1. Yabin Liu Senior Program Manager IT Pro Experience

2. © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. Other names and brands may be claimed as the property of others. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft. Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. All product release dates and features specified are preliminary based on current expectations, and are subject to change without notice. Microsoft may make changes to specifications and product descriptions at any time, without notice. Sample code included in this presentation is made available AS IS. THE ENTIRE RISK OF THE USE OR THE RESULTS FROM THE USE OF THIS CODE REMAINS WITH THE USER. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. NO LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS PRESENTATION. Microsoft products are not intended for use in medical, life saving, or life sustaining applications.

3. Centralized Omni-Channel Management E-CommercePOS IT Pro Experience Scale/Performance Upgrade & Support Monitoring & DiagnosticsRapid Start Setup/Deployment

4. Pain points and challenges Online store deployment, configuration Monitoring & DiagnosticsScale & Performance POS store deployment, configuration, upgrade

5. Key investments

7. POS store 1 POS store N Online store Microsoft Dynamics AX Commerce Data Exchange

8. Retail store Commerce Data Exchange Synch Service Store database POS UI Operation Manager Services Offline DB POS UI Operation Manager Services Offline DB

11. Online store farm Publishing job CRT Product catalog site collection Load balancer Online store CRT Online store CRT CRT database …

13. Type of computerSupported operating systems Head office Application Object Server Windows Server 2008 R2 64-bit Windows Server 2008 SP2 64-bit Windows Server 2012 64-bit AX client computer Windows Server 2008 SP2 32-bit and 64-bit Windows Server 2008 R2 64-bit Win 7 (32-bit or 64-bit) Windows Server 2012 (64-bit) Windows 8 (32-bit and 64-bit) Head office database server Windows Server 2008 SP2 64-bit Windows Server 2008 R2 64-bit Windows Server 2012 64-bit Commerce Data Exchange Service at the head office Windows Server 2008 R2 64-bit Windows Server 2008 SP2 64-bit Windows Server 2012 64-bit

14. Type of computerSupported operating systems Retail store Store database computer Windows Server 2008 SP2 32-bit and 64-bit Windows Server 2008 R2 64-bit Win 7 (32 or 64 bit) POS Ready 7 (32 or 64-bit) POS Ready 2009 Windows Server 2012 (64-bit) Windows 8 (32-bit and 64-bit) Commerce Data Exchange Service at the store Windows Server 2008 SP2 32-bit and 64-bit Windows Server 2008 R2 64-bit Win 7 (32 or 64 bit) POS Ready 7 (32 or 64-bit) POS Ready 2009 Windows Server 2012 (64-bit) Windows 8 (32-bit and 64-bit) Retail POS register Windows Server 2008 SP2 32-bit and 64-bit Windows Server 2008 R2 64-bit Win 7 (32 or 64 bit) POS Ready 7 (32 or 64-bit) POS Ready 2009 Windows Server 2012 (64-bit) Windows 8 (32-bit and 64-bit)

15. Type of computerDatabase Head office AX database server SQL Server 2008 SP2 64-bit (Enterprise, Standard) SQL Server 2008 R2 64-bit (Enterprise, Standard, Data Center) SQL Server 2012 64-bit (Enterprise, Standard, Business Intelligence) Commerce Data Exchange Service at the head office SQL Server 2008 SP2 32-bit and 64-bit (Enterprise, Standard, Express) SQL Server 2008 R2 32-bit and 64-bit (Enterprise, Standard, Data Center, Express) SQL Server 2012 32-bit and 64-bit (Enterprise, Standard, Business Intelligence, Express) Type of computerDatabase Retail store Store database computer SQL Server 2008 SP2 32-bit and 64-bit (Enterprise, Standard, Express) SQL Server 2008 R2 32-bit and 64-bit Enterprise, Standard, Data Center, Express) SQL Server 2012 32-bit and 64-bit (Enterprise, Standard, Express) Commerce Data Exchange Service at the store SQL Server 2008 SP2 32-bit and 64-bit (Enterprise, Standard, Express) SQL Server 2008 R2 32-bit and 64-bit Enterprise, Standard, Data Center, Express) SQL Server 2012 32-bit and 64-bit (Enterprise, Standard, Express) Retail POS register SQL Server 2008 SP2 32-bit and 64-bit (Enterprise, Standard, Express) SQL Server 2008 R2 32-bit and 64-bit Enterprise, Standard, Data Center, Express) SQL Server 2012 32-bit and 64-bit (Enterprise, Standard, Express)

23. Functional AreaQuestion GroupQuestion Payment parametersPayment methodsSet up payment types Point of Sale setupProfilesHardware configuration ProfilesVisual display creation ProfilesCDX real-time service creation POS parametersScreen layouts POS parametersPermission groups for workers POS parametersKeyboard mapping groups Product maintenanceVariant parametersColors and color groups Variant parametersSize and size groups Variant parametersStyle and style groups Retail loyalty setupGeneralLoyalty customers Retail parametersCustomer ordersDefault customer order type Customer ordersMinimum deposit percent Customer ordersSales order pick delivery modes setup Customer ordersSelect delivery mode for sales order Customer ordersDisposition code setup Customer ordersSelect sales order disposition code Customer ordersNumber of days for which sales quotation is valid Customer ordersOrder cancellation charge Customer ordersDefault shipping charge codes Customer ordersCancellation charge codes Customer ordersCustomer order payment terms Customer ordersCard transaction payment method Product creationAutomatic trade agreement creation Product creationDefault purchase order warehouse Product creationDefault sales order warehouse Product creationDefault inventory transactions warehouse GeneralEAN license number GeneralDefault inventory journal for stock counts ReplenishmentRespect assortment during cross docking ReplenishmentRespect assortment during invent. allocation ReplenishmentCoverage days to respect for assortment

24. Functional AreaQuestion GroupQuestion Retail sales tax overridesSales tax overridesSetup sales tax overrides and override groups Retail scheduler parametersStore integrationEnable automatic updates to be distributed to store location Store integrationMax number of documents to process in batch job Data deletionNumber of days before action is deleted Data deletionNumber of days to keep log file for retail scheduler Data deletionNumber of days to keep synch service messages Retail store setup Set up retail stores and terminals Retail posting configurationReceipt optionsDeliver sales receipts to customers Receipt optionsEmail receipt subject Receipt optionsEmail receipt filename Periodic discountsPost periodic discounts to ledger account Periodic discountsLedger account type to use to post discounts Periodic discountsSelect ledger account to use to post discounts Gift cardsProduct number to use for gift cards Inventory updateInventory update detail level Inventory updateAutomatically settle open invoices on payment/credit note update SettlementAutomatically settle open invoices on payment/credit note update AggregationPost safe drop as sum AggregationPost bank drop AggregationPost voucher transaction amount InvoiceValid journal for invoices InvoiceValid account for invoices Infocode discountsPost infocode discount

27. AX6.2 Synch Service V6.2 Real-time Service V6.2 Real-time Service V5.1 Synch Service V6.2 Store Connect V5.0 POS V6.2 POS V5.0

32. AX Table NameNumber of Records inserted in Tables RetailAssortmentExploded10,000,000 RetailConnPreactionTable100 Suggested scale out options Adding more AOS and adding AOS batch threads will execute more assortment publishing tasks concurrently. Avoid having same Retail Product Category in multiple Retail Assortments. If you do have it, then any changes in specific Retail Product Category can lead to republishing of corresponding assortments and can slow down assortment publishing batch job execution.