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An ATHEN Workshop on Implementing Accessibility on Campus–A to Z
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Agenda for An ATHEN Workshop on Implementing Accessibility on Campus – A - Z 10:30 – Welcome, Introductions & All-encompassing Overview 10:50 – Alternate Format (Gaeir Dietrich) 12:15 – Accessible STEM (Ron Stewart) 1:00 – Lunch (on your own) 2:30 – Section 508 (Gaeir Dietrich) 3:15 – Web and IT Accessibility Policy (Terrill Thompson) 4:15 – Outreach and Education to Faculty and Staff (Greg Kraus) 5:00 – End
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Gaeir Dietrich ● Director High Tech Center Training Unit of the California Community Colleges Accessing Higher Ground 2011
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What Does It Mean to Be Accessible? Digital Accessible
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To Be Accessible The documents must be accessible The software used to play the documents must be accessible The hardware on which the software and documents are loaded must be accessible ALL three!
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Example A document uploaded into a courseware management system accessed on a laptop Document, CMS, laptop all must be accessible!
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Please Note Most “e-books” are not accessible! Most online books are not accessible! Most CDs included with textbooks are not accessible! Most computer support/study programs are not accessible!
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Defining Alternate Formats What are these things?
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What is alternate media? Especially E-text Large print Braille Tactile graphics Audio files DAISY But also Closed captioning Descriptive narration Accessible Web sites
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E-text What is it? Electronic text is a file that has characters the computer can read Word files E-mail Plain text files (ASCII)
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How do you make e-text? Original documents Documents created in a word processor Scanned documents Scan a document and create a TIFF Use an OCR program to extract text
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Large Print What is it? Print that has been enlarged to at least 18 points for body text Issues How large is large enough? Anything above about 40 point gets unreasonable
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How do you make large print? From e-text In Word, select text and use CTRL + Shift + > PDF, “print to page” on 11 in. x 17 in. paper and fit paper Computers Screen magnifiers, such as Zoom Text CCTV
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Braille What is it? Tactile written language Issues Availability Student’s reading level Note Grade 2 (contracted braille) is standard Special code for math: Nemeth braille
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How do you make braille? Electronic transcription Using e-text with Duxbury Refreshable braille displays Electronic display attached to the computer Transform text documents on the fly
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Tactile Graphics What are they? Simplified graphical images that use raised lines and textures to convey information Issues Determining when needed Instructors’ perceptions of need How to create good graphics Student’s ability to utilize graphics
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How do you make tactile graphics? PIAF (Pictures in a Flash) Microcapsule paper is heated (“toasted”) to produce raised images With computers Tactile graphic programs send simple images to a Braille embosser; Tiger embosser, IVEO talking graphics Manually Collage
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Audio Files What are they? Books on tape, audio recordings, MP3 Issues Lack of navigation On-campus tapes rarely shared MP3 voices/speed
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How do you create audio files? Books on tape Audio books can be ordered through Learning Ally (formerly RFB&D) MP3 files can be created from Text-to-Speech (TTS) programs DAISY files
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Don’t forget! Commercial audio books School can purchase and loan to student Amazon.com Audible.com Libraries http://openlibrary.org/
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Public Libraries Overdrive Audio books from local libraries free Check Web site for participating libraries www.overdrive.com Literature books Many classics and under-copyright books Search all participating libraries http://search.overdrive.com/
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Providing materials to students
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DAISY Digital Accessible Information System Navigable digital audio files
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DAISY What is it? Navigable digital files (computer audio) Plays on DAISY hardware and software players Can be navigated by chapter, page, headings, paragraphs, phrases Can be bookmarked Remembers where you left off Replacement for audio tape, MP3, and plain e-text
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“Flavors” of DAISY Text only Format used by Bookshare Audio only Format used by Learning Ally (RFB&D) Text and audio Format produced by commercially available production software
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Full-Text Full-Audio DAISY NCC Document (navigation control center) XHTMLMP3 Text SideAudio Side Both Sides Synchronized SMIL
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Playing DAISY: in General Requires a DAISY player Software and hardware players available Software—free to $300 Hardware—$195 to $995 DAISY players also play MP3 files DAISY players allow you to control speed and pitch
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Acquiring DAISY Books Primary sources Learning Ally (formerly RFB&D) Bookshare National Library Services (NLS) Commercial sources ReadHowYouWant.com Make your own SADX and DAISY Pipeline Commercial software
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Bookshare Quality getting better Campus can become Bookshare volunteer DAISY (navigable audio) format Software player comes with membership Will create DAISY for you from e-text Audio and text No graphics yet (coming soon!) Limited number of higher ed textbooks
