1. Georgia's Best Practice in Fight Against Corruption Otar Kakhidze 11.06.2012

2. International Rankings “Since 2003, Georgia has had unique success in fighting corruption in public services. [It] destroys the myth that corruption is cultural and gives hope to reformers everywhere who aspire to clean up their public services.” World Bank 2012

3. Global Corruption Barometer, 2010 – TI Only 3% of Users Paid Bribe 77% of Citizens Perceive Gov’s Actions Toward the Fighting Corruption as EFFECTIVE 78% of Citizens Think that Corruption Level DECREASED Significantly for the last 3 Years The Most EFFECTIVE Government in the Fight Against Corruption Transparency International, 2010

4. Life in Transition Survey, EBRD 2010 2nd Place in Customer Service Efficiency 92% of Citizens are Satisfied with the Procedures of Official Documents Issuance 2006 2008 2009 2010 Corruption Perception among Citizens is the Lowest – 4% Only 2% of Citizens Experienced Bribery +33% 78% OF CITIZENS AGREE THAT CORRUPTION HAS FALLEN IN THE LAST 4 YEARS, WHICH IS THE HIGHEST IN ALL THE SURVEYED COUNTRIES Life in Transition Survey, EBRD 2010

5. IFC Business Perception Survey 2012

7. Survey on Customs Clearance Procedures, IFC 2012

8. World Bank “Doing business 2012” 16 th place in Doing Business 2012 17 th place in Doing Business 2011

9. World Bank “Doing business 2012” Registering property 1 Procedure 2 Days 0.1% of property value 1 st Place

10. 5 40 “Doing business 2012”: Registering property DenmarkGermany Netherland s Number of Procedures 1 4 5 Number of Days 2 16 7

11. World Bank “Doing business 2012” Dealing with Construction permits 9 Procedure 74 Days 20.2% of income 4 th Place

12. 9 97 “Doing business 2012”: Construction permits LithuaniaGermany Netherland s Number of Procedures 9 15 Number of Days 74 142 176

13. World Bank “Doing business 2012” Starting business 2 Procedure 2 Days 4.3% of income 7 th Place

14. 9 15 “Doing business 2012”: Starting business JapanGermany Netherland s Number of Procedures 2 8 6 Number of Days 2 23 8 #1 REFORMER FOR THE LAST 5 YEARS WORLD BANK, 2010

15. Ask Your Government! 6 Question Campaign, Law and Democracy Center, Canada Accessibility of budget information Georgia: 2 nd place out of 80 states

16. Implementation of GRECO Recommendations 16 Amendments to the Criminal Code, September 2011 Legislative initiave on party financing, December 2011 Involvment of NGOs in drafting

17. HOW DID GEORGIA ACHIEVE IT?

18. 18 Prosecution of Corrupt Cases HR Policy Amending Legislation Anti Corruption Strategy Service Delivery Process E-Governance 2003 2011

19. Public Service Hall National Bureau Enforcem ent National Archive of Georgia Notary Chamber of Georgia Civil Registry Agency National Agency of Public Registry 12 more PSHs by the end of 2013

20. One-stop-shop Principle VS. Everything in One Space New Concept of Service Delivery Quick, Simplified and Customer- oriented Services More than 250 Services in one space Combination of different services into one space Open, Transparent, Constant communication with customers…

21. Public Service in the Rural Areas Village Development Centres

22. Training Personnel Database Appointment Promotion HR Policy Tests 22 Personnel Optimization Since 2005 Personnel Selection on the basis of Competitions New System of Tests & Trainings New System of Motivation (monetary, non-monetary)

23. 23 Salary Raise HR Policy 400 – 500 $ 15 – 60 $ 2000 2004 2006 2010 Improved Working Conditions Transparent Recruitment & Assessment System Career Map Financial Disclosure

24. Permits Licenses 300 600 50 86 24 Liberalization of Economy Construction Permit 7th Place

25. Establishment of Dispute Resolution Board Transparent & Competitive Procurement Process Appr. 33 654 tenders announced As a result 202 100 670 mln GEL (13.8 %) saved E-State Procurement System 25

26. 26 E-Auction

27. New Tax Code Tax Ombudsman Automated risk- management system Mediation Process Customs Clearance Zone Alternative Audit District tax officer Personal tax Agent Successful Tax Reform Tax Reform

28. 28 Electronic Program for Budgeting/State Treasury Electronic System MINISTRY OF INTERNAL AFFAIRS OTHER INSTITUTIONS MINISTRY OF JUSTICE MINISTRY OF EDUCATION AND SCIENCE ADMINISTRATION OF THE PRESIDENT ფინანსთა სამინისტო Automated stages of budget planning E-based exchange of information

29. 29 Online Asset Declaration Financial Disclosure WWW.DECLARATION.GE 29

30. Integrated Criminal Case Management System (ICCMS)

31. Breakthrough Possibilities for Citizen Engagement: Pro-active Disclosure www.data.gov.ge www.data.gov.ge Citizens’ ideas/discussions- www.ichange.ge www.ichange.ge Citizen’s Engagement in the Legislative Process www.matsne.gov.ge E-petitions – www.petition.gov.ge www.petition.gov.ge

32. Thank You 32