1. © 2012 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos. ITC Campus Report Third Quarter - 2012

2. Main Achievements During the Third Quarter of 2012 the Ipsos Training Center (ITC) reached the following main achievements: 29 new courses for employees were made available 38 Training Webinars focusing on our Product Portfolio were hosted / 2 webinars facilitated by the ITC to our Ipsos Client Representatives (more info on Page 11). Different actions towards the increase in the usage of the Client Campus were carried out (more info on Page 11) The analysis for a new Programs Management functionality in the Platform was completed – This would enable us to better support training blended initiatives such as the new ASI Certification Program A contract for acquiring 8 new Softskill titles was negotiated and signed with CrossKnowledge The Database of Active accounts in the ITC was validated against the list of current employees in 47 countries, ensuring consistency in the campus.

3. Courses Offered Number of courses & webinar recordings available as at September 30 th : CategoryNumber of available courses EMPLOYEE CAMPUSSpecialism Courses116 Management & Leadership 26 Newcomers5 Subtotal147 CLIENT CAMPUSCourses for clients16 Overall Total163 Number of available webinar recordings EMPLOYEE CAMPUS101 CLIENT CAMPUS5 Overall Total106

4. Employees’ e-Campus usage The e-Campus is currently being used in 78 countries out of the 84 in which Ipsos operates. Countries not currently using the ITC: Albania Algeria Ivory Coast Kosovo Montenegro Qatar

5. Employees’ e-Campus usage

6. These charts show the ITC campus activity during Q3, considering the number of registrations for courses, regardless of completion. Q3 empl. registrations10415 CountryTotal South Africa502 Kenya172 Egypt166 Uganda121 UAE73 Nigeria53 Jordan38 Ghana35 Saudi Arabia31 Pakistan26 Israel20 Tanzania14 Tunisia8 Lebanon8 Kuwait6 Zambia6 Morocco6 Iran2 Mozambique1 MEA Overall1288 CountryTotal United States861 Canada450 Argentina312 Brazil307 Peru262 Mexico228 Chile193 Colombia113 Venezuela52 Costa Rica28 Bolivia24 Puerto Rico7 Guatemala5 Dominican Republic5 Ecuador4 Panama3 Americas2854 CountryTotal China1142 India525 Singapore366 Hong Kong291 Malaysia226 Indonesia198 Korea176 Taiwan161 Vietnam131 Japan108 Thailand96 Australia94 Philippines42 Pakistan19 New Zealand10 APAC Overall3585 CountryTotal United Kingdom372 Netherlands272 Germany257 Turkey250 Romania245 Russia220 France210 Poland159 Sweden127 Czech Republic113 Spain78 Switzerland70 Norway59 Italy51 Bulgaria46 Belgium42 Ukraine24 Serbia21 Croatia15 Denmark13 Hungary12 Cyprus11 Slovenia7 Greece6 Portugal5 Macedonia3 Europe Overall2688 Including registrations for online courses and webinar recordings available in the ITC

7. Country Top 5 – Course Enrollment CHINA (1142) UNITED STATES (861) INDIA (525) SOUTH AFRICA (556) CANADA (450)

8. Level of Completion UnstartedStartedCompletedPassed AMERICAS33%11%1%55% ASIA36%13%1%50% EUROPE39%11%1%49% MIDDLE EAST & AFRICA31%18%2%48% The following chart shows the level of completion of the courses in which employees enrolled during the Third Quarter of 2012. Completed: exam not passed yet Passed: exam successfully completed / certificate issued Started: course not finished yet Unstarted: courses assigned but still pending to start

9. Average of Courses taken in Q3 REGIONEmployees with activity in the campus during Q3 Registrations Q3 Average of courses per employee w/ activity in Q3 AMERICAS 759 2854 3.76 ASIA PACIFIC 866 3585 4.14 EUROPE 793 2688 3.94 MEA 321 1288 4.01 TOTAL 2739104153.80 Average of courses taken in Q3 by each employee with activity in the campus during the same period of time REGIONEmployees with an account in the campus Registrations Q3 Average of courses per employee w/ account in the campus AMERICAS 264428541.08 ASIA PACIFIC230535851.56 EUROPE258226881.04 MEA80912881.59 TOTAL 8340104151.25 Average of courses taken in Q3 by each employee with an account created in the campus

10. Penetration Rate REGIONEmployees with activity in the campus during Q3 HC as of August 2012 Penetration rate: Employees w/activity in Q3 / Total HC AMERICAS 759 4345 17.47% ASIA PACIFIC 866 3988 21.72% EUROPE 793 6235 12.72% MEA 321 1323 24.26% TOTAL 27391589117.24% Employees with activity in the campus during Q3 over Ipsos Headcount as of August 2012 REGIONEmployees with an account in the campus HC as of August 2012 Penetration rate II: Employees w/ account in the ITC / Total HC AMERICAS 2644 4345 60.85% ASIA PACIFIC2305398857.80% EUROPE2582623541.41% MEA809132361.15% TOTAL 83401589152.48% Employees with an account created in the campus over Ipsos Headcount as of August 2012