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Bookshare.org www.bookshare.org Text-only DAISY Requires player with text-to-speech (TTS) built in Membership free for all students and educational institutions Software included in membership
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Playing Bookshare Books Choose from Victor Reader Soft Generally preferred by blind users Don Johnson Read OutLoud Generally preferred by LD users Software “tied” to Bookshare format Only plays Bookshare books Can also play on some other systems OpenBook, Kurzweil 1000/3000, WYNN
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Learning Ally High-quality human narration Audio only moving to full text/full audio DAISY (navigable audio) format Authorized software or hardware player required to access books They do not record every edition Search by author’s name—NOT ISBN
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Learning Ally Formerly Recording for the Blind and Dyslexic (RFB&D) www.learningally.org Fee for memberships Individual memberships School memberships Books on CD or downloadable
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“Audio Plus” CDs Requires authorized player All new solid-state players preauthorized Can purchase players from Learning Ally Other players can be sent to have “key” installed Players can play other DAISY books Players have firmware upgrade from DAISY 2.02 to DAISY 3
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Downloadable “Audio Plus” Are DAISY books Require a DAISY player Hardware or software Still require User Authorization Key (UAK) But no longer requires password Learning Ally software DAISY players now available for Windows and Mac!
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Downloadable “Audio Access” Are not DAISY Are WMA with DRM (Digital Rights Management) Do not have navigation Can be played with Windows Media Player and some mainstream players (Zen by Creative and Rio; *not* iPod)
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Two Downloadable Formats AudioPlus DAISY (navigable audio) Requires authorized DAISY software or hardware (all solid state players pre-authorized) Plays on iOS with Audio App AudioAccess WMA files with DRM (not DAISY) Requires WMA player Windows Media Player Zen by Creative Rio, etc. Will not play on iPod
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Specials Membership ($99) comes with free software ReadHear by gh Plays Audio Plus books Limited time offer Audio App for DAISY books iOS program For iPhone, iPod touch, iPad Available from iTunes
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Please Note! New small DAISY players Play all DAISY source files Play Learning Ally (formerly RFB&D), Bookshare, NLS books Play MP3 Play.doc and.txt files Record audio, as well
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Braille and Tactile Graphics Rare and elusive sightings…
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Some Resources Braille ATPC Louis Database
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ATPC for Braille Alternate Text Production Center www.atpc.net Large braille catalog of higher ed math books Will provide braille for a fee
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American Printing House Louis Database www.aph.org Some higher ed braille Good source of teaching materials and information on blindness and visual impairment
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Creating Alternate Formats If you can’t find them, make them!
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Build Your Own Create e-text in-house Obtain e-text from publishers Scan Process file OCR Load into reading program Distribute to student
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E-text from Publishers Requesting publisher files Turnaround time varies Quality varies Usability varies Publisher files are production source files, not end-user files Files usually need additional processing
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Finding the Publisher American Association of Publishers (AAP) Web site http://www.publisherlookup.org/ Large publishers working with ATN
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Access Text Network www.accesstext.org Basic membership free Allows campus to request files Search of common providers Exchange membership $500/year or 25 files to exchange Allows file exchange for certain publishers
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ATN Publishers Bedford, Freeman & Worth Publishing Cengage Learning CQ Press Elsevier F.A. Davis Company John Wiley & Sons Jones & Bartlett Learning Lynne Rienner Publishers McGraw-Hill Education Pearson Education Springer Publishing W.W. Norton
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Accessible Textbook Finder AccessText Network Alternative Media Access Center Bookshare CourseSmart Learning Ally National Library Service Project Gutenberg VitalSource
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Exchange Network Premium membership Publishers agreeing to exchange CQ Press Elsevier Wiley Pearson Cengage WW Norton
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Not Available? Chop and scan Remove the spine Scan using the software that came with the scanner Use a high speed scanner (creates TIFF) Get a rebinding machine Rebind book for student
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Creating E-text Scan a document Creates a picture (TIFF) Convert the picture to words (OCR) OmniPage/FineReader Open the text Word processor Scan & read programs
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Please Note Kurzweil 3000/R&W Gold/WYNN Wizard Designed for individuals to use NOT for campus production Use when the student wants to read within these interfaces If student wants Word use program designed specifically for OCR
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A Note about PDF PDF files may be pictures of text A computer cannot read a picture Try to select text with I-beam tool If you cannot select text, it is probably a picture Text may not be in proper reading order
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Reading PDFs Occasionally students may be able to use PDFs directly With enlargement software With Adobe Reader (or PDF Aloud) Be aware that you cannot assume the PDF can be used as is!
