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Update on OUSD(C) Initiatives Overview and Path Forward

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1 Update on OUSD(C) Initiatives Overview and Path Forward
OUSD (Comptroller) Business Integration Office (BIO) 4/20/2017 Update on OUSD(C) Initiatives Overview and Path Forward Mary Kemp, OUSD(C) BIO June 10, 2015

2 FM Functional Strategy
Initiatives Overview 4/20/2017 Compliance Vendor Pay Contract Pay Travel IPAC/IGT Interfund Transportation Pay Military Pay Civilian Pay Reimbursables Compliance Direct to Treasury Disbursing DCAS Reconciliation Govt. Wide Accountability IGT/IPP FIAR FIAR Assessable Units Mission and Vision FM Functional Strategy Governance Enterprise Business Model Customer Driven Focus Define Process Identify Systems Define Data Require-ments Develop Implemen-tation Plan Federal Initiatives DoD Initiatives Improved Auditability Federal Government Accountability

3 Problem Statement DoD FBWT auditability cannot be sustained with today’s cumbersome monthly cash reporting & recon processes and disparate systems

4 DoD Challenges and Requirements
Source Document Errors Utilize data validation earlier in end-to-end business processes Inconsistent edits (ERP, entitlement, DCAS, DDRS, Treasury) Leverage a standard validation service Non-Standard Recon Processes and Tools Transition to a DoD Centric Model Point to point interfaces Utilize a data broker in lieu of point-to-point interfacing Large unsupported JVs and use of suspense accounts to balance cash Business Process that eliminates out of balances on a daily basis Compliance with US Treasury GWA/CARS daily reporter mandate Design DoD-wide process and align systems to ensure compliance Direct Cite/Cross-Disbursing Business Process Drive business process change to IPP or funding realignment, minimizing Cross-Disbursing transaction volume

5 What is the Magnitude - Analyzing the Problem?
FBWT Treasury Reports Statement of Accountability (SOA)/ Statement of Transactions (SOT) Year Closing Statement Problem Impact Initiatives Cash Traceability &Reconciliation Data Management Drawdown Plan Implementation of DSSN Payment & Collections GTAS Project IPP Project Treasury Disbursing Project In-Transits $26 Billion Undistributed $3.9 Billion Unsupported Accounting Entries $ Billion Intra/Inter governmental Eliminations $93 Billion Budgetary / Proprietary Differences $7 Billion

6 Many Initiatives Affect FBWT:
CATWG GTAS Single reporting requirement Oversight Implement enterprise standards Change Management Promote organizational change Data Management*,** Standard financial data/central data broker IGT/IPP* Standard buy/sell processes Sub-Allotments*, ** Execution and internal controls Sensitive Activities Classified data DCD/DCW Central data repository Cash Traceability* Enterprise Daily Cash Reporting and Traceability (DCAS) Direct Treasury Disbursing*,** Centralized post-pay DSSN Drawdown Reporting 1219/1220 Funds Distribution*, ** Electronic funds distribution Delinquent Debt Management of delinquent debt Collections Receivables management CARS Implementation Interfund Reporting Legacy Systems Drawdown Transitions and sunsetting Contingency Operations Support Daily traceability of all outlays/collections via DCAS/GEX Daily validation of accuracy of disbursements and collections via GEX Daily reconciliation of Treasury accounts with Component accounts Daily reconciliation of Treasury CARS to GL via DCAS/GEX Reduction in reclassification entries Reduction in statement of differences, use of clearing accounts, or unsupported JVs Auditability Results Outcomes Existing Working Group * Initiative directly relates to Audit Readiness, Daily Funds Balance w/Treasury (FBWT)/Cash Balancing Goals ** Initiative heavily enables Auditability & Strengthens Financial Controls or Maximize ERPs as Key Enabler

7 Initiative: Cash Accountability Model
System Improvement Single system – Defense Cash Accountability System – to perform expenditure reconciliations Adapt legacy disbursing systems to perform daily disbursing using Treasury standards Reduce the number of systems reporting to Treasury Standardization Formation of DoD Cash Accountability Working Group Expand development of data standards around a FBWT Business Enterprise Architecture Leverage Treasury Shared Services processes and procedures Process Improvement Single DoD solution for Cash Reconciliation and Reporting Leverage ERP capabilities to perform Treasury Direct Disbursing functions Partner with Treasury and DoD Disbursing Offices to implement CARS and GTAS reporting Cash Notional Target

