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AirMagnet Technical Update Session How to Equip Your Toolbox for WLAN Design, Assessments, Troubleshooting Jesse Frankel Director, Systems Engineering jesse@airmagnet.com Jesse Frankel Director, Systems Engineering jesse@airmagnet.com
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AirMagnet Confidential The AirMagnet Value – Wireless Network Assurance » Enterprise-wide protection from the unique risks of 802.11 wireless » Proactively identify and stop every wireless threat Security Compliance » Straightforward regulatory risk assessment » Tie enterprise security policy to compliance rules Performance » Critical for overall WLAN ROI » Reliably support end users and applications Wireless Network Assurance
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AirMagnet Confidential AirMagnet: Wireless Pioneer and Leader Pioneer of software and systems for wireless LAN management Track record of innovation 8,200+ customers worldwide 1st to deliver wireless & wire-side threat blocking 1st to automate intrusion prevention 1st and only to include spectrum analysis for Layer 1 attacks and interferers 1st and only VoWLAN analyzer for encrypted WLANs 1st and only 802.11n mobile toolset Customers include 9 of the Fortune 10, 75 of Fortune 100 "AirMagnet provides the best tools available today for network management and security assessment.” – Deloitte Security Services
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AirMagnet Confidential AirMagnet Systems Engineering Global Coverage Map – Jan 2009 MT CO ID WY NV OR WA CA UT NMAZ ND MN KS NE WI IA OK AR MO KY TX LA OH IL DE TN MS FL SC NC WV NY ME PA GA VA DC NH CT VT MI NJ RI IN SD AL Midwestern Region US / Manitoba Canada Skip Bayro – Sr. Systems Engineer (248) 467-1780 sbayro@airmagnet.com Eastern Time Zone MD Southeast Region US Pam Gillmore – Sr. Systems Engineer (727) 501-3379 pgillmore@airmagnet.com Eastern Time Zone Asia / Pacific Region Bruce Hubbert for Japan, Korea, all other Southeast Asia; Jesse Frankel for Australia, New Zealand, misc other Northeast Region US / Ontario, Quebec, Maritimes Canada Robert Correa – Sr. Systems Engineer (408) 431-7563 rcorrea@airmagnet.com Eastern Time Zone Corporate HQ AirMagnet, Inc. 830 E. Arques Ave. Sunnyvale, CA 94085 (408) 400-0200 Jesse Frankel – Director, Systems Engineering (440) 318-0888 jesse@airmagnet.com Eastern Time Zone MA Federal Region US Jeff Henry – Dir Fed Sales / Principal Systems Engineer (719) 963-9034 jhenry@airmagnet.com Central Time Zone Western US / Alberta, BC, Saskatchewan Canada Bruce Hubbert – Principal Systems Engineer (408) 431-5287 bruce@airmagnet.com Pacific Time Zone [Jesse Frankel for Utah, Colorado] EMEA Tom Woodyer – Sr. Systems Engineer +44 7824 862 530 twoodyer@airmagnet.com British Time Zone Oct 08
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Products Overview
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AirMagnet Confidential Problem Resolution Methodology WLAN Operating Process Model Assess RF Environment and Existing WLAN Post-deployment Validation Design WLAN According to Needs and Guidelines Monitor / Optimize Interference? Existing WLAN coverage? Understand and follow vendor design guidelines Confirm that commissioned network meets design 24/7 visibility to track health metrics, detect problems Process, people, tools for quick RCA, corrective action
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AirMagnet Confidential Mobile Product Suite
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AirMagnet Confidential Mobile Product Suite – Survey Pro / Planner Greenfield site surveys Coverage assessment of existing WLAN Post deployment validation Periodic preventive maintenance of coverage- key for manufacturing, health care, etc. where structure changes are common KEY USES Measure / analyze a/b/g/n coverage with clear graphical display Includes unique Active and iperf modes to most accurately predict real device behavior Comprehensive reporting and simulation Integrates with Spectrum Analyzer KEY FEATURES
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AirMagnet Confidential Mobile Product Suite – WiFi Analyzer Analyze 802.11 devices and traffic Detect security state of all connections Comprehensive tools for 802.11n simulation and optimization Reporting, AirWise alerts KEY FEATURES Troubleshoot connection / throughput problems 802.11 network assessment for performance optimization and security posture Plan / verify 802.11n networks performance KEY USES
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AirMagnet Confidential Mobile Product Suite – Spectrum Analyzer Full spectrum analysis for 2.4 and 5 GHz 802.11 bands Pattern match classifier to pinpoint device causing potential interference KEY FEATURES Clearly identify and locate RF transmission sources which interfere with 802.11 data communications KEY USES
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AirMagnet Confidential Mobile Product Suite – VoFi Analyzer Real-time end-to-end call quality analysis WiMOS score gives true user audio experience Visual correlation of impact on call quality due to voice and 802.11 metrics Integration with syslog from 792X, logs from CCM for complete story KEY FEATURES Validation of VoWLAN network deployments Troubleshooting VoWLAN audio or connectivity problems Optimization of WLAN configuration for growth in VoWLAN device inventory or density KEY USES
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WLAN Coverage Design / Assessments
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AirMagnet Confidential WLAN Assessments – Benefits All Over Benefits to Customer: –Understand root causes of potential existing WLAN problems –Understand logical path to increasing coverage, throughput, device support Benefits to Partner (services): –Accelerate development of WLAN Practice expertise –Immediate credibility via professional technical review of existing environment Benefits to Partner (product sales): –Drive meaningful discussions about WLAN expansion, problem resolution, upgrade (11n, etc.)
