1. © Unique (Flughafen Zürich AG)lZürich-Flughafen Safety Performance Indicators and Safety Targets Daniel Bircher Safety Officer

2. © Unique (Flughafen Zürich AG)llACI OSSC Amsterdam, 11.-13.9.20072 ICAO Requirements (Doc 9774) Particulars of the safety management system …, the essential features being: a) … b) … c) SMS strategy and planning, such as setting safety performance targets, allocating priorities for implementing safety initiatives and providing a framework for con- trolling the risks to as low a level as is reasonably practicable … d)…

3. © Unique (Flughafen Zürich AG)llACI OSSC Amsterdam, 11.-13.9.20073 Why measuring Safety Performance? observe performance of operations identify and analyse undesirable trends in service establish basis to define safety targets define effective means to achieve an acceptable level of safety initiated corrective actions in an efficient and effective way Compare safety perfomance with identified hazards And… Managers / decision makers like to manage using indicators

4. © Unique (Flughafen Zürich AG)llACI OSSC Amsterdam, 11.-13.9.20074 Requirements and Challenges Requirements Easy to measure Company or departement- specific Lagging and leading Credible and accepted by staff causally related to accident and incident frequency and severity. include system failures as well as human error. include the whole spectrum of airside operations To be avoided  Inconsistent definitions Focus only on very few indicators only reactive, lagging indicators (e.g. accidents, accident rates) complex and impracticable Based on incomplete or false data Benchmarking may result in a distorted picture (different reporting thresholds)

5. © Unique (Flughafen Zürich AG)llACI OSSC Amsterdam, 11.-13.9.20075 Zurich Airport Approach

6. © Unique (Flughafen Zürich AG)llACI OSSC Amsterdam, 11.-13.9.20076 Safety Performance Indicators Zürich (Draft, Aug 07)

7. © Unique (Flughafen Zürich AG)llACI OSSC Amsterdam, 11.-13.9.20077 Sample indicator sheet Description of indicator Definition of indicator including denominators Past safety performance (if available) Safety target for defined period (e.g. 2010)

8. © Unique (Flughafen Zürich AG)llACI OSSC Amsterdam, 11.-13.9.20078 Next Step: Industry Benchmark Sharing experience with safety perfomance indicators and safety targets within the ACI community Unique (Zurich Airport Ltd.) would like to send you a short questionnaire Your experience/views on this subject Comments on the proposed airport safety performance indicators Ideas comments regarding safety targets Any other comment WEB-Based questionnaire (need to perform login) Feedback of findings will be presented at the next ACI OSSC meeting or as required

9. © Unique (Flughafen Zürich AG)llACI OSSC Amsterdam, 11.-13.9.20079 Thank you You can‘t manage what you can‘t measure Bill Davis, director FAA Office of Runway Safety