1. Company Profile

2. Mission
To serve the exim community by facilitating a wide-range of service needs to enable them to make their enterprises globally competitive and profitable.

3. Vision
To become a leading, techno-savvy, professional corporate organisation with unique thrust towards well-being of all stake holders and become a benchmark organisation for customer service, employee contribution, value based practices and social consciousness

4. Established in 1925
The intent was to provide services to exporters
Dedication, hard work, honesty & customer satisfaction remained the guiding principles
From a modest beginning, the current level of services extend to a wide range of industries spanning engineering goods, machinery, ceramics, food articles, chemicals, sports goods and many more.

5. Our Commitment:
To provide a wide range of services to enhance the customer satisfaction by offering comprehensive service profile ranging from up-to-date shipping information, pre & post shipment services and transport assistance.
Our Goal:
To emerge as Numero Uno service organisation with technology driven highest level of quality services

6. Service Profile
Custom Broking: Clearing of Import and Export Shipments: FCL / LCL / Break Bulk / AIR (IATA Cargo Agents)
International Freight Forwarding
Door to Door Logistics / Transportation (With self owned fleet of trucks and trailers)
Warehousing

7. Service Profile – Ancillary Activities
Logging of Export Entries in DEEC Book / DEPB License Verification / DFRC Verification
Refund of Central Excise and Proof of Exports
Fumigation of Export Consignments and Phytosanitary Certificates
Assisting SGS Inspection and CRF Reports
Certificate of Origin from Chamber of Commerce
Documents Legalisation from the Consulates in Mumbai
Export Incentive Claims: DEPB / Drawback
Octroi -Exemption Facility and Refund Claims
All other Services related to Shipping and Exports

8. Our Strengths Intra Office Technology and System driven procedures
Human Resources with expertise & experience
Excellent Track record
Ethical practices
Networking with all major shipping companies and Airlines
Excellent rapport with government agencies
Youthful leadership
Sound financial status
High credibility with customers

9. Technology as driving force
We use the most advanced technology – Both Hardware & Software so as to provide quality, on-line services at efficient rates.

10. Technology: Some instances
Track-n-Trace, stage wise shipment status on / SMS / IVRS
Tracking till destination point*
* Wherever available

11. Technology: Convenience
Phone Tracking – One Number – One Solution. Track all your shipments over the phone, anytime..
Tracking on SMS

12. Our Website – Your Information Gateway
Track your shipments online
Infomine - Stay Abreast with the latest information on: VDSPL Industry News Circulars & Notifications
Flash News – The Hottest News

13. Dedicated Customer Service Cell
Trained staff to handle all customer queries under the direct supervision of the Top Management.
Toll Free No. to access the Customer Service Department – (India)

14. Our Network
You can avail our services at Mumbai, JNPT, NSICT, Kandla, Baroda, Ahmedabad, Rajkot, Gandhidham, Mundra, Jamnagar, Indore, Nasik, Pune, Pipavav, Ludhiana Jalandhar, Delhi, Dadri, Chennai*, Tuticorin*, Cochin*, and Kolkatta*
* Affiliations

15. Certificate Credentials
We are awarded the prestigious ISO 9001:2000 Certification: A Hallmark of Quality Services all the time.

16. Awards & Recognitions
Our Vadodara office was awarded the Certificate of Excellence in Exports, by the Container Corporation of India Ltd. (CONCOR), a Govt. Of India Undertaking - Ministry of Railways, for 5 consecutive years ( ).

17. Members IATA FFFAI – Federation of Freight Forwarders in India
FIATA – International Federation of Freight Forwarders Association
BCHAA – Bombay Custom House Agents Association
AMTOI – Association of Multimodal Operators of India
World Cargo Alliance