1 Employee Engagement Survey Education Session #3 Follow-Up and PreparationMarch/April, 2014This is the 3rd installment of employee engagement survey education.
2 You are here! Discuss Select Plan Follow Up IV. Follow Up to monitor, revise, and ensure Impact Plan executionIn existing team meetings (no more frequently than monthly), spend no more than 10 minutes discussing IMPACT PLAN progressDistribute a written copy of the IMPACT PLANAsk: “Did we do what we said we were going to do?”Ask: “Did it make any difference?”Document any ACTION ITEM modificationsRepeat!In Education Session #1 we talked about the first two steps… discuss (discovery meetings) and select (just pick 2)In Education Session #2 we focused on impact planning.In this session we will focus on follow up (keeping engagement initiatives alive) and preparation for our annual survey in May.
3 5 questions you must ask your team Retrieve handout Discussion: How can you tie these back into the X Model of Engagement video we watched in our last session? If you were to ask your team these questions, how would they respond?Ask your team these questions as you prepare for the May survey and watch for any gaps in how you anticipated they would respond and the reality of their responses.This handout can be found on the Employee Engagement Website under “Tools”
4 Follow up = Accountability I received feedback on the previous Employee Engagement Survey conducted at UVA Health SystemMy team participated in an effective impact planning session following last year's Employee Engagement SurveyMy team has made progress on the goals set during our impact planning sessions after the last Employee Engagement Survey2013 survey results were sharedDiscovery meetings held and impact plans developedMaking progress3 additional items will be added to the customary Q12 elements.This handout can be found on the Employee Engagement Website under “Tools”NOTE: These questions will have an “N/A” option for those who are new and may not have been included in these steps.Handout: Preparing for the Engagement Survey
6 The Q12® (for all Health System employees) I know what is expected of me at workI have the materials and equipment I need to do my work rightAt work, I have the opportunity to do what I do best every dayIn the last seven days, I have received recognition or praise for doing good workMy supervisor, or someone at work, seems to care about me as personThere is someone at work who encourages my developmentAt work, my opinions seem to countThe mission or purpose of my organization makes me feel my job is importantMy associates or fellow employees are committed to doing quality workI have a best friend at workIn the last six months, someone at work has talked to me about my progressThis last year, I have had opportunities at work to learn and grow
7 Additional items in 2014 CATEGORY QUESTION Effective Communication My [supervisor/chair] involves our team in key decisions that affect our jobs and work environment (Magnet)Trust and CollaborationMy role receives the attention and respect it deserves from others (Magnet)I feel free to speak out without fear of retaliation or disciplinary action (Magnet)I feel respected in all my interactions at workAccountabilityI received feedback on the previous Employee Engagement Survey conducted at UVA Health SystemMy team participated in an effective impact planning session following last year’s Employee Engagement SurveyMy team has made progress on the goals set during our impact planning sessions after the last Employee Engagement SurveyOverall SatisfactionHow satisfied are you with the University of Virginia Health System as a place to work?Open Ended Question*If rate 1-3/4,5 for Overall Satisfaction, ask: Please list 2-3 reasons why you would /would not recommend the UVA Health System as a great place to work.
8 Fun Facts Confidential online survey administered May 21-June 4 A link to take the survey, containing a personal survey access code, will be distributed via to each employee – DO NOT forwardAverage completion time – 10 minutesSubmitted surveys go directly to GallupResponse rates provided throughout surveyGoal is 100%Employees hired as of April 7 are invited to participate
9 Key Dates DATE ACTION March 20 - June 26 Socialize the survey (tools available via Engagement website)May 7to staff announcing the survey from 5 entity headsto management team promoting the surveyMay 14Pre-survey to all employeesMay 21 - June 4SURVEY!JulyResults delivered to UVAAugust/SeptemberResults education with management team