11. Client Campus activity During this period, several actions were taken to encourage the level of usage of the ITC campus by our clients: ─We facilitated the webinar “Fostering stronger client Relationships through the Ipsos Training Center” to our Client Representatives at Ipsos with the purpose of reviewing the basics on what the ITC is doing in relation to training initiatives for clients as well as to how the ITC might be offered. The sessions were developed in conjunction with Ged Parton. 34 people attended these sessions. ─NA implemented a new way of communication about the ITC with their client representatives at the Ipsos NA Intranet, under the Hot News section. ─Worldwide communication by country: the ITC continued with the campaign: A world of learning with Ipsos, launching Ecuador, Costa Rica, Dominican Republic, Peru, Venezuela, Japan, Vietnam, Algeria, Bahrain, Egypt, Iraq, Jordan, Lebanon, Morocco, Pakistan and Qatar. ─Project: Colgate University. The ITC’s been working with Marcia Keske to create a presentation for Colgate about Training at Ipsos –A meeting to present it was held in NY (virtually facilitated by the ITC). At the moment, Shirley Felix is discussing in depth with Colgate people about a possible partnership on this topic. ─Project: Zain Internship Training Program. Zain, Jordan, created their training program for internships based on the ITC offer. A graduation ceremony was held along with a Press Release.

12. Client Campus activity Total number of registrations for courses, during the period: 446 ─This number shows an increase from the previous quarter – Although the numbers increased significantly, they are still not good and September is showing a new drop down

13. Curricula InnoQuest - Selling The Innovation Offer InnoQuest - Maximizing Market Potential Mindclouds Shopper Spotlight Getting Familiar with The Censydiam Framework. Publicación en el Ipsos Today. Concept Writing Workshop (e-learning) Facilitation Tips Qualmobile QualSpace Forum QualSpace Focus - QualSpace Vision Ipsos Storytelling for Impact Using WAO!: Wallet Allocation Optimizer Introducing Viewscast Introducing WAO!: Wallet Allocation Optimizer 29 new e-courses made available in the Campus during the third Quarter: Managing a Quality Management System Managing Project Information Confidentiality Managing Project Specification Changes Managing Data Privacy (e-learning) Introduction to Global Processes Managing Interviewers Social Spaces 1 - Ipsos Template Social Spaces 2 - Toolkit Social Spaces 3 - Community Hierarchy and Structure Social Spaces 4 - Discussions Social Spaces 5 - Blogs Social Spaces 6 - Idea Exchanges Social Spaces 7 - Contests Social Spaces 8 - Quick Polls Global Etiquette (e-learning)

14. Next Quarter Challenges Next Quarter will face the following challenges: Get insight about the quality of ITC’s proposal to clients – Based on the results an action plan will be created. With this in mind the ITC along with Ged Parton will run an internal survey for our Client Representatives to understand: How much our employees know of the existence of the ITC for clients Relevance of courses and contents included therein Training needs mentioned by external clients or those our employees perceive as necessary Increase the Soft Skills offer Develop and implement a new functionality in the Platform, able to manage not only e-courses but also Training Programs (e-courses + case studies + board messages) Support the new Talent Management initiative (develop training materials) Create a new Welcome to the ITC video for the webpage Next Quarter will face the following challenges: Get insight about the quality of ITC’s proposal to clients – Based on the results an action plan will be created. With this in mind the ITC along with Ged Parton will run an internal survey for our Client Representatives to understand: How much our employees know of the existence of the ITC for clients Relevance of courses and contents included therein Training needs mentioned by external clients or those our employees perceive as necessary Increase the Soft Skills offer Develop and implement a new functionality in the Platform, able to manage not only e-courses but also Training Programs (e-courses + case studies + board messages) Support the new Talent Management initiative (develop training materials) Create a new Welcome to the ITC video for the webpage Some of the new courses / training materials to come: -Communication Skills -Communication Styles -Team Performance -Project Management e- courses -Product Quest e-courses -Effective people management -Insights and Ideation Workshop -Paper Data Collection (In field process) -Manual Data Collection (Field set up process) -Business Performance Management Process Some of the new courses / training materials to come: -Communication Skills -Communication Styles -Team Performance -Project Management e- courses -Product Quest e-courses -Effective people management -Insights and Ideation Workshop -Paper Data Collection (In field process) -Manual Data Collection (Field set up process) -Business Performance Management Process

15. © 2012 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos. THANKS!

16. For further information or questions please feel free to contact us 16 Natalia Kind Global L&D Coordinator Director, ITC Olazábal 1371, Bs As, Argentina Phone: +54 11 4706 6516 e-mail: natalia.kind@ipsos.com