1. Glasgow University Staff Survey 2012 MVLS College Presentation Ian Black, HR Director University of Glasgow

2. Purpose of GU 2012 Staff Survey 1. To measure: – Staff Involvement – Staff Commitment – Staff Wellbeing 2. To determine: – Actions for building on favourable findings – Actions for addressing weaknesses 3. Where possible, to compare with 2009 survey findings – To look for continuous improvement Restructure has limited 2009  2012 comparison Date tbiGU 2012 staff survey - MVLS College2

3. GU Response Rates by College/US Population as at March 2012 – Base: 5,144; reduced from 6,056 to exclude: invigilators; adult education lecturers; tutors etc – Response: 1,780 (33%) Date tbiGU 2012 staff survey - MVLS College3 CollegeResponsePopulationResp. Rate 01.Arts14736940% 02.MVLS508173929% 03.Science & Eng23183528% 04.Soc Sc19653237% 05.University Services643196633% 99.Not Disclosed55-- University Total1780544133%

4. GU Response Rates by Gender & Job Family CategoryResponsePopulationResp. Rate Male694250228% Female966293933% Not Disclosed120-- University Total1780544133% 1. R&T628211630% 2. MPA740157447% 3. Tech12552924% 4. Ops18194819% 5. Clinical3027411% 99.Not Disclosed55-- University Total1780544133% Date tbiGU 2012 staff survey - MVLS College4

5. MVLS – Response by School etc. Date tbiGU 2012 staff survey - MVLS College5 SchoolSample nPopulation N% response RI Biodiv Animal Comp 297539 RI Cancer Sciences 2414217 RI VC & Medical Sc 4017024 RI Health & Wellbeing 4316426 RI III 5527820 RI Mol Cell & Syst Biol 2110221 RI Neuro & Psych 289629 Sch Life Sciences 249226 Sch Medicine 7933823 Sch Vet Med 3617720 MVLS College Admin 2610525 Not Disclosed 103

6. College Response by Gender & Job Family Date tbiGU 2012 staff survey - MVLS College6 MVLS CollegeResponsePopulationResp. Rate Male18870327% Female302103629% Not Disclosed18-- MVLS Total508173929% R&T25380531% MPA15131748% Tech5728620% Ops558- Clinical29273- Not Disclosed13-- MVLS Total508173929%

7. 10 question items used as GU KPIs Date tbiGU 2012 staff survey - MVLS College7 KPI Question ItemMeasure (%) KPI 1: Understanding of team aimsVG + Good + Satis KPI 2: Understanding of performance expectationsVG + Good + Satis KPI 3: How often praised for a job well doneAt least 6 monthly KPI 4: How often do you discuss with manager how to improve working practices At least annually KPI 5: How often given performance feedbackat least annually KPI 6: How good are communications within your work teamEx + Good + Satis KPI 7: how good are communications with other teams in School/RI/SEx + Good + Satis KPI 8: How well are GU-wide changes communicated?Ex + Good + Satis KPI 9: I enjoy working in the UniversityStr Agree + Agree KPI 10: I feel loyal and supportive to the UniversityStr Agree + Agree

8. Average of all GU KPIs 1-10 Date tbiGU 2012 staff survey - MVLS College8 **Heterosexual/straight and LGBT, as worded in the questionnaire *Disability Reported or No Disability Reported

9. Average of all MVLS College KPIs 1-10 Date tbiGU 2012 staff survey - Social Sciences College9

10. KPI 1: Understanding of team aims (VG + G +S) Date tbiGU 2012 staff survey - Social Sciences College10

11. KPI 2: Understanding of performance expectations (VG + G +S) Date tbiGU 2012 staff survey - Social Sciences College11

12. KPI 3: How often praised for a job well done (at least 6-monthly) Date tbiGU 2012 staff survey - Social Sciences College12

13. KPI 4: How often discuss working practice (at least annually) Date tbiGU 2012 staff survey - Social Sciences College13

14. KPI 5: How often given performance feedback (at least annually) Date tbiGU 2012 staff survey - Social Sciences College14

15. KPI 6: How good are communications within work team (Ex + G + Satis) Date tbiGU 2012 staff survey - Social Sciences College15

16. KPI 7: How good are communications with other School/RIs? (E+G+S) Date tbiGU 2012 staff survey - Social Sciences College16

17. KPI 8: How well are GU-wide changes communicated? (Ex + G + Satis) Date tbiGU 2012 staff survey - Social Sciences College17

18. KPI 9: I enjoy working in the University (SA + A) Date tbiGU 2012 staff survey - Social Sciences College18

19. KPI 10: I feel loyal and supportive to the University (SA + A) Date tbiGU 2012 staff survey - Social Sciences College19

20. HSE Stress Measurement Tool - Findings

21. HSE UK benchmark for work-related stress Classifications are derived from HSE survey of 136 UK organisations (2004-10), using their methodology – 35 questions measure 7 key work design factors – scored 1-5; 5 is least stress HSE “traffic light” scoring scheme for 7 factors Date tbiGU 2012 staff survey - MVLS College21 ColourCommentRange of UK benchmark Doing very well - need to maintain performanceAt or above 80 th percentile Good, but need for improvement. 50 th - 80 th percentile Clear need for improvement.20 th – 50 th percentile Urgent action neededBelow 20 th percentile

22. HSE benchmark factors for work-related stress Date tbiGU 2012 staff survey - MVLS College22 RedYellowAquaGreen Factor (stressor) Less thanBetween Greater than 1. Demands: workload, work patterns and the work environment 2.942.94 - 3.103.10 - 3.293.29 2. Control: how much say staff have in the way they do their work 3.223.22 - 3.473.47 - 3.723.72 3. Support: encouragement, sponsorship, resources provided by: a. The organisation and line management 3.273.27 - 3.463.46 - 3.653.65 b. Colleagues 3.633.63 - 3.783.78 - 3.893.89 4. Relationships: promoting positive working to avoid conflict and dealing with unacceptable behaviour 3.613.61 - 3.853.85 - 4.044.04 5. Role: whether staff understand role within organisation and whether the organisation ensures they do not have conflicting roles 4.044.04 - 4.184.18 - 4.314.31 6. Change: how organisational change (large or small) is managed and communicated in the organisation 2.792.79 - 3.043.04 - 3.243.24

23. HSE Scores: GU2012 by GU2009, Gender, Job Family Date tbiGU 2012 staff survey - MVLS College23 Notes Stress FactorGU2012GU MGU F1.R&T2.MPA3.Tech4.Ops5.Clinic 1.Demands3.043.033.102.653.183.433.622.82 2.Control3.263.283.27 3.263.223.21 3a.Managers' Support2.872.882.852.832.802.813.322.76 3b.Peer Support2.652.712.582.572.522.593.502.42 4.Relationships3.763.793.753.743.733.753.923.77 5.Role4.15 4.204.014.214.264.474.13 6.Change3.063.102.963.292.892.743.162.81

24. HSE Scores for MVLS College Date tbiGU 2012 staff survey - MVLS College24 Notes: Stress FactorGU2012All Colleges2.MVLS 1.Demands3.042.863.00 2.Control3.263.273.28 3a.Managers' Support2.872.802.79 3b.Peer Support2.652.54 4.Relationships3.763.75 5.Role4.154.104.13 6.Change3.063.072.98