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PDF Is a Start PDF files are “source files” Great as a beginning point for producing e- text PDF files are not usually “end-user files” If you obtain PDF files from publishers, expect to process them Usually cannot simply hand them to students
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Processing PDF PDF to Word Use OmniPage or FineReader to run OCR PDF to Kurzweil Process with Kurzweil PDF to WYNN Process with WYNN Wizard
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OCR on PDF Treat the same as a TIFF file Load into OCR program Zone Run OCR Edit Save as Word, HTML, etc.
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AMX Database File sharing between campuses Within CCCs and also other colleges Quality varies File types vary Can save time Free! Contact Gaeir to join
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A Different Way to Read
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Reading Products Screen readers Read entire screen Document readers Read documents Scan and read Read and study Simple text-to-speech Enlargement programs
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Voices Are Programs, Too!
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TTS Voices AT&T Mike Crystal NeoSpeech Kate Paul Microsoft Mike Mary
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Foreign Language Require a voice specific to that language Voices “speak” with accent specific to the language They do not translate! Many common languages have voices.
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Voices in Other Languages EnglishSpanishGerman 1OneUnoEins 2TwoDosZwei 3ThreeTresDrei One One (Spanish accent) One (German accent)
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Foreign Language Textbooks Some programs allow you to mix English and another language Kurzweil TextAloud Note: Limited selection of languages comes with software; other voices can be purchased.
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Auditory Math Hearing numerals is not always helpful Hearing word problems can be VERY helpful Talk to your students! Ask LD students about making word problems auditory
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Contact us any time!
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More Information HTCTU Web site www.htctu.net For general information Gaeir Dietrich 408-996-6047 gdietrich@htctu.net
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Ron Stewart, Access Technology Instructor, HTCTU California Community Colleges Chair, AHEAD Instructional Materials Accessibility Group
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Math and Scientific Notation Math and Symbology Word’s built in equation editor Scientific Notebook MathType TIGER Software Suite Narrative Descriptions
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Technologies for Math and Science Scalable Vector Graphics MathML LaTEX MathTalk IVEO Accessible Graphing Calculator InftyReader and ChattyInfty
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Getting Ready to Edit Develop a standard archival process Scan the book by Chapter Save all file output types Save File in proper format 600 DPI PDF for InftyReader 400 DPI Minimum but lower recognition quality
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Getting Started Standardize the font Standardize the page layout Pages numbers Chapter and Section Headings Comment Before and After Sidenotes, Footnotes, and Endnotes Number Associate appropriately Figures, Charts and Graphs Description or Tactile? Number Associate appropriately Remove all “soft” formatting
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Descriptions or Tactiles Decide the appropriate format What is going to best convey the meaning Enlarge, Describe or annotated Tactile Complete Descriptions! Include all relevant aspects Forces Directions Significant Details
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Required Graphicacy Skill Set Identify characteristics/significant elements of image Be able to use the language to discuss components of a graphic Identify attributes of symbols used in graphic Develop a system for scanning graphic and key searching for specific information Lucia Hasty, Rocky Mountain Braille Associates
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Tables, Problems and Theorems Table content is left in the text Tables maybe converted to text Tab separate table elements Restructure complex tables Keep Material Connected Theorems and Proofs Problems and Solutions
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Specialized Formatting Standardize your procedures Linerize all Notation Automatic with MathML production LaTeX natively linear presentation Label appropriately Additional notation only as specified Quality Control
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Editing In MathType Use MathType Preference File Standardize Spacing Math Style MathType does not always work Tables need to be enlarged Roman Numeral are problematic Graphics are prepared separately and merged Use Global Find/Replace for uniformity Can be produced as DAISY or XHTML
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Editing in Scientific Notebook Total Editing Environment Recommended solution for NEMETH Tighter integration with Duxbury Allows for production of graphics Equations can easily be imported from MathType.