8 Initiative: Treasury Disbursing
Systems Improvement Reduction in expenditure “touch points” Native ERP functionality leveraged Standardization Aligns with Gov’t wide business process, facilitates big data analytics for improper payments, debt ceiling management etc. Process Improvement Supports Treasury/GWA modernization Standardization of reconciliation processes Improve data quality and consistency across entire E2E processes by reducing errors

9 Initiative: SLOA Validation Service
Systems Improvement Provide a mechanism that source systems can use to validate transactions prior to their dispatch on the E2E process Improve enterprise analytics through exposure of SFIS/SLOA financial data Standardization Improve data quality by enforcing standard data structures for DOD financial information Exploit GEX to transport SLOA-compliant financial transactional data between core E2E financial, feeder, disbursing and reporting systems. Process Improvement Supports Treasury/GWA modernization Standardization of reconciliation processes Improve data quality and consistency across entire E2E processes by reducing errors SCS Integration

10 IGT – Introduction 4/20/2017 One of DoD’s key material weaknesses is an inability to reconcile inter/intra-governmental (IGT) activity and balances Based on fourth quarter FY 2013 statistics provided by the Treasury Department, DoD’s IGT imbalances with civilian agencies alone were over $10 billion. IPP-IGT Program encompasses all of DoD, the related TI-97 Reimbursable Work Orders workstream is a subset that is specific to the 4th Estate audit readiness effort. DoD is 56% percent of the Federal-wide eliminations problem $20.2 billion net difference in FY12 $26B (78%) buy/sell in FY13 Unbalanced intra/inter governmental (IGT) buy/sell activities accounted for $33.6 billion net difference in FY13

11 The IGT Problem – at the Federal & DoD Levels:
4/20/2017 “A major reason for the disclaimer is the government’s inability to adequately account for and reconcile intra-governmental transactions between departments and agencies. This reform activity supports effective financial management through the achievement of a clean audit opinion; the elimination of material weaknesses; and the production of timely, accurate financial information to help guide decision-making.” Office of Management and Budget, Executive Office of the President Source: Federal Financial Management 2009 “DoD financial management systems cannot produce the transaction-level details and supporting documentation necessary to reconcile buyer and seller data and support IGT eliminations on the applicable DoD financial statements.” Source: DoD IG Report No. DODIG Why is it important to solve this issue? Despite efforts and progress toward auditable financial statements, the U.S. Government – and DoD specifically – still struggles with material weaknesses that make the financial data unreliable. According to the Federal Financial Management Report 2009, published by the Office of Federal Financial Management within the Office of Management and Budget (OMB), “A major reason for the disclaimer is the government’s inability to adequately account for and reconcile intra-governmental transactions between departments and agencies. This reform activity supports effective financial management through the achievement of a clean audit opinion; the elimination of material weaknesses; and the production of timely, accurate financial information to help guide decision-making”. This is a problem for all of our organizations, even if your organization has an auditable statement today. Once aggregated with other agencies, all agencies are contributing to the federal governments out of balance affect. Hence, the combined federal statement of the U.S. is currently not auditable.

12 INTERFUND – Out of Scope
4/20/2017 IGT is also known as… Military Interdepartmental Purchase Requests (MIPRs) Reimbursables Buy/Sell Transactions Interagency Agreements Within DoD, these transactions are referred to as Military Interdepartmental Purchase Requests (MIPRs) or reimbursables. Within the broader U.S. Government, they commonly are known as buy/sell transactions, reimbursables, interagency agreements and IPAC. Does not include the sensitive activities, Interfund, MilStrip, etc…..currently only true reimbursable buy/sell activity. IPAC INTERFUND – Out of Scope

13 Why is IGT a material weakness?
4/20/2017 Why is IGT a material weakness? Goods and/or services Requesting Agency Servicing Agency Out of balance Why is IGT a material weakness? Imbalances occur when federal entities, or “trading/business partners,” jointly are unable to account for and reconcile differences when buying and selling goods and services from one another.

