1. 1 Presented by: Jan Hnátek, CSQ Vice-president 51st EOQ Congress Project Manager Jan Hnátek, CSQ Vice-president 51st EOQ Congress Project Manager EOQ 2007 PRAGUE REVIEW REPORT

2. 2 Programme Structure Friday, 18th May, 2007: Friday, 18th May, 2007: –EOQ Executive Committee Meeting from 9.00 to 17.00-Lounge 2 –Departure to the dinner at 18:45 from the TOP Hotel Saturday, 19th May, 2007: Saturday, 19th May, 2007: –PRU EOQ Meeting from 9.00 to 17.00-Lounge 1 Sunday, 20 May 2007: Sunday, 20 May 2007: –EOQ General Assembly Meeting from 9.00 to 17.00-Congress Hall III. –Departure to the dinner at 19:20 from the Top Hotel Monday, 21 May 2007: Monday, 21 May 2007: –Pre-Congress Seminar – Lounge 1 –EVROS Meeting (Lounge 2)/BLC Meeting (Lounge 10)/ETAG/CSR Meeting –Get-Together Party starting at 19.00 in the TOP Hotel (Hall Praha or Hotel gardens depend on the weather) Tuesday, 22 May 2007: Tuesday, 22 May 2007: –Opening Plenary Session / Parallel Sessions / Exhibition –Departure to the Gala dinner at 18:10 (library visit), 18:15 (sightseeing tour), 19:00 (direct) from the TOP Hotel Wednesday, 23 May 2007: Wednesday, 23 May 2007: –Parallel Sessions / Closing Plenary Session / Exhibition Thursday, 24 May 2007: Thursday, 24 May 2007: –Technical Visit only Karlovy Vary Spa –Post-Congress IAQ SYMPOSIUM-Lounge 10

3. 3 Pre – Congress Seminar Monday, 21st May, 2007, TOP Hotel, Lounge 10 Monday, 21st May, 2007, TOP Hotel, Lounge 10 Historical 1 st EOQ Registered QMS Managers Meeting Historical 1 st EOQ Registered QMS Managers Meeting “A New Role of Quality Managers in the 21 st Century” “A New Role of Quality Managers in the 21 st Century” Keynote facilitators: Keynote facilitators: Mr. Greg H. Watson, Vicepresident IQA Mr. Greg H. Watson, Vicepresident IQA Mr. Juhani Anttila, CEO Venture Knowledgist Quality Integrationand Mr. Juhani Anttila, CEO Venture Knowledgist Quality Integrationand Mr. Stephen K. Hacker, CEO of Transformation Systems International Mr. Stephen K. Hacker, CEO of Transformation Systems International

4. 4 Congress Streams A 1 - Productivity and Competitiveness - Congress Hall I. A 1 - Productivity and Competitiveness - Congress Hall I. B 1 - New Managements Systems Oriented to Performance and Innovation - Top Congress Hall B 1 - New Managements Systems Oriented to Performance and Innovation - Top Congress Hall C 1 - Automotive Industry Way to Excellence - Congress Hall III. C 1 - Automotive Industry Way to Excellence - Congress Hall III. D 1 - Quality and Safety in the Food Chain - Lounge I. D 1 - Quality and Safety in the Food Chain - Lounge I. E 1 - Telecom.and IT-Challenges for the Future Society- Lounge 10 E 1 - Telecom.and IT-Challenges for the Future Society- Lounge 10 F 1 - Quality in Healthcare and Pharmacy - Lounge 11 F 1 - Quality in Healthcare and Pharmacy - Lounge 11 A 2 - Sustainable Manufacturing Development - Top Congress Hall A 2 - Sustainable Manufacturing Development - Top Congress Hall B 2 - Quality in Education - Lounge 11 B 2 - Quality in Education - Lounge 11 C 2 – IAQ Forum on Systems Approach & Innovation in Quality for 21 st Century - Congress Hall I. C 2 – IAQ Forum on Systems Approach & Innovation in Quality for 21 st Century - Congress Hall I. D 2 - Credibility of Management Systems Certification and Quality in Accreditation Process - Congress Hall III. D 2 - Credibility of Management Systems Certification and Quality in Accreditation Process - Congress Hall III. E 2 - Project Management - Lounge 1 E 2 - Project Management - Lounge 1 F 2 - Public Sector and CAF Model Experience - Lounge 10 F 2 - Public Sector and CAF Model Experience - Lounge 10

5. 5 TOP Congress Hall

6. 6 TOP HOTEL: Meeting Rooms Meeting rooms available for 6 parallel sessions:  TOP Congress Hall 500 pax  Congress Hall I. 200 pax  Congress Hall III. 100 pax  Lounge 1 65 pax  Lounge 10 65 pax  Lounge 11 60 pax

7. 7 TOP HOTEL: Congress Activities  Registration Area  Catering Areas  Exhibition - in the main foyer  Speaker Ready Room - Lounge 5  Business center  Free WIFI  Committee & Business Meetings Rooms

8. 8 Catering Coffee-breaks to be served during main congress days (twice a day) Coffee-breaks to be served during main congress days (twice a day) Buffet lunch served during main congress days Buffet lunch served during main congress days Gala Dinner on 22nd May, 2007 Gala Dinner on 22nd May, 2007 Additional catering services to be provided: Additional catering services to be provided: –Committee & Business Meetings –Offices –Exhibition stands

