1. Copyright Notice Copyright Christopher G. Phillips, 2001. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

2. Finding Common Ground for IT Strategies EDUCAUSE Mid-Atlantic Conference December 3, 2001

3. Just Like Every Other University Except… Six Professional Schools Medicine $200+ Million of Medical Research/Year Telemedicine Program Delivering Medical Services to Under-served Areas of the State Shock Trauma Center w/Wireless Interactive Video Contact w/Paramedics Physicians Practice Plan Participates in a Campus Self-Insurance Plan That May Grow Statewide

4. Just Like Every Other University Except… University Hospital As a Public Corporation Has Purchased Three Other Hospitals VA Hospital Adjacent to University Hospital

5. Just Like Every Other University Except… Nursing Founded By Student of Florence Nightengale Operates Neighborhood Nursing Centers Operates AHECS Around the State Offers BS/RN Completely on Line Operates Two Governor’s “Wellmobiles” Simulation Labs Designed From the Footprint of the Shock Trauma Center Ranked Nationally As “Top Ten” Nursing School

6. Just Like Every Other University Except… Dental School World’s First Dental School National Dental Museum LAW Three Programs Ranked in Top 10 Nationally Owns and Operates Westminster Hall w/Pipe Organ Recitals Maintains Edgar Allen Poe’s Gravesite

7. Just Like Every Other University Except… Six Professional Schools Pharmacy Social Work Interdisciplinary Graduate School Seven Presidents!

8. I/T ORGANIZATION TRANSITIONS New Leaders No IT Plan Different Reporting Lines Incompatible Technologies ERP Vision

9. CIO LEADERSHIP MODEL

10. DEITY

11. FREE FORM

12. UNITED NATIONS MODEL Assoc Deans Assoc VPs Tech Leaders Consultants Business Leaders Veterans Newcomers

13. LET’S GET GOING! LET’S HAVE A PLAN!

14. ESTABLISH IT GOVERNANCE SUPPORT PRESIDENT VICE PRESIDENTS DEANS

15. ROADSHOW!

16. COMMITTEE CHARGE DEVELOP IT STRATEGIC PLAN ASSESS INTERNAL CAPABILITIES/RESOURCES SELECT EXTERNAL RESOURCES APPROVE IT TACTICAL PLAN ESTABLISH/MONITOR SUCCESS INDICATORS

17. HELP! WE NEED A TECHNOLOGY CONSULTANT!

18. ASSISTANCE FROM THE “INSIDE AND “OUTSIDE”

19. WILLING COMMUNICATION

20. SCHOOL OF MEDICINE

21. COMMON TERMS Administrative Computing Infrastructure Platforms’ Systems Communications

22. LET GO OF: “What If’s” and “We Don’t Have Resources”

23. UNCERTAINTY, FLEXIBILITY, AND ACCOUNTABILITY PLAN A B C

24. IBM MODEL OF IT ALIGNMENT ALIGNING IT & BUSINESS STRATEGIES

25. Business Strategy IT Strategy IT Organization IT Infrastructure ALIGNING IT AND BUSINESS STRATEGY

26. BUSINESS STRATEGIES SCOPE DISTINCTIVE COMPETENCIES ALLIANCES

27. IT STRATEGY IT SCOPE IT SYSTEMATIC COMPETENCIES ALLIANCEES ARCHITECTURE PROCESSES SKILLS

28. IT ORGANIZATIONAL STRUCTURE CENTRALIZED VS. DECENTRALIZED ONE CIO VS. SEVERAL STAFFING AND EXPERTISE

29. BEST PRACTICES VS. “AS IS”

30. WOULD YOU RATHER BE SMART OR LUCKY?

31. MANDATES REQUIREMENT FOR I/T STRATEGIC PLAN MINIMUM STANDARDS

32. OTHER SERENDIPITOUS THINGS!

33. TACTICAL PLANS SUBCOMMITTEES JOINT CHAIRS MEASURABLE OUTCOMES ROADSHOWS (FOREVER)

34. SUMMARY SHARED VISION COMMON GOALS COMMON LANGUAGE FREQUENT COMMUNICATION ACTION ACCOUNTABILITY/FLEXIBILITY MEASURABILITY “SKY’S THE LIMIT”

35. SEE THE ACTUAL PLANS!!! http://admincomp.umaryland.edu/admincomp And Follow Link For: “Strategic Documents”