1. New Vehicle Dealers – New Car & Truck, Commercial Trailer, Heavy Truck, Motorcycle and RV Dealers May 2011 Presents: The Target Markets Program Administrators Association: Marketing Campaign Award Competition

2. February 2011 New Car & Truck, Heavy Truck, Commercial Trailer, RV and Motorcycle Dealerships, Service & Repair Facilities In This Bulletin Dealerships ARM Programs Quick Links ARM Online ARM Products Premier Insurance Package Online Applications ARM's Newsletter Archives We have competitive products, competitive pricing, unexcelled claims service, a comprehensive EDP System, and the expertise and experience together with a program structured with people we have been dealing with for over 20 years to handle your business on a stable, long-term basis. For further information please call Marvin McDougal, Cathy Whitby, or Maria McDougal at (800) 224-6363 or email us at arm@armonline.com arm@armonline.com Don Marlette, Chairman Marvin E. McDougal, President If your dealership sells and/or services something with wheels on it, we should be able to help! Visit our website at http://www.armonline.com, or give us a call at 800-224-6363. http://www.armonline.com Dealerships New & Used Car & Truck, Heavy Truck, Commercial Trailer, RV and Motorcycle, Service & Repair Facilities All of our program carriers are rated A- or better by AM Best's including our Franchised Dealer Package, Umbrella program, EPLI Program, Dealers Floor Plan Program and RV, Used Car and Truck Dealers, and Service and Repair facilities. We also have markets available for specialty placements such as Contingent Lease Liability, Auto Rental Operations, Large Deductible Worker's Comp Programs, High Risk Physical Damage; Hail, Earthquake, Flood, and High Valued Non Dealer Related properties and stand alone Dealers Open Lot. The coverage provided in our core business, the Franchised New Car, Truck, Heavy Truck, Commercial Trailer, RV and Motorcycle Dealer Program, includes the coverage's provided by our major competitors and in several coverage areas, broader coverage is provided. We are well aware of the importance of pricing as a major factor and our rating structure is designed to give us the necessary flexibility to successfully compete without sacrificing underwriting integrity. ARM's authority varies by program, but may include responsibility for production, rating, underwriting, policy issuance and service, claims, loss prevention and control, statistical and accounting, as well as regulatory compliance.

3. ARM Programs Franchised Dealer Package Program: Designed to be competitive with all of the Direct Writers, ARM's program is for the well managed above average Franchised New Car, Truck Dealer, Heavy Truck, Commercial Trailer Dealer, Motorcycle and RV Dealer. This is the Dealer Program for the serious professional insurance broker! Garage Owners Package Program: This program is for Dealers involved in the selling and servicing of Used Autos, Trucks, Truck Tractors, RV's, Motorcycles and Travel Trailers and for Service operations engaged in repairing, towing, servicing, salvaging and valet parking of vehicles. Additional ARM Programs for the Transportation Industry: Dealer's Open Lot Insurance Program, Employment Practices Liability Insurance Program, Information Security and Privacy Insurance Program, Commercial Umbrella Program and our Worker's Compensation Insurance Program. Other Markets Available: We also have markets available for specialty placements such as Contingent Lease Liability, Auto Rental Operations, Large Deductible Worker's Comp Programs, High Risk Physical Damage; Hail, Earthquake, Flood, High Valued Non Dealer Related properties, Vacant properties, Discontinued Operations and Commercial Property. February 2011 New Car & Truck, Heavy Truck, Commercial Trailer, RV and Motorcycle Dealerships, Service & Repair Facilities In This Bulletin Dealerships ARM Programs Quick Links ARM Online ARM Products Premier Insurance Package Online Applications ARM's Newsletter Archives We have competitive products, competitive pricing, unexcelled claims service, a comprehensive EDP System, and the expertise and experience together with a program structured with people we have been dealing with for over 20 years to handle your business on a stable, long-term basis. For further information please call Marvin McDougal, Cathy Whitby, or Maria McDougal at (800) 224-6363 or email us at arm@armonline.com arm@armonline.com Don Marlette, Chairman Marvin E. McDougal, President Let us help you with your next renewal and show you what we can do. Deal with the specialist in this business! Best regards, Marvin E. McDougal, President Automotive Risk Management & Insurance Services, Inc. Phone: 800-224-6363 Email: mcdougal@armonline.com mcdougal@armonline.com License #0B89379

4. New Vehicle Dealerships New Car & Truck, Heavy Truck, Commercial Trailer, RV and Motorcycle Facilities All of our program carriers are rated A- or better by AM Best's including our Franchised Dealer Package, Umbrella program, EPLI Program, Dealers Floor Plan Program and RV, Used Car and Truck Dealers, and Service and Repair facilities. We also have markets available for specialty placements such as Contingent Lease Liability, Auto Rental Operations, Large Deductible Worker's Comp Programs, High Risk Physical Damage; Hail, Earthquake, Flood, and High Valued Non Dealer Related properties and stand alone Dealers Open Lot. The coverage provided in our core business, the Franchised New Car, Truck, Heavy Truck, Commercial Trailer, RV and Motorcycle Dealer Program, includes the coverage's provided by our major competitors and in several coverage areas, broader coverage is provided. We are well aware of the importance of pricing as a major factor and our rating structure is designed to give us the necessary flexibility to successfully compete without sacrificing underwriting integrity. ARM's authority varies by program, but may include responsibility for production, rating, underwriting, policy issuance and service, claims, loss prevention and control, statistical and accounting, as well as regulatory compliance New Vehicle Dealerships March 2011 In This Bulletin New Vehicle Dealerships Quick Links We have competitive products, competitive pricing, unexcelled claims service, a comprehensive EDP System, and the expertise and experience together with a program structured with people we have been dealing with for over 20 years to handle your business on a stable, long-term basis. For further information please call Marvin McDougal, Cathy Whitby, or Maria McDougal at (800) 224-6363 or email us at arm@armonline.com arm@armonline.com Don Marlette, Chairman Marvin E. McDougal, President ARM's products are available exclusively through licensed resident insurance agents and brokers. Our New Car and Truck Dealer Package is competitive, and we write Dealership Coastal Property including Wind Coverage. We also write "Franchised" Electric Car Dealerships, Heavy Truck and Trailer Dealerships, including Contingent Lease and Rental Coverage! Let us help you with your next renewal and show you what we can do. Deal with the specialist in this business! Best regards, Marvin E. McDougal, President Automotive Risk Management & Insurance Services, Inc. Phone: 800-224-6363 Email: mcdougal@armonline.com mcdougal@armonline.com License #0B89379 ARM Online ARM Products Premier Insurance Package Online Applications ARM's Newsletter Archives