9. 9 Registration Status List of participants available in the congress bags List of participants available in the congress bags Full Papers available on CD-Rom in the congress bag Full Papers available on CD-Rom in the congress bag On-line registration connected with the registration software On-line registration connected with the registration software Visa & invitations handling was assured Visa & invitations handling was assured

10. 10 Registration Status – 1/3 386 delegates from 56 countries Czech & Slovak - 76 & 9 participants Czech & Slovak - 76 & 9 participants Russia - 28 participants Russia - 28 participants Croatia - 20 participants Croatia - 20 participants U.K. - 17 participants U.K. - 17 participants South Korea - 17 participants South Korea - 17 participants Turkey – 13 participants Turkey – 13 participants USA – 12 participants USA – 12 participants Austria - 11 participants Austria - 11 participants Belgium - 11 participants Belgium - 11 participants Germany – 9 participants Germany – 9 participants Norway - 9 participants Norway - 9 participants The Netherlands – 9 participants The Netherlands – 9 participants

11. 11 Registration Status – 2/3 Finland - 8 participants Finland - 8 participants France – 8 participants France – 8 participants Hungary – 6 participants Hungary – 6 participants Italy – 6 participants Italy – 6 participants Portugal – 6 participants Portugal – 6 participants Spain – 6 participants Spain – 6 participants China – 5 participants China – 5 participants Israel – 5 participants Israel – 5 participants Poland – 5 participants Poland – 5 participants Switzerland – 5 participants Switzerland – 5 participants Ukraine – 5 participants Ukraine – 5 participants Canada – 3 participants Canada – 3 participants Bosnia & Herzegovina – 3 participants Bosnia & Herzegovina – 3 participants

12. 12 Registration Status – 3/3 Greece – 3 participants Greece – 3 participants Japan – 3 participants Japan – 3 participants Romania – 3 participants Romania – 3 participants Serbia – 3 participants Serbia – 3 participants Slovenia – 3 participants Slovenia – 3 participants South Africa – 3 participants South Africa – 3 participants Sweden – 3 participants Sweden – 3 participants Togo – 3 participants Togo – 3 participants Brazil, Denmark, Egypt, Estonia, India, Nigeria, Philippines – 2 participants from each country Brazil, Denmark, Egypt, Estonia, India, Nigeria, Philippines – 2 participants from each country Bulgaria, Georgia, Iceland, Iran, Kazakhstan, Latvia, Lichtenstein, Lithuania, Luxembourg, New Zealand, Qatar, Saudi Arabia, Taiwan, United Arab Emirates – 1 participant from each country Bulgaria, Georgia, Iceland, Iran, Kazakhstan, Latvia, Lichtenstein, Lithuania, Luxembourg, New Zealand, Qatar, Saudi Arabia, Taiwan, United Arab Emirates – 1 participant from each country

13. 13 Registration Status – Speakers 1/2 108 Speakers & Chairmen from 32 countries Czech & Slovak - 24 & 2 speakers Czech & Slovak - 24 & 2 speakers U.K. - 13 speakers U.K. - 13 speakers USA - 10 speakers USA - 10 speakers The Netherlands - 7 speakers The Netherlands - 7 speakers Russia - 5 speakers Russia - 5 speakers Belgium - 4 speakers Belgium - 4 speakers Germany – 4 speakers Germany – 4 speakers Finland - 3 speakers Finland - 3 speakers Austria – 3 speakers Austria – 3 speakers

14. 14 Registration Status – Speakers 2/2 Hungary – 3 speakers Hungary – 3 speakers Italy – 3 speakers Italy – 3 speakers Spain – 3 speakers Spain – 3 speakers Canada, Greece, Philippines, Switzerland, Taiwan – 2 speakers from each country Canada, Greece, Philippines, Switzerland, Taiwan – 2 speakers from each country France, Iran, India, Japan, Liechtenstein, New Zealand, Poland, Portugal, Romania, Saudi Arabia, Serbia, Slovenia, Turkey, Ukraine – 1 speaker from each country France, Iran, India, Japan, Liechtenstein, New Zealand, Poland, Portugal, Romania, Saudi Arabia, Serbia, Slovenia, Turkey, Ukraine – 1 speaker from each country

15. 15 Sponsors & Exhibition  23 Sponsors, Partners and Exhibitors  5 Media Partners  16 Exhibitions stands

16. 16 Social Events  Get-Together Party in the TOP Hotel on 21st May, 2007 (Hall Praha or Hotel gardens)  Gala Dinner at the Strahov Monastery Restaurant on 22nd May, 2007

17. 17 Others Transport Transport –Public transport tickets for all registered participants –Shuttle buses for the Gala Dinner Staff Staff –Available during all congress days Signage & Information system Signage & Information system –Available in the whole TOP Hotel for easy orientation Free wifi internet connection available in all TOP Hotel public areas Free wifi internet connection available in all TOP Hotel public areas

18. 18 EOQ 2007 Prague 22nd – 23rd May, 2007 Thank you for your attention!