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Editing for TIGER Not Screen Reader Friendly Produces DotsPlus Content Requires a TIGER Embosser Create using the Template Use Tiger Font Sets Create equations in MathType TSS translates to TIGER format
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Math Input Options LaTeX Keyboard Entry ChattyInfty MathTalk
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For More Information Ron Stewart rstewart@htctu.net
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Gaeir Dietrich Director High Tech Center Training Unit of the California Community Colleges www.htctu.net
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What is Section 508? Federal law Part of Rehabilitation Act of 1973, as amended in 1998 Section 508 standards added in 2001 Previously was a guideline; standards carry the weight of law. Applies to federal government
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Section 508 Applies to electronic and information technology (E&IT) Includes Web access/development and software development At its heart, Section 508 is procurement law.
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The 508 Philosophy Section 508 is about creating an open door. Section 508 uses the purchasing power of the government to induce vendors to create accessible products. The overall goal of Section 508 is a more accessible society.
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However… States are not part of the federal government. Your college is not part of the federal government.
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State Laws All 50 states have laws on Web access 23 states have statutes, policies, regulations, or guidelines regarding procurement
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Scope Scope of applicability varies state to state. Some states have requirements that carry the weight of law; others are guidelines. Georgia Tech has listing of state laws http://accessibility.gtri.gatech.edu/sitid/state LawAtGlance.php
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Putting the Law in Context: Section 504 vs. Section 508 Access vs. Accommodation
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Section 504 vs. Section 508 Section 504 addresses individual disability needs. Section 508 addresses the infrastructure that allows access.
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Rehabilitation Act of 1973 Section 504 is about accommodation. Disability service offices were created to deal with 504. Section 508 is about access. At its heart Section 508 is procurement law Campuswide responsibility
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A Campus Analogy Section 504 Deaf student requests that videos for her class be captioned Section 508 New videos must be captioned before being shown in the classroom for the first time
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Access vs. Accommodation
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At its heart, Section 508 is procurement law… Buying Under 508
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Electronic and Information Technology E&IT
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Where Do We Begin Only electronic and information technology (E&IT) is covered by Section 508. First determine if the proposed purchase is E&IT.
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Categories of E&IT Software applications and operating systems Web-based information and applications Telecommunications products Video and multimedia products Self-contained, closed products (e.g., many office products, kiosks) Desktop and portable computers
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Examples of E&IT under 508 Fax Machines Scanners Printers Copiers PDAs Computers Computer software Computer operating systems Phones Information kiosks ATMs Multimedia Videos World Wide Web
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Not E&IT under 508 Microwaves (unless it sends faxes, too) Coffee makers Heating and ventilation systems Thermostats Tables, desks, and chairs
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The Gray Area “Back office” E&IT is exempted Must literally be somewhere that people do not go all the time Applies to equipment that only technicians interact with
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How to Buy under 508 Functional requirements drive the procurement, not Section 508. First determine your business needs. Then consider 508 accessibility.
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Functional Requirements Determining may be an iterative process at first Figure out some requirements—research products—realize other requirements
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Reframe Your Thinking It’s not, “I have this much to spend.” It’s, “This is what the machine needs to do.” However, you can look at machines in the price range you want in order to see what the features are.
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How much will it cost? Typically the more accessible products cost the same as or little more than any other product in their class. However, the only time cost is taken into account is in the case of a tie! But remember, only buy the functionality you need.
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Four Exemptions Fundamental alteration Product does not do what is required Technical infeasibility Not possible to make it accessible Commercially unavailable It doesn’t exist Undue burden Would have to prove the cost is high enough to cause a fundamental disruption of the organization Burden of proof on defendant
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Bottom Line Focus on the functional requirements and you won’t have to worry too much about the exemptions If no accessible products meet your functional requirements, you still buy what you need.
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Summary Determine functional requirements Determine what products are available Pick the most accessible product Consider exemptions if necessary
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Section 508 Implementation Example Videos
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Section 508 on Videos (c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned.
