1. Voxware Confidential. © 2010 Voxware, Inc. All rights reserved worldwide. Sarah Hyde Sales Manager Voxware, EMEA Voice Solutions that Adapt to Your World

2. 2 Voxware Company Overview International company US Headquarters – Princeton, NJ US Operations Centre – Boston, MA EMEA Operations Centre – Reading, UK Proven voice solutions Hundreds of sites, tens of thousands of operators Broad spectrum of industries served: Food service, grocery and cold storage Specialty retail (including apparel) and general merchandising Restaurant chains and convenience stores Auto parts Healthcare and pharmaceutical Voxware, Inc. provides voice-driven software that optimises warehouse operations for greater accuracy, productivity and flexibility in supply chain execution.

3. 3 Challenges to Address………. Increase productivity levels Increase pick accuracy Real time view of what is happening on the warehouse floor Proactive management of exceptions High employee turnover Is it costing a lot to train new and temporary help? Training a multi-lingual workforce Are warehouse processes restricted by inflexible WMS functionality?

4. 4 Execution Techniques Comparison PaperRF ScanningPick-to-LightVoice Speed  Accuracy  Flexibility & Exceptions  Real-Time Data  Hands & Eyes Free  Source: 2006 KOM Voice Study

5. 5 Voice in the Warehouse Voice Goes Beyond Simple Data Capture Hands free / heads up Provides fluid work flow Multi-lingual Multi-modal Multi-use Quickly and easily learned Enhances and extends existing WMS applications without modifications Adaptable and configurable Used in picking, replenishment, loading, PI counting and other warehouse tasks Light weight and attached to the worker

6. 6 Voxware Voice Solutions In The Market

7. 7 Voxware Voice Management Suite (VMS) Overview Voice Solutions that Adapt to Your World

8. 8 Voice in the Warehouse Rugged, Wearable Computer Two-Way Communication with Order Management System No need to look at paper pick lists No need to hold a scanner Hands-free – Heads-up work style Real-time system communications Voice Components Headset / Microphone for two-way communication Wearable Wireless Rugged Computer System Prompt Pick Three Worker Response Pick Three Confirm Worker Response Check Zero, Zero, One System Prompt Aisle Delta Two Six, Slot Alpha Zero One Hanging Aisle Location IDs with “Check Digits” Aisle and Slot Location ID Check Digits

9. 9 Voxware’s Open Standards Approach Voice Solution Components Creates the necessary voice prompts & grammar to support your operational process flow Data Integration Voice ApplicationVoice Recogniser Hardware Orders Tasks Waves Host System Prompt/Response

10. 10 O RDERS S HIPMENTS Voxware 3: Voice Enabling Your Warehouse Design IntegrateExecuteManage Voice Interface Voice Workflow to Support Your Business Process

11. 11 Design: VoxStudio One Product - Many Workflows Any Data Feed Lines Waves Trucks Assignments Any Packing Requirement Single container Multiple containers Sequence by route, stop Tracking & confirmation Any Workflow Strategy Single order Batched orders System driven User driven Putaway / Replen Pick by Branch Pick by Order Marshalling Stock Counts Loading

12. 12 Integrate: VoxConnect Easy to Create & Update Messages Define Map Transport Pre-defined WMS Adaptors Integration not Programming The “Data” Drives the Process You’re in Control!

13. 13 Manage: VoxPilot for Real-time Analytics VoxPilot : Keep on top of customer service levels Role-based – different user views Selectable gadgets – modern web interface Scalable to view more than one DC Review work as it progresses One-click bridge to take action Hold/release/change priorities

14. 14 Execute: VoxBrowser VoxBrowser : 99.9% recognition accuracy Impervious to high noise Continuous recognition for expert mode User-specific voice profile Open and VoiceXML based Browser based – no need to cradle the device for software updates Portable across mobile devices

15. 15 One Product – Best Device for the Job MX7 HX1HX2HX3 MX8 MC3090SMC9590 WT4090 (multi-modal &voice-only ) MC3190 IKON

16. 16 Video Case Study - Argos Voice Solutions that Adapt to Your World

17. 17 Next Steps and Questions? Voice Solutions that Adapt to Your World