2. 1 Before and After The Appearance Program; enhances your company image contributes to your fleet vehicle safety communicates a professional advantage

3. 2 The Estimate Jim Wentworth inspects the vehicle to assess the amount of repair that will be needed. An estimate is prepared and YOU are given a cost along with pictures focusing on the areas needing repair. An estimated completion date for the vehicle is scheduled. When the estimate is approved, the repair process begins. Parts Are Ordered The parts manager orders all the parts needed for the repair. Once parts arrive the vehicle repair continues. Remove Rusted and Damaged Parts and Schedule Sand Blasting The vehicle is in the shop and is ready to be disassembled. Once parts have been removed, a secondary inspection will determine if there is any damage that couldn’t be detected initially. If more damage is found, a supplemental report will be completed and sent to YOU. Once approved, any additional parts will be ordered and an updated completion date will be given. Body and Structural Repair If necessary, rusted through areas will be welded. New panels will be prepared and installed. Priming, sealing, and corrosion protection is added to the new parts. All work is inspected and tested. Once the repairs are signed off, the vehicle will head to the paint department. Painting First, your vehicle will be pressure washed and chemically cleaned. Next, it is prepped, primed, sanded and sealed. The last stage before entering the paint booth is taping and masking around the area to be painted, which will protect the parts of the vehicle that will not need painting. Any dust particles will be removed so as not to interfere with the paint process. The vehicle is now ready to undergo multi-step refinishing, including a polyurethane non skid protective barrier against surface damage rust and corrosion, to reduce foot slipping in the foot traffic areas. The Finishing Touches Parts that were removed for painting are reassembled, the vehicle is realigned, and climate control is checked for proper operation. The vehicle is then detailed and any extras (such as fluorescent stripes) are installed. The vehicle is inspected and taken for a test drive. After it checks out, YOU are notified and a time is set for returning the vehicle to the Your yard. Appearance Repair Process “Wentworth Truck and Trailer Repair” Places Each Vehicle in a Secured Area Until it is Returned

4. 3 The following slides are actual pictures illustrating: condition of vehicles as they are received and the work that is done (both trucks and trailers) such as: 1) The rust and how it is removed 2) The damaged parts and how they are repaired 3) The body and parts being disassembled and made ready for repair 4) The sandblasting prior to painting 5) The preparation for painting 6) The painting 7) The finishing touches and 8) Pictures of the finished vehicles

5. 4 TRUCK - Pictures of Rusted and Damaged Areas 1 st Page

6. 5 TRUCK - Pictures of Rusted and Damaged Areas 2nd Page

7. 6 TRUCK Being Sand Blasted

8. 7 TRUCK Welding and Prep for Paint 1 st page

9. 8 TRUCK Welding and Prep for Paint 2 nd page

10. 9 TRUCK Paint and Inspection

11. 10 TRUCK Striping Pictures

12. 11 TRUCK Completed Pictures