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Interpretation Videos must be captioned before they are shown in the classroom for the first time Uncaptioned videos may be purchased and someone (ordering department?) pays to have them captioned Under 508, captioning required whether or not deaf students will be in the class
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Captioning and DE “Raw footage” exempt Single use, restricted use, not archived Restricted access materials If no users require captions, do not need Transcripts Not sufficient for video (must have synchronized text and video) Fine for audio-only podcasts
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A Word about Captions Always done in the language spoken in the video Spanish language videos would be captioned in Spanish, not English Subtitles not the same, but often will do Include all auditory content, not just speech Slamming doors, barking dogs, laughter, etc. are all included in text descriptions
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Be Aware Closed captions are turned on and off with a “decoder” Televisions (since the ‘80s) have decoders built in; not all overhead projectors do Epson and Panasonic make projectors with decoders External decoders can be purchased
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Mesa College Solution Every video purchase goes to A/V Librarian Librarian researches what is available closed captioned If the requested video is not captioned, offers an alternate suggestion Requesting department can purchase alternate or pay to caption the original title
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Higher ed in California has begun to implement the Section 508 Standards Case Study
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Real-world Experiences California State Universities (CSU) All 23 campuses have plans What implementation has meant Including it at the end is not working Need to make accessibility part of the workflow Training must occur Resources and time must be allocated
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Ideal World Accessibility needs to be considered right from the beginning Ask at the start, Is the purchase E&IT? If it is, then use the procurement process for buying accessible under Section 508.
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Partnership Model San José State Disability services, information services, and procurement work together to implement Section 508
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San José State Solution Requestor gathers documentation Determines business needs and generates three product suggestions—works with IT to determine functional needs Submits packet to procurement Procurement checks for completeness Packet goes to disability services Disability services checks accessibility scores Packet returned to procurement for final check-off and purchase
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Staffing Procurement staff One person in charge of Section 508 purchasing Disability services One person in charge of checking accessibility Currently implemented for purchases ≥ $15,000
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Take Home Lessons Someone must be responsible Literally, whose desk will it land on if there is a complaint Procedures must fit into existing workflows Forms must be in place Training must be ongoing Staff must be allocated A champion can only go so far alone
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Lessons continued Start small Pick a procurement level to start at (e.g. purchases > $50,000 Work out the issues then implement with smaller purchases
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Access Only Goes So Far Part of buying accessible is to ensure that products work with assistive technology Individual needs must still be accommodated Buying accessible will reduce, not alleviate, the need for individual accommodation Plan for accommodation when you buy!
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More Information http://www.access- board.gov/sec508/guide/index.htm http://www.access- board.gov/sec508/refresh/report/ http://www.calstate.edu/Accessibility/webacc essibility/evaluation/index.shtml
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Terrill Thompson Technology Accessibility Specialist University of Washington tft@uw.edu
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Policies can occur at any level Federal State Institution Department or Unit Individual
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EDUCAUSE
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National Federation of the Blind (NFB) June 2009 – Sued Arizona State University (and filed OCR and DOJ complaints against 5 others) over use of Amazon Kindle (settled in Jan 2010) November 2010 – Filed OCR complaint against Penn State University March 2011 – Filed DOJ complaint against Northwestern and NYU over use of Google Apps
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NFB vs Penn State Inaccessible library website Inaccessible departmental websites Inaccessible LMS (Angel) Classroom technologies that are inaccessible to blind faculty members Inaccessible financial services via contract with PNC Bank
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Quote #1 “The disparity between the quality of education offered non-disabled students and disabled students is, as a general matter, increasing, simply because the amount of inaccessible technology on the campus is proliferating… It sounds like a bad problem for the students. But it’s actually a worse one for the colleges and universities, because this is going to have to change.” Dan Goldstein at EDUCAUSE, October 20, 2011
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Quote #2 “Each year that a school delays identifying where its accessibility issues are and developing a plan of action, and each year that a university doesn’t change its procurement policy and continues to acquire new inaccessible technology means that when you do finally decide to do something, it will cost you a great deal more… My goal frankly is to get it to the top of your to-do list, or as near to the top as I can get it.” Dan Goldstein at EDUCAUSE, October 20, 2011
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Quote #3 “In terms of what to do…ending denial is the first step and saying ‘You know, we’re inaccessible’; and then taking stock of where you are inaccessible; and then coming up with an action plan.…It’s important that the plan be public, with deadlines.” Dan Goldstein at EDUCAUSE, October 20, 2011
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Quote #4 “The one thing you can go back and tell the general counsel is: Dan Goldstein said he’s not going to file any suit if a school has a comprehensive action plan up that says how they’re going to become accessible.” Dan Goldstein at EDUCAUSE, October 20, 2011
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IT Policies Galore Copyright Policies Privacy Policies Security Policies Acceptable Use Policies Policies on Policies “Do we really need another policy?”
