1. ITK Car Rental Inc. Team Members: Billy Lim (Project Manager) Jane Doe (System Analyst) Etc.

2. Table of Contents Milestone 1 ………………………..…..…………………..... p. 1 –Project Charter ………..……………………………….….. p. x –Stakeholder Analysis ……………...……………………... p. x –Summary List of Essential Use Cases …………………. p. x –Use Cases and Preliminary User Interfaces Logon …………………………………………………... p. x Etc. –Work Breakdown Structure ………………………………. p. x –Project Schedule/Timeline ….……………………………. p. x –Project Risk and Feasibility ………………………………. p. x –Environment ………………….……………………………. p. x Milestone 2 …

3. Milestone 1

4. Project Charter Need Objective Benefits System Capabilities

5. Stakeholder Analysis

6. Summary List of Use Cases 1.Log onto the System 2.Remember User Signon 3.Make Vehicle Reservation 4.Release Vehicle 5.Return Vehicle 6.Process Customer Feedback 7.Customer wants to extend rental period 8.… 9.Log off the System Wrong format! Instead, say: “Adjust Rental Period” This is the right format and it is more generic (allows one to extend or cut short (with penalty perhaps) a rental) Involves setting a cookie

7. 1. Log onto the System Summary –… Actors Preconditions (“Sunny Day”) Descriptions (“Rainy Day”) Exceptions Postconditions

8. User Interface for “Log onto the System” ITK Logon

9. 2. Remember User Signon Summary –… Actors Preconditions (“Sunny Day”) Descriptions (“Rainy Day”) Exceptions Postconditions

10. User Interface for “Remember User Signon” ITK If checked, cookie is set on this machine.

11. Work Breakdown Structure Refer to Figure 3-10

12. Project Schedule/Timeline Tasks with timeline

13. Project Risk and Feasibility Address all the risk and feasibilities issues –Risk to project –Feasibilities Organizational and Cultural Technological Schedule Resource Economic

14. Environment Tools Technologies