Presentation on theme: "Special Issues in Training and Employee Development"— Presentation transcript:
1 Special Issues in Training and Employee Development Chapter 10
2 Training Issues Resulting from the External Environment Legal IssuesEmployee Injury During a Training ActivityManagers should ensure that:Employees are warned of potential dangers from incorrectly using equipmentSafety equipment is usedEmployees or Others Injured Outside a Training Session
3 Training Issues Resulting from the External Environment Legal IssuesBreach of Confidentiality or DefamationReproducing and Using Copyrighted Material in Training Classes without PermissionExcluding Women, Minorities, and Older Employees from Training Programs.ADEAEEOCCoca-Cola recently settled out of court a discrimination suit in which African American employees were excluded from programs needed to receive promotions.
4 Negligence in Training Even if a training consultant is used company is still liable for injuries to third parties.
5 Risk ManagementDocument…keep all notes to show that training is based in business needs.Releases…To release scoresTell trainees how scores will be used
6 Training Issues Resulting from the External Environment Legal IssuesNot Ensuring Equal Treatment of All Employees While in TrainingRequiring Employees to Attend Programs That Might Be OffensiveRevealing Discriminatory Information During a Training SessionNot Accommodating Trainees with DisabilitiesReasonable accommodation – refers to making training facilities readily accessible to and usable by individuals with disabilities.
7 Cross-Cultural Preparation What are the training needs? Expatriate – works in a country other than his country of origin.Host-country nationals – are employees with citizenship in the country where the company is located.Cross-cultural preparation – involves educating employees (expatriates) and their families who are to be sent to a foreign country.
8 Implications for Expatriates and Their Families: Cross-Cultural Training To be successful in overseas assignments, expatriates need to be:Competent in their area of expertiseAble to communicate verbally and nonverbally in the host countryFlexible, tolerant of ambiguity, and sensitive to cultural differencesMotivated to succeed, able to enjoy the challenge of working in other countries, and willing to learn about the host country’s culture, language, and customsSupported by their families
9 Three Phases of Assignments Predeparture PhaseOn-Site PhaseRepatriation Phase
10 Managing Work Force Diversity The goals of diversity training areEliminate stereotypes,Allow employees to contribute to organizational goals regardless of their race, age, physical condition, sexual orientation, gender, family status, religious orientation or cultural background
11 Managing Diversity Managing Diversity Through Adherence to Legislation Managing Diversity Through Diversity Training ProgramsDiversity TrainingAttitude Awareness and Change ProgramsBehavior-Based ProgramsCultural Immersion
12 School-to-Work Transition Metro techs School-to-Work transition programs – combine classroom experiences with work experiences to prepare high school graduates for employment.School-to-Work Opportunities Act
13 TJ Maxx. Marriott Welfare to Work Programs Pathway Training TJ Maxx..Marriott Welfare to Work Programs Pathway Training Life skills Childcare Budgeting