1. 2015 ANNUAL USER SURVEY Nick Rabbets Managing Director – TRICS Consortium Limited

2. PRESENTATION AREAS 1. Survey Format 2. General Results 3. Expected Outcomes 4. How Users Can Help 5. Next Years Survey

3. METHOD OF SURVEY  User Feedback sought since TRICS began  Past 2 or 3 years been undertaken by Survey Monkey  Better Response Rate  Easier to Analyse the Results

4. THIS YEARS RESULTS  126 Completed Surveys  Highest Ever Number of User Comments  Areas of Interest have started to change

5. OPINION OF TRICS 86% 72%

6. AREAS THAT ARE GOOD, BUT COULD BE IMPROVED 62% 68%

7. SUGGESTED IMPROVEMENTS  120 suggestions made this year  Simplistic User Manual  24 hour counts or ATC data for some Land Uses  Filtering by Census Data Fields  Filtering by PTAL Score (Greater London Only)  The ability to give a reason for multiple deselection of sites

8. SUGGESTED RESEARCH  Investigation into Internalisation of Trips for Large Sites  How has Sunday Trading, Internet Shopping and Click and Collect Changed Shopping Habits?  Do Travel Plans Change Travel Behaviour?  Before and After Studies

9. Score 12345678910 Greater London33.33%8.33%4.76%2.38%10.71%3.57% 2.38% 28.57% 287429332224 South East10.59%4.71%8.24%3.53%9.41% 5.88%8.24%5.88%34.12% 94738857529 South West8.54%3.66%8.54%3.66%13.41%9.76%8.54% 6.10%29.27% 737311877524 East Anglia6.33%1.27%13.92%5.06%20.25%6.33%12.66%6.33%7.59%20.25% 51114165105616 East Midlands4.88%1.22%6.10%2.44%24.39%14.63%9.76%7.32% 21.95% 4152201286618 West Midlands2.56% 5.13%3.85%23.08%14.10%7.69%12.82%8.97%19.23% 22431811610715 Yorkshire & N Lincs3.61%1.20%8.43%2.41%18.07%7.23%9.64%12.05% 25.30% 3172156810 21 North West3.66% 7.32%1.22%17.07%4.88%9.76%12.20%8.54%31.71% 3361144810726 North3.70% 7.41%2.47%19.75%4.94%7.41%12.35%11.11%27.16% 3362164610922 Wales19.23%7.69%11.54%8.97%19.23%6.41%5.13%8.97%1.28%11.54% 15697 54719 Scotland26.25%7.50%8.75%7.50%12.50%8.75%7.50%2.50%3.75%15.00% 2167610762312 Greater Dublin60.76%11.39%6.33%1.27%5.06% 1.27% 0.00%7.59% 48951441106 Connaught62.82%10.26%6.41%0.00%7.69%1.28%2.56%1.28% 6.41% 49850612115 Munster62.82%10.26%6.41%1.28%6.41%1.28%2.56%1.28% 6.41% 49851512115 Leinster61.25%11.25%7.50%0.00%7.50%2.50%1.25% 6.25% 49960621115 Ulster (Republic of Ireland) 64.56%11.39%5.06%0.00%6.33%2.53%1.27% 6.33% 51940521115 Ulster (Northern Ireland)60.26%11.54%6.41%0.00%7.69%2.56%0.00%2.56%1.28%7.69% 47950620216 REGIONS OF INTEREST RankRegionFactored Score 1North West42.8 2Yorkshire & N Lincs42.5 3South East41.3 4North41.1 5East Midlands39.5 6South West39.5 7West Midlands38.1 8East Anglia35.9 9Greater London30.7 10Scotland27.5 11Wales27.1 12Ulster (Northern Ireland)15.2 13Greater Dublin14.9 14Leinster14.7 15Connaught14.4 16Munster14.3 17Ulster (Republic of Ireland)14.1 110 Importance 17 Regions ***

10. SURVEY AREAS **

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14. SUGGESTED LAND USE CATEGORIES  Trade Counters (Screwfix, Euro Car Parts etc.)  Large Residential Settlements (assume this means the new sustainable type of developments)  Large Urban Extensions  Serviced Apartments  Retirement Complexes

15. OUTCOMES  TRICS works with Users to Constantly Develop the System.  System Development Proposals are Assessed and Scored prior to choosing the ones to be implemented in this years Programme.  Research Projects are discussed and successful ones taken forward with other organisations to ensure joint working.  Data Collection – Regional Spread and Land-Uses – taken into account when Ian undertakes the next Data Collection Report.

16. HOW USERS DEVELOP TRICS  DON’T WAIT FOR ANNUAL SURVEY!  Email – probably the easiest for development suggestions  Telephone – Best for immediate problems and bugs  Social Media – Linked-IN (TRICS Group) Twitter (@trics89) Facebook ??  UGM Open Forum  Working Groups

17. NEXT YEARS TRICS SURVEY  Expect to receive an email March/April 2016!  Similar Successful “Survey Monkey” format  Contact the TRICS Team if you need to inform us of changes to email address  Considering additional questions:  Off Line Usage – How many use the downloadable version?  Feature Removal – Are there any features that should be removed?  Site Survey Recommendations – Do you know of any specific sites that should be on TRICS?

18. URGENT NOTICE  Did you know you can get your sites onto the Database?  Contact the TRICS Team with initial site details and contact names and telephone numbers to include it within the annual survey programme (subject to Land-Use being required).  Site Occupier receives a full copy of the survey and it does not cost them anything.  Survey is included within the database, giving it extra weight when used as part of a future Planning Application.  If you get written Permission for TRICS to undertake a Survey even better.