1. Copyright © 2007 EDWARD DEVLIN, Crisis Management By: Dr. Sara Jeza Alotaibi www.drsara.co.uk 1 Chapter 2 Business Continuity Planning: What Is It?

2. Copyright © 2007 EDWARD DEVLIN, Crisis Management Chapter 2 Outline 2.1 Introduction 2.2 The Prevention Element 2.3 The Emergency Response Plan 2.4 The Business Resumption Plan

3. Copyright © 2007 EDWARD DEVLIN, Crisis Management 2.3 The Emergency Response Plan The second of the three elements of the Business Continuity Plan (BCP) is the Emergency Response Plan. The Emergency Response Plan consists of policies, procedures, and controls employed to assist employees in responding to a disaster (crisis) when it occurs. It is composed of three types of plans:

4. Copyright © 2007 EDWARD DEVLIN, Crisis Management Business Continuity Plan Prevention Plans Emergency Response Plans Business Resumption Plans BeforeDuring After Risk Management Incident Response Crisis Mang. Plan Facility Plans Life safety Business Units’ Plan Security Plans Damage Assessment IT Dept. Plan

5. Copyright © 2007 EDWARD DEVLIN, Crisis Management 2.3.1 The Incident Response Plan Incident Response Plan consists of incident discovery reporting procedures and identifying actions personnel should take during the discovery of a disaster. The incident response plan is developed and implemented to provide instructions for employees to follow during and immediately after a disaster(crisis).

6. Copyright © 2007 EDWARD DEVLIN, Crisis Management 2.3.2 The Life Safety Plan Life Safety Plan includes personnel evacuation, protecting the company’s assets, obtaining medical care for the injured, and personnel policies for employees to follow if they are at work. The Life Safety Plan includes the policies for employees to follow during and after an earthquake, a fire, or a bomb threat. The plan deals with –evacuation options during a fire, (الإخلاء) –The plan stresses that employees must not use elevators to evacuate in a high-rise fire.

7. Copyright © 2007 EDWARD DEVLIN, Crisis Management 2.3.3 The Damage Assessment Plan Damage Assessment Plan consists of policies and procedures to use to determine the amount of damage sustained from a disaster after it has been contained. The Damage Assessment Plan was developed and implemented to provide employees with instructions to follow immediately after a disaster is contained. This plan identifies “who” will enter the building and the safety precautions they must take.

8. Copyright © 2007 EDWARD DEVLIN, Crisis Management Any Questions? 8 S.Alotaibi @ 2014 www.drsara.co.uk