1. Statutory Rights As a consumer you have Resource – 2E – Your Statutory Rights (KS3) Slide 1 of 3 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum

2. Your Statutory Rights Be free from anything major wrong with them Do what they are supposed to do Be as they are described A box of chocolates A CD A pair of trousers from a catalogue? Resource – 2E – Your Statutory Rights (KS3) Slide 2 of 3 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum What would your expectations be if you were buying: Goods you buy should

3. Your Statutory Rights When paying for a service you have statutory rights The work must be carried out With reasonable care and skill Within a reasonable time At a reasonable cost went to the hairdresser to have your hair cut ordered a home - delivery pizza travelled by taxi Resource – 2E – Your Statutory Rights (KS3) Slide 3 of 3 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum Last updated: 09/03/04 What would your expectations be if you