2 Hotel Introduction Different sources to help book hotels Different hotel booking engines on website.
3 Hotel Categories Garden View Mountain View City View Partial Ocean View Ocean View- Be Careful! Ocean Front Beach Front
4 Hotel Ratings Deluxe or Luxury: 4 or 5 star hotel similar to a Ritz Carlton or Hyatt Regency First Class: 3 Star hotel similar to a Holiday Inn Tourist or Budget: 1 or 2 star hotel similar to a Ramada or Super 8 Types of Hotels Airport Downtown/Convention Motels Resort Hotels Condos Bed and Breakfast Hostel-Europe General Hotel Information
5 Hotel Rates Factors to affect rates Property location Room Location Room size Number of people in room-extra fees possible Efficiency/studio/suites Meals Availability Season-high vs low Day of week- weekend vs mid-week Length of stay
8 Booking Hotels Use our IATAN/IATA/CLIA/ARC #33530556 You book you get 50% of commission Hotels booked individually typically not pre-paid Most hotel reservations require a credit card guarantee..some 1 night deposit Room description/views can be “creative” Maximum # of guests may apply/additional rates.
9 Client Information Needed Name for the reservation Number of guests and ages Location of hotel Check-in/check-out dates Number of nights Type of room Bedding View Smoking/non-smoking Special requests Applicable discounts/coupons or negotiated rates Government rates are usually non-commissionable Frequent stay number Credit card to guarantee reservation
10 Documenting the Reservation Reservationist’s name-Phone Print copy- email Date and time of reservation Name of hotel, address, phone # Dates of check-in/check-out Type of room Rate plus taxes Note any rate changes during the stay Guarantee for late arrival or one night deposit Confirmation # Cancellation Policy Send in a Booking Form
11 Resources Script Park/Fly Hotel Packages May need to call the hotel directly for these rates International Holidays: www.internationalholidays.com username: 33530556 password: kprice or call them at 1- 800-245-1573 www.internationalholidays.com Hotel Directory: phone numbers Agent Net: www.agentnet.com contact the Pulaski office for username & password.www.agentnet.com Website for preferred suppliers.