1. Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania: The Road to Common Measures Presented By: Kathy Moore Supervisor: Labor Exchange Coordination Services Bureau of Workforce Development Partnership

2. Pennsylvania Department of Labor & Industry PA Common Measures Experience Why Common Measures? Fits PA’s vision of integration of workforce development Provides a “Baseline” for all employment and training programs Integral part of workforce program reform Applying similar standards to all workforce development programs 2

3. Pennsylvania Department of Labor & Industry PA Common Measures Experience  Early implementation allowed for a lot of DOL focus and PA’s ability to influence federal policy  Promoted integration among partners by “speaking the same language”  Single Entrance, Single Exit is the key concept for common measures and service integration Benefits of Common Measures 3

4. Pennsylvania Department of Labor & Industry PA Common Measures Experience Additional Benefits Used to develop Pennsylvania’s “Quantitative Measures” Common measures methods applied to 28 workforce programs in Pennsylvania Includes programs that are not under DOL/ETA governance 4

5. Pennsylvania Department of Labor & Industry PA Common Measures Experience Additional Benefits (cont’d) Pennsylvania’s Performance Management Plan Focused Participant Training Benefits PA CareerLink 101 Commonwealth Workforce Development System 5

6. Pennsylvania Department of Labor & Industry PA Common Measures Experience Pennsylvania Time Line December 2003: TEGL 15-03 is issued December 2003: PA waiver request submitted to USDOL September 2004: PA waiver request submitted to Veterans’ Employment and Training Administration January 2005: Waiver request for WIA performance measures approved 6

7. Pennsylvania Department of Labor & Industry PA Common Measures Experience June 2005: First common measures training sessions July 2005: Implementation of common measures October 2006–January 2007: 7 training sessions conducted across state with 800 attendees December 2006: Added Self-Service December 2006: Started Workforce Investment Streamlined Performance Reporting (WISPR) System Pennsylvania Time Line (cont’d) 7

8. Pennsylvania Department of Labor & Industry PA Common Measures Experience PA Experience PA assembled a team that brought together the knowledge needed from: Program Staff Bureau of Workforce Development Partnership (BWDP) Statisticians Center for Workforce Information and Analysis (CWIA) Information Technology Bureau of Business Application Development (BBAD) 8

9. Pennsylvania Department of Labor & Industry PA Common Measures Experience The team met weekly to discuss policy issues, reporting issues, and system development Some areas required clarification from DOL/ETA PA Experience (cont’d) 9

10. Pennsylvania Department of Labor & Industry PA Common Measures Experience Once the bulk of the issues were resolved, it was time to see what changes would be needed to accommodate common measures within the Pennsylvania CareerLink Operating System. PA Experience (cont’d) 10

11. Pennsylvania Department of Labor & Industry PA Common Measures Experience PA Experience (cont’d) Pennsylvania has always had all Workforce Development Programs in the PA CareerLink Operating System Now the challenge was to tie them together Changes were necessary for integrating the delivery of service and for composite reporting This allowed us to identify the “common start” and “common exit” for common measures 11

12. Pennsylvania Department of Labor & Industry PA Common Measures Experience System Process “At-Time-of-Participation” data elements were identified and added to the system These elements are now collected when the first “Value Added Service” is added for each program 12

13. Pennsylvania Department of Labor & Industry PA Common Measures Experience System Process EE01 for WP Participations TE01 for TAA Participations WE01 for WIA Participations SE01 for Self- Service Participations Counted as a separate program to track performance 13

14. Pennsylvania Department of Labor & Industry PA Common Measures Experience System Process When the first Value Added Service is added for each program, the system presents and collects the “At-Time-of-Participation” data With each new Participation created, the system tracks: –the service that triggers the participation –the participation start date –the projected “Anticipated Exit” from the program 14

15. Pennsylvania Department of Labor & Industry PA Common Measures Experience PA Experience “Program” participation information is displayed to the staff for each participant. Staff can always view a participant’s common measures program activity 15

16. Pennsylvania Department of Labor & Industry PA Common Measures Experience PA Experience All “common measures” activity including the “Anticipated Exit” is centralized on the Common Measures Program Activity Log 16

17. Pennsylvania Department of Labor & Industry PA Common Measures Experience Common Measures Program Activity Log CMPA Log: Identifies “Participants & Exiters” for each report Ties participants together by creating a “Program Cycle” based on service activity Participants fall within a “Reporting Cycle” in order to determine common participation start and exit dates 17

18. Pennsylvania Department of Labor & Industry PA Common Measures Experience CMPA Log: Identifies “Participants & Exiters” for each report Ties participants together by creating a “Program Cycle” based on service activity Participants fall within a “Reporting Cycle” in order to determine common participation start and exit dates 18 Common Measures Program Activity Log

19. Pennsylvania Department of Labor & Industry PA Common Measures Experience CMPA Log: Identifies “Participants & Exiters” for each report Ties participants together by creating a “Program Cycle” based on service activity Participants fall within a “Reporting Cycle” in order to determine common participation start and exit dates 19 Common Measures Program Activity Log

20. Pennsylvania Department of Labor & Industry PA Common Measures Experience CMPA Log: Identifies “Participants & Exiters” for each report Ties participants together by creating a “Program cycle” based on service activity Participants fall within a “Reporting Cycle” in order to determine common participation start and exit dates 20 Common Measures Program Activity Log

21. Pennsylvania Department of Labor & Industry PA Common Measures Experience WISPR extract Interface with Wage Records Build the report Submit to USDOL Reporting 21

22. Pennsylvania Department of Labor & Industry PA Common Measures Experience July to September 2005 –Labor Exchange and WIA integrated October to December 2005 –Trade Adjustment Assistance added –All programs integrated January to March 2006 –WRIS October to December 2006 –First WISPR January to March 2007 –Added self-service Steps to Current Reporting 22

23. Pennsylvania Department of Labor & Industry PA Common Measures Experience PA Experience While most of the “construction” has been completed, we are still making changes to help staff provide a more integrated approach to helping our customers 23

24. Pennsylvania Department of Labor & Industry PA Common Measures Experience Unemployment Compensation Integration Integration is occurring at program level Both Workforce Development and UC have new systems in development 24

25. Pennsylvania Department of Labor & Industry PA Common Measures Experience  Finalization of common measures Workforce Investment Information Notice (WIIN)  Common measures training Q&A  Development of State youth certificate policy  CWDS and further integration Next Steps 25

26. Pennsylvania Department of Labor & Industry PA Common Measures Experience Contact Information Program Management Section Chief Cindy Gnechcgnech@state.pa.us(717) 787-0304 Program Information-WIA Kevin Lyter:klyter@state.pa.us(717) 783-4888 Lisa Vicente:evicente@state.pa.us(717) 783-0127 Mike Fuller:mifuller@state.pa.us(717) 783-6874 Program Information-Labor Exchange Kathy Moore:kathymoore@state.pa.us(717) 787-9886 Stephen Rzonca:srzonca@state.pa.us(717) 787-6352 Technical Information Dan Villanova:dvillanova@state.pa.us(724) 339-5028 Michelle Fraker:mfraker@state.pa.us(717) 763-3237 26