1. Intensive Family Support Service Opportunities for Workforce Development: Potential for Transformational Change
Rhoda Emlyn-Jones
Dr Amanda Bremble
March 2011

2. A Skilled & Focussed Workforce
Sharing:
Ideology
Skills & models
Systems & procedures
Increased autonomy & accountability

3. Community Safety Partnerships
The Wider Workforce
Health
Independent
Sector
Local Authorities
Education
Community Safety Partnerships
IFSS Team: Core skills, Models
& Approaches
Organisational Development: The
Skilled Workforce
Wider Workforce Training

4. Family Adult Services Children’s Service Case Management Primary Care
Support
Worker
Support
Worker
Admin
Substance
Mis-use
Worker
Adult
Social Worker
Support
Worker
Mental Health
Worker
Children's
social worker
Designated
IFSS
Prac
Health
Visitor
Family
Adult Services
Children’s Service
Case Management
Primary Care

5. Training in the IFSS Model of Family Intervention: 4-days
Principles:
All team members
Shared ideologies
Skill set
Understanding

6. Shared Ideology
Engagement
Collaboration
Outcomes

7. The IFSS Model of Family Intervention: 4-Day Training
Introduction to the Model: Overview of Model & Training
Key Components of the Model: The Process of Behaviour Change
Key Components of the Model: Outcome Focussed Work
Day 2:
Core Skills: Motivational Interviewing, Engagement, Collaboration & Outcomes
Beginning the Intervention: Reducing Resistance & Increasing Safety
Day 3:
Working through the Intervention: Enhancing Motivation to Change
Building Action Plans: Consolidating Change Behaviour & Inviting in Support
Day 4:
Beyond the Intensive Intervention: Maintaining Change
The Working Context: Our Team, Clarity of Role & Function

8. Training for other IFSS Team Roles
Consultation in the IFSS
Supervising in the IFSS
IFSS Trainers
IFSS services and wider workforce development

9. Integrated Family Support Service: Workforce Development Modules
Module 1: Enhancing Motivation
TV Game, Stages of change, 4 statements, Good teacher/bad, Principles of MI, OARS practice
Module 2: Lowering Resistance
Persuasion exercise, Resistant behaviour, Road blocks & traps, 3-in-a-row, Palm push/shameful secret, Batting practice, Hot seat reflections OARS
Module 3: Goal Centred Interventions
Why Goals? Case study focus SMART goals, Knowing when you’ve got there, Negotiating goals with families & professionals
Module 4: Promoting Family Change
Process of change, Engagement, Motivational tasks at each stage, Miracle Question, Values, Strengths & Goals
Module 5: Care Pathways: Maximizing Multi-agency Planning
Case study, Brainstorm what’s available, Identify goals, High, medium & low importance, Short, medium, long term, Engaging services around the family
Module 6: Substance Misuse
What you know quiz, Knowledge, Attitudes, Impact on family life, Risk and resilience, Lifestyle impact

10. Accreditation: Assessing Learning Outcomes
IFSS Model of Family Interventions: Underpinning Knowledge & Skills for IFSS (Level 2), Implementing IFSS (Level 3), Managing the Delivery of Family Focussed Interventions (Level 6)
Consultation Skills in the IFSS
Supervising in the IFSS
Training the IFSS Trainers
All 6 of the wider workforce modules

11. Example Learning Outcomes
Level 2: Recognise the philosophy of integrated family support & it’s impact on outcomes
Level 3: Recognise safe working practice while delivering family focussed interventions
Level 6: Be able to manage a structured family focussed intervention

12. Assessment Criteria
Describe
Explain
Demonstrate
Analyse

13. Progress to Date Guided & negotiated by Care Council & Agored
IFSS model of training completed
Level 2 accreditation completed
Level’s 3 & 6 accreditation due for completion March 2011
Systems in place for Training the Trainer and associated accreditation for April 2011-March 2012
Roll out of workforce modules with Pioneer areas begins May 2011

14. Long Term Vision Grow accredited staff Grow expertise in:
Training
Assessment
Verification
Complete the accreditation of other IFSS focussed training i.e. supervision, consultation, workforce modules

15. Create Shared Platform Across All Disciplines
Legitimacy
Adequacy
Support
Shared Values
Shared Skills
Shared Language