1. The Sherwin-Williams Company The Sherwin-Williams Co. n Indiana University POOPS Session n September 6, 2001 n Bill Rafie, District Manager n Kevin Ryan, Human Resources Manager n Jen Stout, Area Recruiter

2. The Sherwin-Williams Company n Circa 1866 n Fortune 500 Company Net Sales = $ _$5.2Billion___ Net Income = $ __$304Million Net Sales = $ _$5.2Billion___ Net Income = $ __$304Million

3. The Sherwin-Williams Company n Vertically Integrated Consumer Group Stores Group Automotive Division SHERWIN-WILLIAMS COMPANY

4. The Sherwin-Williams Company n Consumer Group Comprised of 3 Functions A. Manufacturing B. Logistics C. Marketing/Sales 1. Private Label Brands 2. Specialty Products A. Manufacturing B. Logistics C. Marketing/Sales 1. Private Label Brands 2. Specialty Products

5. The Sherwin-Williams Company n Automotive Division Develops, Manufactures & Markets motor vehicle finish and refinish products. Marketed through: Sherwin-Williams Automotive Branches Independent Jobbers/Distributors Develops, Manufactures & Markets motor vehicle finish and refinish products. Marketed through: Sherwin-Williams Automotive Branches Independent Jobbers/Distributors

6. The Sherwin-Williams Company n Stores Group United States, Canada, Puerto Rico & Mexico Over 2,400 Company Owned Stores Decentralized -- 4 Divisions Eastern Southeastern Midwestern Southwestern United States, Canada, Puerto Rico & Mexico Over 2,400 Company Owned Stores Decentralized -- 4 Divisions Eastern Southeastern Midwestern Southwestern

7. The Sherwin-Williams Company n Our Markets DIY Commercial 20% 80%

8. The Sherwin-Williams Company WHOLESALE MARKET n ARCHITECTURAL COATINGS n PRODUCT FINISHES n INDUSTRIAL MAINTENANCE

9. The Sherwin-Williams Company ARCHITECTURAL COATINGS n NEW CONSTRUCTION n RENOVATIONS n MAINTENANCE

10. The Sherwin-Williams Company ARCHITECTURAL COATINGS n HOMES n COMMERCIAL BUILDINGS –APARTMENTS –HOTELS –OFFICE PLAZAS

11. The Sherwin-Williams Company PRODUCT FINISHES MARKET n ORIGINAL EQUIPMENT MANUFACTURERS –WOOD –PLASTIC –METAL

12. The Sherwin-Williams Company PRODUCT FINISHES MARKET n CABINETS AND WOODWORKING n CONTAINERS n MACHINE TOOLS n BUSINESS MACHINES

13. The Sherwin-Williams Company INDUSTRIAL MAINTENANCE MARKET n COATINGS NEEDED TO STAND UP TO CHEMICAL SUBSTANCES, CORROSION, AND HARSH ENVIRONMENTS

14. The Sherwin-Williams Company INDUSTRIAL MAINTENANCE MARKET n FACTORIES AND WAREHOUSES n RAILROADS n BRIDGES n TEXTILE MILLS n FOOD PROCESSING

15. The Sherwin-Williams Company INDUSTRIAL MAINTENANCE MARKET n PETROCHEMICAL PLANTS n PULP AND PAPER n WASTE WATER TREATMENT PLANTS n PUBLIC WORKS n STRUCTURAL STEEL FABRICATORS

16. The Sherwin-Williams Company n Career Path SUMMER INTERN MANAGEMENT TRAINEE/ASSISTANT MANAGER STORE MANAGERSALES REP COMMERCIAL BRANCH MANAGER CITY MANAGER SALES MANAGER DISTRICT MANAGER METRO DISTRICT MANAGER VP SALES PRESIDENT & GENERAL MGR

17. The Sherwin-Williams Company Sherwin-Williams University n Focus on your individual professional development... 3 PHASES OF MANAGEMENT TRAINING PHASE ONE -- “Training Store” Assignment 6 weeks Training Manager: -- Mentor Learning Assignments Self-Paced, structured course modules PHASE ONE -- “Training Store” Assignment 6 weeks Training Manager: -- Mentor Learning Assignments Self-Paced, structured course modules

18. The Sherwin-Williams Company Sherwin-Williams University n Professional Development Management Training PHASE TWO -- Classroom Training Five Days: Division Headquarters Division President/General Manager and Division Staff COURSE CONTENT: Sales Development (Commercial & D.I.Y.) Product Knowledge Financial Management Operations Management Staff Management PHASE TWO -- Classroom Training Five Days: Division Headquarters Division President/General Manager and Division Staff COURSE CONTENT: Sales Development (Commercial & D.I.Y.) Product Knowledge Financial Management Operations Management Staff Management

19. The Sherwin-Williams Company Sherwin-Williams University n Professional Development Management Training PHASE THREE -- Assistant Manager Assignment EMPLOYEE CERTIFICATION EMPLOYEE CERTIFICATION

20. The Sherwin-Williams Company Sherwin-Williams University n On-Going Professional Development Store Manager Training Sales Representative Training Specific Seminars: Product Knowledge Management Selling Skills Store Manager Training Sales Representative Training Specific Seminars: Product Knowledge Management Selling Skills

21. The Sherwin-Williams Company Sherwin-Williams University n Assistant Manager Responsibilities Marketing: DIY/Commercial Financial/Credit Management Operations Management Customer Service Merchandising Staff Management Marketing: DIY/Commercial Financial/Credit Management Operations Management Customer Service Merchandising Staff Management

22. The Sherwin-Williams Company n Manage Your Career Promotions based on: Merit Demonstrated Performance Desire Achievement Promotions based on: Merit Demonstrated Performance Desire Achievement

23. The Sherwin-Williams Company n Opportunity Over 90% promoted from within Jobs Hotline -- Computerized Job Posting System Over 90% promoted from within Jobs Hotline -- Computerized Job Posting System

24. The Sherwin-Williams Company n Store Manager Business Generalist Entrepreneur Strategist Leader Sales Professional Marketer Coach Analyst Trouble Shooter Problem Solver Opportunity to manage a “Six Figure” Business

25. The Sherwin-Williams Company n Benefits Standard Benefits: Group Life Insurance (non-contributory) Health Care -- includes Dental Short/Long-Term Disability Paid Vacations/Holidays Distinguishing Benefits: Stock Purchase Plan & 401(k) Savings (3 stock splits in last 13 years) Pension )non-contributory) Incentives/Recognition Programs Tuition Reimbursement Standard Benefits: Group Life Insurance (non-contributory) Health Care -- includes Dental Short/Long-Term Disability Paid Vacations/Holidays Distinguishing Benefits: Stock Purchase Plan & 401(k) Savings (3 stock splits in last 13 years) Pension )non-contributory) Incentives/Recognition Programs Tuition Reimbursement

26. The Sherwin-Williams Company TO CONTACT US n WWW.SHERWIN-WILLIAMS.COM n T.KEVIN.RYAN@SHERWIN.COM n JENNIFER.I.STOUT@SHERWIN.COM n 317 594 0083