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0 September, 2008.. Market Institutional Presentation Agenda World Mobile Market Brazilian Mobile Market.

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Presentation on theme: "0 September, 2008.. Market Institutional Presentation Agenda World Mobile Market Brazilian Mobile Market."— Presentation transcript:

1 0 September, 2008.

2 Market Institutional Presentation Agenda World Mobile Market Brazilian Mobile Market

3 Market Institutional Presentation Agenda World Mobile Market Brazilian Mobile Market

4 3 Institutional Presentation World Users Evolution - billion Source:Teleco – June 08 Handsets

5 Institutional Presentation Major Markets Brazil is the 5th largest mobile market in the world reaching 141mn handsets in September 08 1º 2º 3º 4º 5º 6º China India US Russia Brazil Indonesia 601 Source: Merril Lynch - Global Wireless Matrix 3Q08 283 263 173 141 116

6 5 Source: Global Wireless Matrix. – 2Q08. Mobile Penetration Most telecom/media services still have excellent growth prospects in Brazil due to the low penetration: 69% in mobile as of June 2008. Institutional Presentation

7 Market Institutional Presentation Agenda World Mobile Market Brazilian Mobile Market

8 7 Panorama Population*: 189.6 Million Homes*: 56.3 Million Area: 8,514,215 km² GDP**: R$ 2,778.0 Billion (US$ 1,621.3 Billion) GDP per capita**: R$ 14,478 (US$ 8,449) Source: * Estimated IBGE ** International Monetary Fund, World Economic Outlook Database, estimated 2008. Institutional Presentation

9 8 Launch of cell technology in the main Brazilian cities 1990 - 1993 2007 Introduction of third generation technology 2005 - 2008F (in million of lines) + 200% in the last 5 years Brazil holds 5th place in the world mobile telecom ranking 1997 Opening of the Brazilian telecom market Evolution of mobile telecom in Brazil Institutional Presentation

10 9 Source: Teleco and Anatel – 2Q08. Mobile Market Evolution +24% 118 Million Institutional Presentation +21% +33% +41% +31% +16% +21% +16%

11 10 Source: Anatel – 3Q08. Mobile Market Evolution Institutional Presentation

12 11 Source: Teleco and Anatel – 2Q08. Technologies Institutional Presentation

13 Customers Institutional Presentation Agenda Vivo’s History Brazilian Market and Vivo Vivo’s Customer Base Vivo Escolha Plans Vivo’s Operating and Financial Performance Vivo Today

14 Customers Institutional Presentation Agenda Vivo’s History Brazilian Market and Vivo Vivo’s Customer Base Vivo Escolha Plans Vivo’s Operating and Financial Performance Vivo Today

15 Joint venture formation Institutional Presentation Vivo was launched in April/2003: joint venture by 7 cell phone carriers, leaders in their markets, constituting the largest cell phone carrier in Brazil. + =

16 15 2003200420052006 CBF Sponsorship Vivo Launch Launch of innovative products and services Vivo ao Vivo Vivo Play 3G Launch of Vivo Escolha Plans CBF / World Cup Brand trajectory Institutional Presentation

17 16 20072008 Brand trajectory Brand repositioning Aggressive promotional pricing National coverage Launch of Digital TV Institutional Presentation

18 17 The brand allies quality of service and vocation for innovation. Source: Ipsos Asi BrandGraph tracking - mar/08 Currently, Vivo is Top of Mind in the category and is strongly associated with the following attributes: Most reliable brand Greatest coverage Best signal quality Most advanced technology Best mobile telecom option Recognition Institutional Presentation

19 18 “Most reliable brands in Brazil” (IBOPE / 2007) “Most valuable brands” (Brand Finance / 2007) For the 4th consecutive year Vivo is the most reliable brand in Brazil in the mobile telecom category. Vivo is the most valuable brand in mobile telecom in Brazil with a total of R$ 2.25 billion. Recognition Institutional Presentation

20 19 Recognition Institutional Presentation Vivo holds higher satisfaction levels among users than the market average. Source: GFK Total Satisfaction Survey – 2S07 Ratings vary from 0 (extremely unsatisfied) to 10 (extremely satisfied). Overall satisfaction Market averageVivo 8.33 8.41

21 Customers Institutional Presentation Agenda Vivo’s History Brazilian Market and Vivo Vivo’s Customer Base Vivo Escolha Plans Vivo’s Operating and Financial Performance Vivo Today

22 21 Source: Planning and Performance Department – September 2008. Distribution 29% 12% -2% 15% 29% 10% Institutional Presentation

23 Customers Institutional Presentation Agenda Vivo’s History Brazilian Market and Vivo Vivo’s Customer Base Vivo Escolha Plans Vivo’s Operating and Financial Performance Vivo Today

24 23 Source: Planning and Performance Department ; Vivo’s Customer Base - Thousands Institutional Presentation

25 24 Pre and Post paid plans - Millions Institutional Presentation Source: Planning and Performance Department;

26 Customers Institutional Presentation Agenda Vivo’s History Brazilian Market and Vivo Vivo’s Customer Base Vivo Escolha Plans Vivo’s Operating and Financial Performance Vivo Today

27 26 Vivo Escolha 50 Vivo Escolha 90 Vivo Escolha 180 Vivo Escolha 350 Vivo Escolha 650 Vivo Escolha 900 Vivo Completo Plans Franchise Local Minutes Mobile + Fixed SMS Included + Minutes on net Long Distance and Roaming Free + SMS and Wap SMS + MMS +Wap Favorite Vivo Number Free Bonuses R$ 52.0050 min - 5 min + 30 min - 90 min 50 180 min 50 350 min100 650 min100 900 min100 1,400 min100 R$ 83.00 R$ 129.00 R$ 193.00 R$ 288.00 R$ 354.00 R$ 525.00 50 min 150 min 300 min 15 min + 100 min 30 min + 200 min 50 + 50 + 500 KB 100 + 100 + 500 KB 300 + 300 + 2 MB - 1,000 min = = = = = = = & & & & & & + + + + + + + or + “Vivo Escolha” Plans Institutional Presentation

28 Customers Institutional Presentation Agenda Vivo’s History Brazilian Market and Vivo Vivo’s Customer Base Vivo Escolha Plans Vivo’s Operating and Financial Performance Vivo Today

29 28 ARPU – R$ Institutional Presentation

30 29 SAC and Churn Institutional Presentation SAC CHURN

31 30 Net Revenue – R$ million Institutional Presentation CAGR 03 - 07: 7.6%

32 31 EBITDA – R$ million Institutional Presentation *Including extraordinary effects of ICMS on Telemig of R$ 240 million.

33 32 Capex – R$ million Institutional Presentation

34 33 Net Debt and Cash Flow – R$ million Institutional Presentation

35 Customers Institutional Presentation Agenda Vivo’s History Brazilian Market and Vivo Vivo’s Customer Base Vivo Escolha Plans Vivo’s Operating and Financial Performance Vivo Today

36 35 Today Institutional Presentation Source: Anatel 3Q08 (Brazil) /Merril Lynch - Global Wireless Matrix 2Q08 (World) In the Second Quarter 2008, the clients of Telemig Celular joined Vivo’s client base, becoming part of a company that is among the world’s 15 biggest mobile operators, with a community of 42.3 million customers. BrazilWorld 1º2º3º4º5º14º


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