14 Why is IGT a material weakness?
4/20/2017 Incompatible Systems Decentralized Thousands of reimbursable IGT transactions take place every day, all over the world. The fact that IGTs are executed in a decentralized fashion, requires that these transactions must all be tracked, accounted for and reconciled. Currently, there are many differences in acquisition and financial management procedures, systems, data standards and reporting, which result in a broad spectrum of challenges. This is not only a weakness within DoD but the entirety of the federal government to include the civilian agencies. Worldwide Lack of Standards High Volumes

15 Supported & Unsupported Entries – IGT JVs
4/20/2017 Supported & Unsupported Entries – IGT JVs FY15 Q2 FY15 Q1 Unsupported number driven by moving expenses from non-fed to federal (matching buyer to seller) transfers in/out (i.e. WCF free issues moved to O&M FY15-Q1 FY15-Q2 Supported Adjustments $204.6m $202.3m Unsupported Adjustments $39.36b $54.10b

16 DoD Challenges and Requirements
4/20/2017 Challenge Requirement IPP Lacking documentation for audit Provide for a data warehouse of IGT transactions for audit, research and analysis Buyer and seller transactions and accounting are out of balance, unable to reconcile (in part due to lack of common identifier) Need common identifier to synchronize buyer and seller accounting transactions (including proper general ledger treatment) using clearinghouse methodology Proof of receipt and acceptance Require appropriate users to record receipt and acceptance, preserve for audit Buyer and seller not in full agreement on terms and details transactions Automate handshake and agreement between buyer and seller before settlement (reduces chargebacks) Prompt response to audit findings Need affordable and rapidly delivered solution to meet DoD audit readiness campaign plan Lack of visibility of current status of IAA including remaining period of performance, available funding, unfilled orders, filled orders and paid orders Must preserve association and provide a common identifier for all transaction components throughout life cycle of agreement, and provide a consolidated view of the information DoD transaction volumes and diverse systems Must handle DoD volume and interface with DoD systems using DoD Global Exchange solution and SLOA

17 Backup

18 Review of Audit Findings
4/20/2017 Finding FY15 Requirement IPP Requirement IPP Existing RWO Audit Findings: “(Reporting Entity) has not been able to isolate…RWO transactions from the rest of the (Reporting Entity) financial transactions” Transactions were recorded in the improper period (NFR 2014-RWO General-001) Improper recording of (Reporting Entity’s) Intra-appropriation (APPN) reimbursable activity (NFR 2014-RWO-002) Lack of sufficient audit evidence to substantiate transactions (NFR 2013-RWO-003) Improper recording of collections (NFR 2014-RWO-004) Lack of routine tie out of feeder systems to the GL accounts. (NFR 2013-RWO-005) 1. Develop a MOU with each trading partner and agree to terms including receipt and acceptance, reconciliations, adjudication of required adjustments, and KSD retention 2. Identify a universe of transaction level detail for each trading partner. 3. With DFAS assistance, perform monthly reconciliations of transaction level detail with the trading partner to identify variances at the MIPR level. 4. Adjudicate the variances and identify adjustments required to align the transaction level detail for each trading partner. 5. Perform and record appropriate receipt and acceptance procedures 6. Maintain KSDs, per the MOU, which support the transaction level detail as well as receipt and acceptance Provide for a data warehouse of intra-governmental transactions for audit, research and analysis Need common identifier to synchronize buyer and seller accounting transactions (including proper general ledger treatment) using clearinghouse methodology Require appropriate users to record receipt and acceptance, preserve for audit Automate handshake and agreement between buyer and seller before settlement (reduces chargebacks) Must preserve association and provide a common identifier for all transaction components throughout life cycle of agreement, and provide a consolidated view of the information DOD IG Findings: “Inaccurate and unsupported intra-governmental account balances continues to be one of the long-standing material control weaknesses preventing DoD from achieving audit readiness on the DoD Agency-wide basic financial statements.” – Report No. DODIG “DFAS personnel should use supportable transaction-level details (that is, the actual elimination amount) to reconcile and eliminate IGTs.” – Report No. DODIG Must handle DoD volume and interface with DoD systems using DoD Global Exchange solution and Standard Data Sets

