1. 1/29/2002NLII 20021 Creating the Blended Mode University: The UNCW Story John C. Cavanaugh Provost and Vice Chancellor for Academic Affairs University of North Carolina at Wilmington Presented at the NLII Annual Meeting January 29, 2002 San Diego, CA

2. University of North Carolina at Wilmington 1/29/2002NLII 20022 Overview Describe the problem Define the goals Discuss steps taken Describe outcomes Look to the future

3. University of North Carolina at Wilmington 1/29/2002NLII 20023 The Problem Facing UNCW UNCW could not afford to be on the leading edge of technology, but we wanted to be reasonably close Rapid growth in size and complexity Limited space Growing demand by nontraditional students

4. University of North Carolina at Wilmington 1/29/2002NLII 20024 The Goals Align functions, positions, and budgets Create new processes, protocols, and structures Change campus from merely a physical space to a dynamic hub of learning Integrate learning and academic support Create transformative partnerships

5. University of North Carolina at Wilmington 1/29/2002NLII 20025 The Blended Mode University What is it? A comprehensive and integrated system with transparent boundaries across the Divisions of Academic Affairs and Information Technology Systems A way to leverage investment and opportunity

6. University of North Carolina at Wilmington 1/29/2002NLII 20026 The Blended Mode University What functions are included? Academic programs (traditional and online) Student support and career services Administrative services Financial aid Admissions Academic records Alumni services Advancement Outreach Innovations and partnerships

7. University of North Carolina at Wilmington 1/29/2002NLII 20027 The Blended Mode University Traditional Environment Virtual Environment Academic Programs Admissions Financial Aid Administrative Services Student Support and Career Services Outreach

8. University of North Carolina at Wilmington 1/29/2002NLII 20028 The Blended Mode University How was it created? Joint effort led by the Provost and the Vice Chancellor for Information Technology Systems Series of discussions resulted in agreements concerning roles and functions Strategic vision created Budget and funding followed the plan

9. University of North Carolina at Wilmington 1/29/2002NLII 20029 How It Works: E-Learning E-learning strategy is an example of how the blended mode university works Several key components: Development strategy for courses/programs Creation of courses Implementation Key is teamwork and cooperation

10. University of North Carolina at Wilmington 1/29/2002NLII 200210 UNCW’s E-Learning Model E-strategy goals drive structures, processes, and outcomes—a comprehensive approach Developing courses vs. programs requires different tactics Common infrastructure support for traditional and online learning—to a point

11. University of North Carolina at Wilmington 1/29/2002NLII 200211 UNCW’s E-Learning Model Strategic cycles of development Entire institution is affected Match incentives with the need and the goals Team approach for planning, development, implementation, and follow-up support

12. University of North Carolina at Wilmington 1/29/2002NLII 200212 21 of 27 Lead Agency: ITSD / Web Course Dev Team Support Agencies: CTE - Technical & Design Support Academic Affairs – Course Selection ITSD Help Desk Eduprise Schools & departments Initial Mentoring for fully Online Lead Agency: Prior WCDT faculty ITSD Help Desk Support Agencies: CTE Technology College Eduprise Schools & departments Lead Agency: CTE - Seminars & Workshops Support Agencies: ITSD Help Desk UNC TLT Collaborative Distance and Distributive Education Committee Technology College Eduprise Lead Agencies: CTE - Tech & Design Support Technology College Support Agencies: Eduprise ITSD Help Desk Schools & departments Dynamic Model Example: Web Course Development Continuous Support Model Ongoing Support Lead Agency: CTE ITSD Help Desk Support Agencies: Technology College Eduprise Schools & departments Prior WCDT faculty

13. University of North Carolina at Wilmington 1/29/2002NLII 200213 Outcomes of the Blended Mode University In 1999, no functional cooperation between Academic Affairs and Information Technology Systems; too many committees without communication In 2002, tightly integrated partnership that has achieved transparency in funding and seamless integration of services; all committees jointly chaired with good communication

14. University of North Carolina at Wilmington 1/29/2002NLII 200214 Outcomes of the Blended Mode University In 1999, random selection of online courses with no standardization In 2002, two complete programs (in nursing), major programmatic initiatives in education (undergraduate and graduate) and criminal justice, with shift from front-end to back-end incentives

15. University of North Carolina at Wilmington 1/29/2002NLII 200215 Outcomes of the Blended Mode University In 1999, considerable difficulty in planning renovation and construction projects In 2002, seamless planning for $108 million in projects

16. University of North Carolina at Wilmington 1/29/2002NLII 200216 Future Directions Continued efforts at creating joint funding opportunities, especially in faculty development Increased efforts at joint extramural funding Increased efforts at innovation

17. University of North Carolina at Wilmington 1/29/2002NLII 200217 For copies of this presentation email me at: cavanaugh@uncw.edu Thank you for your attention.