Abroad –List name of institution, city, and country –List semester(s) Relevant Courses / Relevant Projects –If space needs to be filled –If there is limited work/related experience

15. Education, continued Psychology Related Projects: Bullying Prevention Workshop, Spring 2004 Psychology of Adolescence (PSY 335) –Researched youth violence prevention literature –Interviewed several middle school guidance counselors and social service professionals –Developed a 20 minute role play video which was used in a local school

16. Experience Related and/or unrelated to career goals Paid and/or unpaid Categorize headings –Work Experience / Employment Only list paid experience –_________ Related Experience –Other Experience –Volunteer Experience

17. Experience, continued List most important information first. –If position is more important than the company, list position first. –Position, Name of Organization, City, State, Date) Keep order consistent Use action verbs –ex: Managed, Organized, Prepared, Developed Accomplishments –Qualify/Quantify –Recognitions 6 points recommended maximum –Try not to exceed two lines per point

18. Experience, continued Camp Counselor Summers 2005 & 2006 Camp Exploration State College, PA Served as a mentor to 6 campers (ages 8-15) during a month-long overnight camp each summer Led activities including: Rock Climbing, Canoeing, Large Group Games, and Swimming Assisted campers as they set goals for the upcoming year, ranging from academic to community service Recognized for dedication to Camp Exploration with a “Most Dedicated Staff Member” award in 2003

19. Activities Leadership experiences –Campus, community, volunteer, professional affiliations Provide details –Positions held –Contributions to event(s) –Can list activity in experience section if it is significant or related

20. Activities, Cont’d Dance Marathon at Penn State2006 –Physical Plant Committee –Maintained cleanliness of Dance Marathon facilities for 800 dancers and 4200 visitors –Supervised 20 volunteers within my committee –Independently raised $750. for Dance Marathon – benefits children and families affected by cancer Website: www.thon.org/www.thon.org/

21. Interests We generally do not see these listed. However… –if for example, you are applying for a teacher’s position you may want to highlight your interest in a specific age group and the activities you have a special interest in.

22. Skills Optional Examples: –Computer Languages, programs, etc. –Foreign languages Fluent, Conversational, Knowledgeable, etc. Be prepared to prove it in the interview! –Other Interpersonal, communication, etc.

23. References Optional List on a separate sheet of paper Generally 2-5 references –Supervisors, professors, other faculty, etc. Ask references FIRST and send a thank you notes

24. Layout One page vs. Two page Margins Font –No more than two different types –Size – between 10 and 12 pt –For emphasis: Recommended: Bold, ALL CAPS Not Recommended: Italics, Underlined

25. Three versions Human Eye Scan-able Electronic

26. Connecting your resume To the Cover letter –Research the employer and the position –Elaborate your resume appropriately –Group experiences to strengthen your point –Do not repeat the resume

27. Connecting your resume In the Interview –Research the employer and the position -- X2 –Be prepared to provide detail -- lots of detail –Know the weaknesses of your resume –The truth, nothing but the truth -- not the WHOLE truth

28. Questions? Scott Nance University Recruiting Associate snance@microstrategy.com www.microstrategy.com/university recruiting