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Consumer Action: www.consumer-action.org. About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,

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Presentation on theme: "Consumer Action: www.consumer-action.org. About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,"— Presentation transcript:

1 Consumer Action: www.consumer-action.org

2 About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module, which includes:  Connect to Lifeline and Save! brochure  A Leader’s Guide  A training curriculum  PowerPoint training slides. Other publications that are part of this module can be found at www.consumer- action.org/moduleswww.consumer- action.org/modules Consumer Action created this publication in partnership with AT&T © 2007

3 Consumer Action: www.consumer-action.org At Your Service The Bachelor Call Tyrone $2o0 $300 $400 $500 $400 $300 $200 $500 $400 $300 $200 Lifeline Quiz Final Round 1Final Round 2Final Round 3

4 Consumer Action: www.consumer-action.org One family member or an extended family that lives together as a group. One family member or an extended family that lives together as a group. At Your Service back

5 Consumer Action: www.consumer-action.org At Your Service You are a qualifying child or qualifying relative who is claimed on someone else’s tax return. You are a qualifying child or qualifying relative who is claimed on someone else’s tax return. back

6 Consumer Action: www.consumer-action.org At Your Service If you are a renter, California law requires that your landlord provide one. If you are a renter, California law requires that your landlord provide one. back

7 Consumer Action: www.consumer-action.org At Your Service This protects you from running up a large bill. back

8 Consumer Action: www.consumer-action.org The Bachelor This happens when you change from basic residential service to the Lifeline program. This happens when you change from basic residential service to the Lifeline program. back

9 Consumer Action: www.consumer-action.org The Bachelor Daily Double back Click

10 Consumer Action: www.consumer-action.org back The Bachelor If you are applying for Lifeline under the income-based guidelines, this must be included with your application. If you are applying for Lifeline under the income-based guidelines, this must be included with your application.

11 Consumer Action: www.consumer-action.org The Bachelor Once you have contacted the telephone company to enroll in the Lifeline program, you will have 30 days to provide this form. Once you have contacted the telephone company to enroll in the Lifeline program, you will have 30 days to provide this form. back

12 Consumer Action: www.consumer-action.org back Call Tyrone You contact this agency if you have complaint related to Lifeline. You contact this agency if you have complaint related to Lifeline.

13 Consumer Action: www.consumer-action.org back Call Tyrone This agency provides consumer non-legal advice, guides consumers to complaint handling agencies and distributes free consumer educational publications. This agency provides consumer non-legal advice, guides consumers to complaint handling agencies and distributes free consumer educational publications.

14 Consumer Action: www.consumer-action.org Call Tyrone This agency distributes telecommunications equipment and services. This agency distributes telecommunications equipment and services. back

15 Consumer Action: www.consumer-action.org Call Tyrone Daily Double back Click

16 Consumer Action: www.consumer-action.org Tie Breaker You may be required to pay back any discounts you have received. You may be required to pay back any discounts you have received. back

17 Consumer Action: www.consumer-action.org Tie Breaker Your service will be removed from the Lifeline program, you will be changed to full price, and you may have to pay a deposit. Your service will be removed from the Lifeline program, you will be changed to full price, and you may have to pay a deposit. back

18 Consumer Action: www.consumer-action.org back Tie Breaker You must complete the section of the certification form titled “Method 1”and you must complete “Method 2” if: You must complete the section of the certification form titled “Method 1”and you must complete “Method 2” if:

19 Consumer Action: www.consumer-action.org Although your enrollment is subject to approval, this happens when you call to enroll in the Lifeline program. Although your enrollment is subject to approval, this happens when you call to enroll in the Lifeline program. back

20 Consumer Action: www.consumer-action.org Last year’s state, federal or tribal tax return, income statements or pay check stubs, child support documents, divorce decree. Last year’s state, federal or tribal tax return, income statements or pay check stubs, child support documents, divorce decree. back

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