1. ©Business Analyst Solutions 2007 Business Analysis… …methods, fads and fashions Guy Beauchamp Business Analyst Solutions Stand 63

2. ©Business Analyst Solutions 2007 The Standish Group “Chaos Report” (1994) 365 executive managers 8,380 applications all major industry segments including: banking, retail and wholesale. The Top 6 Reasons Projects Fail Some of the contents of this slide were taken from www.it-cortex.com 1. make the case for undertaking Business Analysis

3. ©Business Analyst Solutions 2007 Business Analysis Proverbs A factor present in every successful project and absent in every unsuccessful project is sufficient attention to requirements. Suzanne & James Robertson Requirements-Led Project Management Delivery is not the best time to analyse requirements Urban Wisdom 1. make the case for undertaking Business Analysis

4. ©Business Analyst Solutions 2007 Requirements Analysis Design Code/test 0 10 20 30 40 50 60 70 Average actual effort spent on each stage of the development cycle* *based on a study by Staffordshire University What is “sufficient attention to requirements”? (I) 1. make the case for undertaking Business Analysis

5. ©Business Analyst Solutions 2007 Requirements Analysis Design Code/test 0 10 20 30 40 50 60 70 80 90 Average Proportion of Errors Built in During Development* *based on a study by James Martin What is “sufficient attention to requirements”? (II) 1. make the case for undertaking Business Analysis

6. ©Business Analyst Solutions 2007 Relative Cost of Correcting Requirements Errors* *sourced from Barry Boehm What is “sufficient attention to requirements”? (III) 1. make the case for undertaking Business Analysis

7. ©Business Analyst Solutions 2007 How Much Poor Analysis can £Cost* Half of all bugs can be traced to requirement errors fixing these errors consumes 75% of project rework costs CONTRIBUTING TO: The average project exceeds its planned schedule by 120% 52.7% of projects will cost 189% of their original estimate Only 16.2% of projects will be completed on time & on budget 30% of projects are cancelled before completion *Source: Calculating your return on investment from more effective requirements management IBM article Dec 2003 1. make the case for undertaking Business Analysis

8. ©Business Analyst Solutions 2007 The typical project… …expends least effort on analysis… …which is where most errors originate… …and whose errors cost most to fix! Summary 1. make the case for undertaking Business Analysis

9. ©Business Analyst Solutions 2007 Definition of terms for Business Analysis Business: Analysis: “the process of breaking a concept down into more simple parts, so that its logical structure is displayed” (OED) a : an examination of a complex, its elements, and their relations b : a statement of such an analysis (Merriam Webster) 2. debunk Business Analysis

10. ©Business Analyst Solutions 2007 Scope of analysis of change ANALYSIS of change requirements –Process –Organisation –Location –Data –Application –Technology –Non-functional 2. debunk Business Analysis

11. ©Business Analyst Solutions 2007 {black holes of failure} Chain Of Reasoning Requirements must be assumed to be wrong until they are proved to be right 2. debunk Business Analysis

12. ©Business Analyst Solutions 2007 -Links-in-the-Chain-Of-Reasoning- Driver Objective Benefit Requirement Benefit Requirement Business Rule Vision Deliverable Business Rule Key Many One Addressed by Achieved as measured by Delivered through Contributes to Delivered by Delivers Enforces 2. debunk Business Analysis

13. ©Business Analyst Solutions 2007 POST-IMPLEMENTATION Business Analysts feed back to the Owner how well their measure of success has been achieved Owners defines measures of success and £targets …Business Analysts confirm & document Strategists determine the strategy to hit the targets …Business Analysts help do market research, create strategy, challenge & document Sponsors establish a Programme that delivers the strategy …Business Analysts document Programme TOR and build the Business Case Programme Managers Institute Projects that implement the programme …Business Analysts document the Project TOR Project Stakeholders …Business Analysts specify requirements for Projects (in the Business Model) Design Analysts design solution that satisfies the requirements …Business Analysts protect requirements & document compromises Project managers Implement solution …Business Analysts help with -Process and data migration -Cutover planning -Rollout Solution Builders & Business test solution …Business Analysts ensure tested against requirements Solution Builders build solution …Business Analysts protect requirements & document compromises Users Accept solution …Business Analysts help with -£MEASURING £BENEFITS £REALISATION When & Where are Business Analysts involved and how do they help? There is a chain of reasoning that leads from the statement of a problem to the implementation of solutions… …involving up to 10 groups of people… £Mone y! 3. make the case for a pragmatic and practical analysis of business changes

14. ©Business Analyst Solutions 2007 If… If you can map all your analysis to components in the Chain of Reasoning If there are no gaps AND no breaks in the chain If those who can kill your project agree with your analysis Then your analysis is correct and what’s more you are a Business Analyst my son. Sorry Rudyard! 3. make the case for a pragmatic and practical analysis of business changes

15. ©Business Analyst Solutions 2007 …and finally… the secrets of doing Business Analysis 1.Agree the analysis method and approach you will use 2.Get some trained Business Analysts 3.Plan how, when and who to do the analysis 4.Do the analysis 5.Use the analysis products to develop and implement the solutions 6.Er – that’s it.

16. ©Business Analyst Solutions 2007

17. So – Business Analysis is needed… …what next? Monitor and Support the BA Function Design the B.A. Function Recruit the B.A. Function Train the B.A. Function Equip the B.A. Function There are a number of steps to take to establish an operational Business Analysis function:

18. ©Business Analyst Solutions 2007 How can BA Solutions help? Monitor and Support the BA Function Design the B.A. Function Recruit the B.A. Function Train the B.A. Function Equip the B.A. Function Recruitment of permanent and contract analysts Source candidates internally and externally Qualify CVs Interview – conduct them or just assist with them Assessment centres Manage contracted analysts placed by BAS Training courses for analysts Fundamentals of Business Analysis Process Modeling Data Modeling Introduction to Testing BPMN ISEB accreditation Essential Skills for Business Analysts Workshop Facilitation Conflict resolution Strategic Thinking CASE tool recommendation - independent Assessment of requirements Recommendations and benefits assessment Monitor and Support for analysts Phone and email post training Refresher training Mentoring Q/A reviews of analysis deliverables Design of the Business Analysis function Terms of reference Business Analyst Profile

19. ©Business Analyst Solutions 2007 Who Are BA Solutions? BAS are highly experienced Business Analysts We have extensive practical experience in a wide range of industry sectors including retail, banking, utilities, software houses We have worked in IT departments and within Businesses at every level from Majority Shareholder/Owner to Managing Director to shop floor workers – average satisfaction score for delivered services is 92%! (Source: Client feedback forms) …and what is the BA Solutions mission? To support the whole Business Analyst ‘life cycle’ and provide whatever services clients need in order to set up and run a Business Analyst function.

20. ©Business Analyst Solutions 2007 Christian Aid D S Data Training Ltd Diligenta Ltd Hewitts Ltd HSBC KPMG Littlewoods Shop Direct Group Plc Network Rail Norwich Union O2 Otto Plc Scottish Water Suffolk County Council The Law Society Transport For London Zurich International Solutions Ltd BA Solutions Just some of our Clients…

21. ©Business Analyst Solutions 2007 Thank you for your time. If you would like to discuss anything further, please contact BA Solutions web: www.BusinessAnalystSolutions.com mail: Guy@BA-Solutions.co.uk phone: 0845 166 2161 address:6 Mickle Gate, Peterborough, PE3 6SU

22. ©Business Analyst Solutions 2007 -end-