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AirMagnet Confidential WLAN Assessments – Leading Questions Do you ever have WLAN connection or performance problems? Do users need coverage in areas currently not served? Expansion needed to new building / area? Are you considering VoWLAN? Are you aware of all the benefits of 802.11n? Do you perform regular security sweeps to detect potential rogue devices or ad-hoc clients?
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AirMagnet Confidential Why Survey? Signal propagation is hard to predict Interference is impossible to predict Walls, doors, elevator shafts, people, and other obstacles offer varying degrees of attenuation It’s absolutely necessary to perform a wireless site survey… –To determine how many APs –To determine placement of those APs –To determine the channel plan –To determine to power settings –To determine which antennas to use
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AirMagnet Confidential What is AirMagnet Survey? Site survey software for professional RF and Wi-Fi performance mapping –Complete, Accurate Wi-Fi Visibility See coverage areas, dead spots, and interference Measure real-world client performance in terms of connection speed, packet loss, and end-user capacity Key Applications –Pre-installation site survey –Post-installation: verify coverage and performance –Ongoing network optimization Design for additional users, new applications, performance requirements
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AirMagnet Confidential Superior Analysis View by SSID or Channel –Easy channel planning –Ensure appropriate coverage/throughput for VLANs –View Signal, Noise, Signal/Noise, Interference, Frame Speed, Retry Rate and Packet Loss Rate –View total Interference to any AP
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AirMagnet Confidential Compare/Contrast Surveys Visualize differences between surveys –Displays wireless environment changes over time –Obtain differences in Signal, Noise, SNR, Speed, Channel Interference, Packet Retry and loss rate Side-by-side comparison between surveys Color indicator for selected stronger/weaker data type
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AirMagnet Confidential Simulate “What if?” Scenarios Built-in Simulator –Find the optimal AP placement, power and configuration settings –View how another adapter would view the survey environment Built-in Tools –Signal Quality Tool, Ping, DHCP, Survey Calculators
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AirMagnet Confidential Reporting and Integration with Spectrum Analyzer Professional Reporting –Generate professional survey reports in a variety of formats –Base reports on actual, simulated or Planner results Layer 1 (Physical layer) site survey –Displays spectrum FFT for any location visited during the survey –Visualize RF spectrum heat- map –Displays a history of where interferers were detected
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AirMagnet Confidential Multi-floor Surveys and Design Requirements (Survey PRO only) Multi-floor planning –View up to 4 projects in one consolidated view –See the effects of APs across multiple floors AirWISE: Set Design Requirements –Set WLAN design specs and automatically find underserved areas –End user capacity planning –Works with actual, simulated or Planner data
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AirMagnet Confidential Outdoor Surveys (Survey PRO only) Outdoor Support –GPS Support –Integration with Microsoft Map Point & Microsoft Virtual Earth to load street maps for any city –Integration with Google Earth for detailed city wide coverage view –4.9 GHz band (US Public Safety Band) support
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AirMagnet Confidential Supported 802.11n adapters Dual-Band Adapters (2.4 GHz /5 GHz) Tier 1 (tested and verified) –AirMagnet 802.11 a/b/g/n Wireless PC card (Recommended adapter) –NEC Warpstar Aterm 802.11 a/b/g/n wireless adapter WLC300N (TELEC regions only) Tier 2 (supported) –Gigabyte AirCruiser N300 Dual Mini Card (GN-WI06N-RH) PCI Express/MiniCard –Multiple vendor 802.11b/g/n adapters –Check here for details on supported adapters: http://www.airmagnet.com/support/ supported_adapters
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