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UW Executive Order No. 4 The University of Washington reaffirms its policy of equal opportunity regardless of race, color, creed, religion, national origin, sex, sexual orientation, age, marital status, disability, or status as a disabled veteran or Vietnam era veteran in accordance with University policy and applicable federal and state statutes and regulations. The University of Washington is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities.
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Reasons to Have a Policy To provide guidance to faculty and staff To support our requirements that vendors provide accessible products To demonstrate our commitment To reduce legal risk
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Policy Step 1: Prepare What problem are you trying to solve? How does your institution define policy? Policies, rules, guidelines, procedures Compliance vs aspirational policies Which type of policy is best for solving the problem you’ve identified? What are the costs? The benefits? Who are the key stakeholders?
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Policy Step 2: First Draft Who will write the draft? Written by the content expert (You)? Written by a policy expert (General Counsel)? Written by committee? Consult existing policies Other IT policies at your institution Policies at other institutions http:uw.edu/accessibility/highedpolicies.html
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Policy Step 3: Review, Buy-in & Approval
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Policy Step 4: Raise Awareness Support model vs. Enforcement model Be prepared to provide help, training & resources Empower the infrastructure Cultivate champions Make friends
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The Policy Path @ NCSU Support from friend(s) in high places Vice provost for information technology Vice provost for equal opportunity Office of general counsel Input, buy-in & ownership from affected stakeholders Teaching & Learning with Technology Roundtable (key faculty and staff) Council of the Deans Key individuals across campus
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Policy Timeline @ NCSU Began drafting policy in 2000 Web accessibility regulation issued by the Chancellor in 2006 Implementation guidelines published in a separate document, also in 2006 Updated in August 2011 as Information and Communication Technology Accessibility regulation (with built-in procedures)
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NCSU Resources Procedure for Formatting, Adopting, and Publishing Policies, Regulations, and Rules (PRR): http://policies.ncsu.edu/regulation/reg-01-25-05 Guidelines for Drafting PRR: http://www.ncsu.edu/general_counsel/pols_regs/ prr_guidelines.php
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W3C Web Content Accessibility Guidelines (WCAG) WCAG 1.0 in 1999, WCAG 2.0 in 2008 Level A – 26 success criteria Alt text on images Structural markup Captions on video Level AA – 13 success criteria Visible focus for keyboard users Level AAA – 23 Sign language on video Easy-to-understand language
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Policy Analysis Questions 1. Who issued this policy? 2. What technology is covered? 3. How is “accessible” measured? What is the standard? 4. Is there a timeline? 5. What is the requirement for legacy web pages? 6. Who is responsible for what? 7. Who is responsible for covering the cost? 8. Where does one go for technical support? 9. Are there repercussions for non-compliance? 10. Is there a formal process for receiving an exemption?
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What makes for a good policy or action plan?
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Greg Kraus North Carolina State University greg_kraus@ncsu.edu @gdkraus
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Accessibility is NOT about technology about standards about policy
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Accessibility is about PEOPLE
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Bring solutions, not problems
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Little Love Notes
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Be Nosy
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Teach the right thing to the right people in the right way
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Get to the real issue
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Timelines 2 weeks 5 minute workshops 3-6 months PeopleSoft 1+ years Training certifications
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Links http://www.youtube.com/watch?v=hCtCp- NZUHs http://www.youtube.com/playlist?list=PL243192 5DF24EF2E8&feature=mh_lolz http://accessibility.oit.ncsu.edu/accessibleu/ http://accessibility.oit.ncsu.edu/blog/category/n ews/
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Presented by ATHEN www.athenpro.org Facilitator Heidi Scher Presenters Gaeir Dietrich Ron Stewart Terrill Thompson Greg Kraus Monday, November 14, 2011
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