1. Topic 6 Understanding and managing clinical risk

2. Why clinical risk is relevant to patient safety oclinical risk management specifically is concerned with improving the quality and safety of health-care services by identifying the circumstances and opportunities that put patients at risk of harm and acting to prevent or control those risks

3. 4-step process to manage clinical risks o identify the risk o assess the frequency and severity of the risk oreduce or eliminate the risk o cost the risk

4. Learning objective Know how to apply risk management principles by identifying, assessing and reporting hazards and potential risks in the workplace

5. Knowledge requirements othe activities used for gathering information about risk ofitness to practise requirements opersonal accountability for managing clinical risk

6. Performance requirements oknow how to report known risks or hazards in the workplace okeep accurate and complete medical records oself-assess to reduce the risk of errors caused by inadequate knowledge and skills oparticipate in meetings that discuss risk management and patient safety orespond appropriately to patients and families after an adverse event orespond appropriately to complaints

7. Clinical risk management activities oincident monitoring osentinel events othe role of complaints in improving care ocomplaints and concerns where the individual is responsible ocoronial Investigations

8. Sentinel events ounexpected occurrence involving death or serious physical or psychological injury and includes any process variation for which a recurrence would carry a significant chance of serious adverse outcome JCAHO, 1999

9. Complaints oassist in maintaining standards oreduce the frequency of litigation ohelp maintain trust in the profession oencourage self-assessment oprotect the public

10. Fitness to practise requirements o credentialling o accreditation o registration

11. Professional development and self-assessment orole of fatigue and fitness to practise ostress and mental health problems owork environment and organization osupervision ocommunication

12. Performance requirements oknow how to report known risks or hazards in the workplace okeep accurate and complete medical records oself-assess to reduce the risk of errors caused by inadequate knowledge and skills oparticipate in meetings that discuss risk management and patient safety orespond appropriately to patients and families after an adverse event orespond appropriately to complaints