19 Invoice Processing Platform
4/20/2017 Invoice Processing Platform Enabling “controlled” E2E IGT transactions Reengineering the IGT business process Leveraging Treasury’s shared service Systems & Business Controls = Auditability IPP is traditionally known in the context of commercial e-invoicing (DoD utilizes WAWF and there are no plans to utilize commercial IPP within DoD) The IPP platform was enhanced to included IGT capabilities and business processes Over the last few years Treasury/FRBB has piloted IPP for IGT with select civilian agencies…..and most recently since 2012 within DoD. Current focus is on implementations within DoD as you represent 58% of the IGT buy/sell activity within the federal government. IPP is compliant with the Statement on Standards for Attestation Engagements No. 16 (SSAE 16), Reporting on Controls at a Service Organization (formerly, SAS 70)

20 It’s all Important! Data Requirements Data Requirements
4/20/2017 Governance Structure Data Requirements Intergovernmental Data Standard IPP for IGT Business Rules GEX Data Mapping IPP for IGT Reporting Capability System Change Requests Future State IPP/IPAC Data Requirements Standards & Policy Standards & Policy Approval of Buy/Sell IGT Views in DoD Business Enterprise Architecture Guide revisions to applicable Laws, Regulations, and Policies, and Provide Implementing Instructions from FIAR Guidance Development and Oversight of Management Internal Controls Programs (OMB A-123) Metrics Improve Quality of Information Principles of TQM and Lean Create Integrated Project Plan and Schedule Monitor & Report on Project Status Establish SMP & Project Metrics & Produce Reports Metrics Change Management Develop Implementation Outreach IPP-IGT Implementation Guides Unified Communications Strategy Online Presence for the IGT Module of IPP Speaking Engagements and User Symposiums Distance Learning and Train-the-Trainer Strategy FM Career Workforce Training Modules Change Management Data element standardization necessary to process transactions effectively was an important first step. A second initiative introduced by the Treasury Department was the implementation of Intra-governmental Transaction Scorecards to measure each agency’s progress towards resolving IGT differences with their trading partners. Both initiatives were important, however, the volume of reimbursable IGTs for larger agencies, such as DoD, prompted senior leaders to consider the necessity of an end-to-end solution. DoD, in particular, concluded that improving interoperability between trading partners, streamlining end-to-end processes, reducing transaction processing costs, and achieving and sustaining auditable reimbursable processing cannot be achieved solely by introducing standardized data elements and scorecards. In light of this need, DoD decided to evaluate IPP as a potential solution for reimbursable IGT end-to-end processing. It’s all Important!

21 Key Enablers to Success
4/20/2017 Key Enablers to Success Creative Abrasion IAA GEX SLOA & PRDS Creative Resolution Creative Agility The Treasury Department, via a tiger team, has introduced a data standard for Reimbursables via the standard IAA. DoD also implemented a Standard Line of Accounting (SLOA) and procurement data standards, to be utilized across DoD, which encompass Treasury’s required data elements. Finally, and perhaps the most important enabler to success, DoD has invested in a centralized data hub, called the Global Exchange or GEX, to facilitate the exchange of reimbursable transactions between the Army, Navy, Air Force, USMC and other DoD Component financial management and acquisition systems. Creative Abrasion – Generating collaborative ideas & thought through discourse and debate...get it out on the table…not a bad thing. Creative Resolution – Make integrative decisions that combine disparate or even opposing ideas. Creative Agility – Ability to test, experiment, and pilot through quick pursuit, reflection, & adjustment

22 4/20/2017 Pre-GEX Spaghetti systems are largely the creation of time. A system starts out with a few links between disparate systems. Gradually, the links increase one at a time until the links number the factorial of the separate systems. Source:

23 4/20/2017 Post-GEX GEX Spaghetti can be found in code or in systems. The solution to the problem is creating a broker. This is similar to using a broker to buy and sell stocks and shares. You sell to the broker, the broker sells to anyone else in the world who wants to buy. Similarly when you buy from a broker, you don't care where it comes from. The broker is responsible for getting the shares. The broker pattern is useful for maintaining a centralised set of data. Many services and systems provide data and demand data, and creating a broker to maintain the central repository (using the publish and subscribe pattern), means there is no spaghetti. Source:

