1. 1 THE NEXT STEP

2. 2 ABOUT CCN Cargo Community Network (CCN), a leading service provider in the airfreight industry, was founded in 1991 with headquarters in Singapore. CCN operates a cargo community system as a one-stop connection for all players in the airfreight industry, including airlines, forwarders, ground handling agents, customs and government authorities. CCN provides the integrated platform to facilitate electronic messaging between members of the airfreight community.

3. 3 ABOUT CCN Over 1000 connections to cargo agents China Malaysia Hong Kong Vietnam Singapore Indonesia Thailand Australia New Zealand India Sri Lanka Taiwan Over 9M messages transacted monthly

4. 4 ABOUT CCN 43 Connections To Airlines

5. 5 China Malaysia Hong Kong Singapore Indonesia Australia India  Airport Authority Of India / AAI  Asia Airfreight Terminal / AAT  Malaysia Airlines Ground Handling  KL Airport Services / KLAS  Singapore Airport Terminal Services / SATS  Changi International Airport Services / CIAS  JAS Airport Service / PT JAS  Gapura Angkasa Airport Services  EDI-Indonesia / PT EDII  Qantas Ground Handling  Australian Air Express / AaE  Toll Dnata Airport Services  Menzies Aviation CONNECTION TO GROUND HANDLERS New Zealand  Air New Zealand Ground Handling  Pudong Airport Cargo Terminal Ltd / PACTL  China Cargo Airlines / CK  Beijing Ground Services / BGS  International Cargo Centre Shenzen / ICCS  Xiamen International Airport Group

6. 6  Singapore Airport Terminal Services / SATS (Singapore)  Changi International Airport Services / CIAS (Singapore)  Malaysia Airlines Ground Handling (Malaysia)  KL Airport Services / KLAS (Malaysia)  JAS Airport Service / PT JAS (Indonesia)  Gapura Angkasa Airport Services (Indonesia)  EDI-Indonesia / PT EDII (Indonesia)  Airport Authority Of India / AAI (India)  Air New Zealand Ground Handling (New Zealand) CCN CONNECTIVITY Connections to Ground Handlers (I)

7. 7  Qantas Ground Handling (Australia)  Australian Air Express / AaE (Australia)  Toll Dnata Airport Services (Australia)  Menzies Aviation (Australia)  Pudong Airport Cargo Terminal Ltd / PACTL (China)  China Cargo Airlines / CK (China)  Beijing Ground Services / BGS (China)  International Cargo Centre Shenzen / ICCS (China)  Xiamen International Airport Group (China)  Asia Airfreight Terminal / AAT (Hong Kong) CCN CONNECTIVITY Connections to Ground Handlers (II)

8. 8 Customs Authorities  USA  Canada  China  India  Singapore  Malaysia  Indonesia  Philippines *  European Union * CCN CONNECTIVITY Connections to Customs Authorities

9. 9 SOLUTIONS FOR THE AIR CARGO COMMUNITY

10. 10 INDUSTRY PARTICIPATION  Cargo 2000 (C2K) Reporting  Message Improvement Program (MIP)  Preferred Partner in E-Freight Project IATA Partner

11. 11 SOLUTIONS FOR THE AIR CARGO COMMUNITY

12. 12 MANUAL SOLUTIONS IT SOLUTIONS (IMPROVE PRODUCTIVITY, REDUCE COST) EXTEND USE OF IT SOLUTIONS (ENHANCE SERVICE LEVELS) THE NEXT STEP SO WHAT IS THE NEXT STEP?

13. 13 STDSTA 0600hrs0000hrs1200hrs1800hrs SMSEmailFax 1)Configure Milestones 2)Route Map built based on Milestones Alert To Be Triggered If RCS Message Not Received 6 Hours Before STD Alert PROACTIVE MONITORING

14. 14 Possible Extension Of Existing IT Solutions  Alerts For E-Booking Without Reply After A Certain Time Period  Alerts For Shipments Not Uplifted As Booked/Offloaded/Part-Shipments/Delayed  Alerts For Shipments Without Customs Declarations

15. 15 1) EDI Messaging Together With Connectivity To All The Required Parties Is Only Part Of The Solution. 2) Forwarders Can Extend Use Of IT Solutions For Proactive Monitoring Of Processes. Proactive Monitoring prevents service failures or facilitates prompt service recovery, thereby enhancing Service Levels. CONCLUSIONS