1. Eddie Rivier The Dow Chemical Company
Breaking Barriers:
The Power to Influence
Eddie Rivier
The Dow Chemical Company

2. What we’ll cover today. Mentoring Coaching
Giving and receiving Feedback
Legacy
Resolve Conflict
Influence
Authority

3. Do you have Authority or Influence?
Do you have both?
We all have INFLUENCE! (+ / - )
Many of us don’t have Authority.

4. We have to MODEL the behaviors that we want others to demonstrate to each other.

5. “Care only about yourself and don’t rat on anyone.”
The code on the street says:
“Care only about yourself and don’t rat on anyone.”
Dr. Mimi Silbert, The Delancey Street Foundation
San Francisco, CA
Book: The Influencer……The Power to Change Anything

6. Look at the code again and ask yourself how you can change that behavior.

7. “Care only about yourself and don’t rat on anyone.”
The code on the street says:
“Care only about yourself and don’t rat on anyone.”
Dr. Mimi Silbert, The Delancey Street Foundation
San Francisco, CA

9. To MODEL influence we must be willing and able to MENTOR, COACH, and give and receive FEEDBACK to team members, co-workers, family, and other folks we come in contact with.

10. “Care only about yourself.”
When meetings “SUCK” what have your meeting behaviors looked like?
When meetings go well or we like “those” meetings what behaviors do we see modeled?

11. Your Role as a Meeting Attendee:
Be an AWESOME meeting attendee!
Follow Ground Rules (Team Norms)
Coach Team Members
Strengthen and Support Team Leader
Take Action Items
Be part of the meeting (scribe, timekeeper, facilitator)

12. Giving and Receiving FEEDBACK
If you receive some FEEDBACK, only two words should come from you,
“Thank You”

13. Permission To Give FEEDBACK Giving and Receiving FEEDBACK
If you want to Give someone some FEEDBACK you need to ask for
Permission
To Give FEEDBACK

14. ACTIVITY
I will need a volunteer to share two minutes of an activity that you have a lot of passion for and we’ll practice giving you FEEDBACK.
Do I have a volunteer or do you have to be VOLUNTOLD?

16. FEEDBACK TIPS
Get permission
Be specific
Be timely
Validates how you feel

17. MENTORING You should have at least one MENTOR
You should be MENTORING someone
You are guiding someone
You are sharing your experiences
You are a sounding board
You are not their TRAINER

18. COACHING
You draw out their talent
You help them develop
You are the catalyst to performance
You help them overcome obstacles

19. LEGACY
Do you want to leave a (+) legacy?
Are you leaving a (-) legacy?
Will it matter….to who?
Who will care…besides you?
Write your own obituary.. OUCH!

20. RESOLVE CONFLICT It’s occurring as I speak
It’s been occurring from time in memorial
Time will NOT HEAL most wounds
You have to have a conversation
Talk it out or you’ll act it out!

21. Resolve Conflict
Learn to LISTEN!
Cover up your Hot Buttons
Make it SAFE
Respond don’t React
Keep it professional
Aspire for a win-win

22. Authority….or Lack of Authority
If you can’t hire or fire you probably don’t have Authority
If you don’t have direct reports you probably don’t have Authority
If you have Authority use it as a Last Resource!

23. BY “Care only about yourself and don’t rat on anyone.”
So, How do we break the street code:
“Care only about yourself and don’t rat on anyone.” BY
(Dr. Mimi Silbert, The Delancey Street Foundation
San Francisco, CA)

24. Being a Coach
Being a Mentor
Model the Behaviors you desire
Learning to give Great Feedback
Learning to receive Feedback
Leaving a positive Legacy
Resolve Conflict
Being a positive INFLUENCER!

29. Books for thought The Influencer, The Power to Change Anything
Tribal Leadership
Leading with a Story
What Got You Here, Won’t Get You There
First, Break all The Rules
Now, Discover Your Strengths

30. Questions?

31. Closing

32. Thank You! errivier@dow.com (361) 920 2839 (24/7/365) Eddie Rivier
The Dow Chemical Company
American Society for Quality:
Certified Quality Engineer
World Association of Business Coaches:
Registered Corporate Coach®
International Coaching Federation
(361) (24/7/365)