1. CIP Gateway Mode (Interactive API) 1. SOF customer enters the SOF website. 4. SOF website connects to CIP and passes application id, user id, password, and transaction data. 10. SOF presents the confirmation to the customer. 9. Confirmations are passed from CIP to the SOF website. 2. Customer enters necessary information and selects make payment. 3. SOF website extracts customer payment data to pass to CIP 6. CIP validates payment data and processes the payment 7. Confirmation is passed from the source application to CIP 8. Confirmations codes are updated with the payment data. Blue = SOF website (1 - 4,10) Green = CIP website (5 - 9) 5. CIP authenticates application id, user id and password SOF customer service accesses payment data through internal systems and reports total time lapse between steps 3 - 11 estimated at 5 to 10 seconds (time will vary depending on the amount of data captured and passed)

2. CIP Partial Mode (Interactive API) 1. SOF customer enters the SOF website. 3. SOF website connects to CIP and passes application id 10. Customer exits CIP and is sent back to the SOF website 9. CIP presents confirmations to the customer 2. Customer enters necessary information (except payment data) and selects make payment. 6. CIP extracts necessary payment data and processes the payment 7. Confirmation is passed from the source application to CIP 8. Confirmations codes are updated with the payment data. Blue = SOF website (1,2,3,10) Green = CIP website (4-9) 4. CIP authenticates application id and prompts user if user id and password 5. CIP payment screen appears and the customer enters payment data and selects make payment CIP payment updates are real-time if information is needed before CIP reports are transmitted to SOF, then SOF customer service accesses payment data from CIP in web view or CSV reports if information is needed after reports are transmitted to SOF, then SOF customer service access payment data from internal systems and reports time lapse for connections and confirmations estimated at 5 -10 seconds (may vary depending on amount of data captured and passed)

3. CIP Full Mode (Interactive API) 1.Customer enters the CIP website. 3. CIP payment application appears to the customer 9. Customer exits CIP 8. CIP presents confirmations to the customer 2. Customer enters Application id, user id, password. 5. CIP extracts necessary payment data and processes the payment 7. Confirmations codes are updated with the payment data. Blue = SOF website Green = CIP website (1 -9) 4. Customer enters information and payment data 6. Confirmation is passed from the source application to CIP CIP payment updates are real-time if information is needed before CIP reports are transmitted to SOF, then SOF customer service accesses payment data from CIP in web view or CSV reports if information is needed after reports are transmitted to SOF, then SOF customer service access payment data from internal systems and reports time lapse for connections and confirmations estimated at 5 - 9 seconds (may vary depending on amount of data captured and passed)