1. The role of Audit Scotland in monitoring police performance Miranda Alcock Portfolio Manager – Public Reporting Group

2. Public scrutiny in Scotland Scottish Parliament Scottish Government Inspectors & Regulators Standards Commission Accounts Commission (Local authorities) Auditor General (Health and Central Government) Standards Bodies* Other Commissioners Audit Scotland * Public Sector Ombudsman Parliamentary Standards Commissioner Public Appointments Commissioner Inspectors & Regulators

3. Principles of public audit Independence Wider scope –financial controls, probity, value for money –individual bodies and how they work together Public reporting –to Scottish Parliament –to public organisations –to citizens

4. Audit role Holding to account Helping to improve Financial audits Statutory performance indicators National performance audit studies Local governance and performance reviews Best Value and Community Planning audits

5. National studies – overview Project idea/ need Project scoping and acceptance Methodology development and piloting Fieldwork and research Reporting and marketing Project review Project Progress

6. Dealing with offending by young people Reports published in 2002 and 2003 Performance update published August 2007 –Increased funding but cannot demonstrate impact –Partnership working and timeliness of reports improved but need greater emphasis on early intervention and prevention Data collection methods –Review of documentation –Progress against recommendations –Fieldwork visits to eight local authority areas –Funding and costing analysis

7. Police call management Number and type of calls to the police and how they deal with them Data collection methods –Information from forces –Staff survey, public survey and focus groups –Two-day incident sampling exercise –Review of documentation and force interviews Publication – 27 September –Scottish Parliament Audit Committee – 10 October

8. Involving stakeholders in studies Study advisory groups –Range of expertise Other networks –Police contact centre managers –Community planning network Meetings, conferences etc

9. Statutory performance indicators Legislative basis –Accounts Commission direction –Compare performance between and within councils, police forces and fire and rescue services Criteria –focused on outputs or outcomes (or inputs linked to service delivery) –straightforward to interpret –reflect national targets or standards rather than local ones

10. SPIs for police Indicators cover: –Clear up rate (for all crimes and some selected ones) –Sickness absence –Complaints –Speed of answering 999 calls –Drugs - seizures and offences –Road traffic casualties –Submission of reports to Children’s Reporter and Procurator Fiscal

11. Scottish Policing Performance Framework High level objectives –Service response –Public reassurance and community safety –Criminal justice and tackling crime –Sound governance and efficiency Performance measures: –Outcomes, activities, inputs and context –Includes all police SPIs

12. Assessing impact Follow-up reports Local audit work Working with other agencies –HMIC –Improvement Service Tracking progress through national performance indicators

13. Public value of audit

14. Challenges for the future Increased emphasis on outcomes –Policy or performance tool –Accountability in partnership working Proportionate scrutiny of public services –Use of self-assessment –Closer working with other inspection agencies –Sharing good practice Accountability in a tri-partite arrangement