1. Business Portal Project Community Seminars & Workshops GEOG 779 02 June 2011 W. Millen, C. Jhagroo, J. Pickering, F. Fahad & T. Banchuen

2. Presentation Overview  Introduction  Project Purpose  Web site chosen & Observations  Input from the business  Research of options  Web maps already available (research)  Option chosen for prototype  Demonstration of Prototype  Other sites in operation  Further development & Next Steps

3. Introduction  Organisations are continually looking at their interaction portals with Customers  Internet is emerging as a main source for interaction  Service portals need to be user-friendly and effective  Inter-active sites are replacing static info pages  Customer navigation preferences differ (provide options)  Time and efficiency are key drivers  Use of Geographic Information Science (GIS) is ideal  Integrated computer system for capturing, storing, querying, analysing and displaying geo-spatial data  Customers are familiar with this (google maps, GPS, etc)  Used extensively in web sites currently

4. Project Purpose  To select a site currently in use as a starting point  Build in input and advice from business owner  Demonstrate the benefits of geo-spatial components  Integrate a number of methods (web site & mapping & script)  To provide a prototype for enhancement of a web site  Generate some discussions on streamlining the site  Ideally for some of the ideas to be built in  To work as a project team, tapping into skill sets

5. Web Site chosen and observations  Inland Revenue – Seminars and Workshops sites  Aware that this service is of prime focus for advisors  Found under www.ird.govt.nz, when searching for “Seminars”www.ird.govt.nz  Opening note: This already provides a strong platform for the service (already a well thought out site in place)  Ideas provided are around making this interactive and more user-friendly  Some fine tuning suggestions noted:  Difficult to locate existing pages (more links & main page link?)  Some regions have e-mail link, others don’t  No option to see larger region lists (e.g. Auckland)  Some differences in each regional page layout

6. Input from the Business  Met with the business to run over the project  Discussed early ideas and options  Clarified on the workshops/seminars, regions, and categories  Confirmed contact details required, and additional useful info, e.g.  Type (Employer, self-employed, etc)  Interest (GST, Rental, etc)  Stage (New Business, established, etc)  Discussed potential longer term enhancements  Organised for presentation back to the business

7. Research of Options  Google Map interface  New Zealand (mxd) map already in production  Post code prompts  Search options for business type, region  Click-able regions in current map  Build a map in ArcGIS with supporting data  Network analysis – closest distance to seminar  Provide directions for attendees  Integrate into web site

8. Web Maps already available (research)  Part of the research was looking at existing maps. Sites reviewed included:  Maps and data on koordinates  http://koordinates.com/#/layers/category/boundaries/ http://koordinates.com/#/layers/category/boundaries/  NZ Regional councils layer  NZ territorial authorities layer (2 version)  amMap  http://www.ammap.com/ http://www.ammap.com/  NZ Tourism Map  http://www.newzealand.com/travel/destinations/new- zealand-map/interactive_map_home.cfm http://www.newzealand.com/travel/destinations/new- zealand-map/interactive_map_home.cfm  Kiwi Experience Map  http://www.kiwiexperience.com/new-zealand-map.aspx

9. Option chosen for prototype  Interactive Map (click-able map for regions), taking to regional info  Post code prompt option (additional approach)  Placement of markers on map for each region with:  available seminars/workshops shown  Or, having a list prompt for types on the side Figure 1: Interactive Map with place mark locators

10. Option chosen for prototype (cont) Initial Design Mock up

11. Demonstration of Prototype A live demonstration will now be provided on the prototype developed.

12. Other Sites in operation (demo one)  Auckland Council GIS viewer  Has full data for property (value, size) and rates  Adds in Traffic camera info  Is interactive  Layers of info can be added in  Push for organisations to be transparent  Shows how GIS maps are used to provide info and services to customers, and potential for other organisations  http://maps.aucklandcouncil.govt.nz/aucklandcouncilviewer/

13. Further Development & Next Steps  Other ideas include:  Having regional, category & Post code prompts as well as interactive map  Having a booking on line process for customers  Obtaining key info from attendee, so can customise workshop/seminar  GIS developed interactive map showing other community services  Network analysis feature – select best location of customer vs. seminars  Extension to Advisory visits  Provide a geographic list of advisories (effective management) – Earthquake Commission approach  Centralised reporting and statistics  Next Steps

14. Any Questions ?