1. Sports Product HSS 5263 Sport Marketing Brian Turner

2. What is the sport product? “… a good, a service, or any combination of the two that is designed to provide benefits to a sports spectator, participant, or sponsor”

3. What is the sport product? Goods Services Pure Goods Pure Services

4. What is the sport product? Tangibility Standardization/consistency Perishability Separability

5. Branding “…name, design, symbol, or any combination that a sports organization uses to help differentiate its products from the competition”

6. Branding Brand names –Guidelines Positive, distinctive, generate positive feelings and associations, be easy to remember, and easy to pronounce Translatable to a dynamite attitude-oriented logo Imply the benefits the sports product delivers Consistent with the image of the rest of the product lines, organization, and/or city Legally and ethically permissible

7. Branding Brand mark or logo Trademarks –Identify that a sports organization has legally registered its brand name and/or brand mark and thus prevents others from using it

8. Branding Process Brand awareness Brand image Brand equity

9. Branding Process Brand Loyalty

10. What is a licensed product? “… not manufactured by leagues, teams, or schools, but rather by independent companies under an agreement with a sport entity.” Licensing –“…a contractual method of developing and exploiting intellectual property by transferring the rights of use to third parties without transfer of ownership.”

11. What makes licensing work? Licensee advantages –Positive association with the sports entity –Greater levels of brand awareness –Save time/money in building brand equity –Receive initial distribution with retailers –Expanded and improved shelf space –May be able to charge higher prices Licensee disadvantages –Athlete, league, or sport may fall into disfavor –Success depends on success of team –Styles change quickly

12. What makes licensing work? Licensor advantages –Expansion into new markets –Generate awareness of the sports entity –Increase its brand equity –Very little risk Licensee disadvantages –May lose some control over the elements of the marketing mix

13. How does licensing work? Licensees pay an initial, one-time licensing fee They take on production issues and assume risk by manufacturing product They then pay a royalty for the use of specific trademarks on specific products

14. Licensed-Product Revenues Retail Sales of Licensed Sport Products in the US 1990 - $5.3 Billion 1995 - $10.4 Billion 1996 - $13.8 Billion

15. Approach of Professional Sport Leagues NFL MLB NHL NBA

16. Collegiate Licensing Up to the 1970s, manufacturers did not pay royalties Significant revenues began in the late 1980s

17. Quality Service quality –SERQUAL Reliability, assurance, empathy, responsiveness, tangibles –TEAMQUAL

18. Quality Product quality –Performance –Features –Reliability –Conformance –Durability –Serviceability –Aesthetics –Perceived quality

19. New Sports Products New products from organizational perspective

20. New Sports Products New products from the consumer’s perspective

21. New Product Development Idea generation Idea screening Analysis of the concept or potential Development Test marketing Commercialization

22. New Product Success Factors Product considerations Other marketing mix considerations Marketing environment considerations

23. Product Life Cycles Introduction Growth Maturity Decline

24. Product Life Cycles Fad Classic Seasonal