24 4/20/2017 IGT Target Figure 2 depicts the end-to-end business process for reimbursables as designed to operate in the GEX environment. The GEX is used in this environment to facilitate consistent data quality and standards, data error handing, and a full audit trail. It receives transactional data from multiple source systems across DoD, and maps the disparate data feeds and elements into a standard data element structure. These standard data elements can then be readily routed to IPP and different systems throughout DoD. This will standardize the data flow between IPP and DoD systems and reduce the need for point-to-point interfaces. Some of the unique features of GEX are its ability to handle different file formats (such as flat files, XML, or Excel®) and different message formats (such as ANSI X12, UN/EDIFACT, or HL7). While routing data between systems, GEX validates data with crosswalk tables, business rules and other authoritative sources. The GEX also routes transactions to any or multiple partner systems. The IPP solution is expected to be used by different departments and components, involving multiple systems with different data elements/standards. By using GEX, all required systems will be able to communicate more seamlessly while maintaining consistent data standards.

25 Support Agreement Role in IGT Documented Performance & Receipt
4/20/2017 Key Process Changes Support Agreement Role in IGT Documented Performance & Receipt IPAC Pay & Chase During the spring of 2013, DoD developed a project charter outlining proposed project governance, project management, strategies and controls that team members could use during the IPP IGT implementation. The project charter was approved and published on July 15, 2013. On August 5, 2013, DoD issued a memorandum announcing its partnership with the Treasury Department to implement IPP as DoD’s core system to manage all inter- and intra-governmental reimbursable transactions and documentation. According to Mr. Easton, “This partnership will strengthen management and accountability for nearly $273 billion in intra-governmental business.” The DoD memorandum established a DoD-wide chartered IPP implementation governance board and announced that the Office of the Under Secretary of Defense (Comptroller) Business Integration Office (BIO) would lead implementation efforts in coordination with the Department of the Navy. As DoD’s executive agent, the Navy is responsible for planning and overseeing service component execution plans.

26 Six Month Outlook Highest Kickoff and Conduct Pilots
April MAY JUNE July August September Kickoff and Conduct Pilots 25% Reimb. Auth. On IPP GT&Cs Development of Enterprise System ECPs 50% Reimb. Auth. On GT&Cs Release GT&C Memo Draft Intra-governmental Data Standard (IGDS) Release IGDS for Review IPP-IGT Implementation Memo Receive and Analyze IGDS Feedback Development of Enterprise GEX Maps MILESTONES Milestone Occurrence LEVEL OF EFFORT Less More PRIORITY Lowest Highest PHASE Planning Develop-ment Policy

27 Adoption: IPP Becomes More Valuable with Increased Use
4/20/2017 Adoption: IPP Becomes More Valuable with Increased Use Wave 1 – Early Adopters FY15 Wave 2 – FY16 DoD Policy Directive 2-Party Buy/Sell Transactions DoD Reimbursable Authority 25% (of DoD reimb auth) in IPP ~$12B FY 15 Target: 50 % of Reimb Authority reflected in IPP as GT&C Early adopters critical to informing requirement gaps, defining change management activity IPP “value” increases with each new connection/adopter Outcomes from early adopters : Develop implementation guide to direct the process for future “connections” Document unique trading partner requirements Aid OJT desktop guide development 50% (of DoD reimb auth) in IPP ~$24B 500 transactions per month

28 Mary Kemp, OUSD(C) BIO mary.l.kemp12.civ@mail.mil
Questions? Mary Kemp, OUSD(C) BIO

29 Mary L. Kemp – OSD(C) Business Integration Office
4/20/2017 Mary L. Kemp is lead accountant in the Business Integration Office, Office of the Under Secretary of Defense (Comptroller). She has 30+ years of service as an auditor, budget analyst, accountant, and systems analyst with Department of the Army, Defense Finance and Accounting Service and OUSD(C). She is a past president of ASMC’s CNY Leatherstocking Chapter, a Lean 6 Sigma Green Belt, Certified Defense Financial Manager, and DoD Financial Management Level 3 certified. She just completed her Master's Degree coursework and will graduate in June from the National Defense University.


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