1. CULTURAL DIVERSITY Healthcare Science Technology Mrs. Burgstiner RN

2. Common Ethnic Groups In USA African American: Africa, Jamaica, Haiti, Dominican Republic Hispanic American: Cuba, Mexico, Puerto Rico,Spain, etc European American: England, France, Germany, Ireland Scotland, Scandinavia, Poland, Italy, Russia Middle Eastern: Jordan, Saudi, Iran, Lebanon etc. Asian American: Cambodia, China, Hawaii, Japan, India Philippines, Indonesia, Laos, Vietnamese Native American: over 500 different tribes of Indians and Eskimos

3. Race: classification of people based on physical or biological characteristics Frequently used to label a group and explain a pattern of behavior Race cuts across ethnic/cultural groups and behaviors are learned from ethnicity and culture not necessarily race. Example: African and Caribbean blacks share the same physical features but not the same beliefs/values Defined by: color of skin bone structure facial features hair, eyes

4. Cultural Diversity: differences among people resulting from cultural, ethnic and racial factors Culture, ethnicity, & race influence a persons behavior, self-perception, judgement of others and interpersonal relationships US is a melting pot due to … cultural assimilation: when different cultures absorb into a dominant culture requires that the other cultural groups discard uniques beliefs and behaviors

5. Some say that the US is more like a Multicultural Society This is when many cultures exist and are recognized simultaneously and are all respected and accepted. Acculturation : This is when one culture adopts another, but happens over many years. Recent immigrants hang on to their beliefs, 2nd and 3rd generations start adapting to the norm.

6. Healthcare Workers Role with Cultural Diversity Sensitivity: appreciate and respect other cultures/ethnic groups example: Some Asians and Native Americans do not like being called by their first name by just anyone. Remember that each person has and will continue to create new ideas and beliefs No one is 100% of anything..never assume what group you “think” someone is in.

7. Cultural Diversity in Healthcare Healthcare providers… work with people from all cultures must respect individuality of every person must be aware of these differences: physical family living geo. location religious educational occupational lanquage social/economical status life expectancies

8. Healthcare Workers must realize that a persons cultural and ethnic background has a major influence on their life. Culture: the values, beliefs, customs and attitudes that are unique to a particular group of people and passes from one generation to the next. Not all culture is uniform among all members of a group…..but it is a foundation. A culture is a Blueprint or general design for living

9. Four Basic Rules of a Culture 1. It is Learned: taught by example 2. It is Shared: has common practices/beliefs 3. It is Social in nature: passed from generation to generation 4. Is Dynamic and constantly changing: adapting to new ideas Ethnicity: classification of people based on national origin or culture

10. Interference for Acceptance A. Bias: ethnocentric beliefs or supremacy belief. Often includes thinking that one way is better than another A Bias will define how certain groups are treated Examples of Bias: young/old educated/uneducated rich/poor obese/thin women/men sexual preference White supremecy

11. B.Prejudice: means to pre-judge. Often based on ideas, or bias’s taught or observed in a person’s life Can also be formed from personal experiences. Causes fear/distrust misunderstanding believes that one culture is better than another not always based on factual information Every Person is prejudiced to some degree We all want to feel our beliefs are correct need to be aware of your prejudices learn about others make sure info is correct

12. C.Stereotyping: happens when an assumption is made that everyone in a certain group are the same Labels people, ignoring the individual Example: All blondes are dumb People from the south are slow Poor people are dirty Exists with ; race gender size occupation religion occupation Always remember every person is unique

13. How Healthcare Workers can avoid these barriers Know your personal views and values Research and learn about groups that are not like you Develop friendships with people from different groups Act only on accurate information Avoid ethnic or sexual jokes Make a mistake?? Apologize if you hurt someone Forgive if someone hurts you

14. A Deeper Look at Cultural Diversity Family Organization: nuclear family extended family Patriarchal -vs- Matriarchal families Healthcare worker must accept differences and allow for them Language Healthcare worker can speak slowly use simple words gestures/pictures non-verbal get help as needed

15. Personal Space and Touch: varies with different groups. Close: Arabs, French, Latin, Hispanics Distant: African, European, Asian, Indians Watch for verbal and non-verbal cues. Ask questions, always explain what you are doing. Never ASSUME anything Eye Contact: Muslim women -0 India- depends on class European-like it, means your interested Native Americans-use peripheral vision Hispanic/African Am. -brief/look away

16. Gestures: Are used to communicate. Many assume they are universal, but they are not. Respecting Cultural Diversity is done by: Listening Learning avoiding bias, prejudices and stereotypes Ask before acting Evaluate all info Allow pt to express beliefs you don’t have to change your view just accept and respect others be sensitive to the needs of others

17. Avoiding Bias/Prejudice/Stereotype Know your own belief Learn Be sensitive to others beliefs Respect each others beliefs Make friends with someone from a different group Ask questions Evaluate all info Avoid jokes that are offensive Apologize and forgive Follow the Golden Rule….”Do unto others as you would have them do to you”

18. THE END (QUIT CELEBRATING)