1. © COPYRIGHT ABCONSULTING Understanding Flight Operations For Manufacturers by Antoine BRU

2. © COPYRIGHT ABCONSULTING SAFETY QUALITY OPS ENGINEERING TRAINING A/C SCHEDULING OPS CONTROL CREW SCHEDULING STATIONS Commercial Planning Stations Flight ProgramCrew Planning Aircraft Sched. Crew Sched. Maintenance Planning OCC (H24) Engineering Flight Plan Market Studies Aircraft fleet APT Slots Over Flight Permits Traffic Rights Systems / deliverables Upstream activities FLIGHT What is Flight Ops?

3. © COPYRIGHT ABCONSULTING SAFETY QUALITY OPS ENGINEERING TRAINING CREW SCHEDULING STATIONS Organising A/C handling during stations at or outside main base: prepare the means and assist all operations on the ground (from sell to take-off). Based on manpower competence. Influences punctuality and regularity, and measured by cost per pax. Construction of parings, crew planning and crew tracking. Based on competence, assisted by software. Benchmarked over number of flight hours per crew per year. Measured by salary mass per A/C and per A/C type. Training of all ground F/O personnel. Provides & organises: studies, authorisations, documentations & ensures follow-up. Based on Engineering competence and supported by systems. PRESENT THROUGHOUT EVERY DOMAIN Monitors & tracks flight, crew, A/C and ground ops. Strongly based on competence, and supported by systems. No specific KPIs (except « corporate one »: rate of on-time departure or fuel quantity at landing) A/C SCHEDULING OPS CONTROL Input taken from commercial department. Plans A/C: assigns tails, follow-up of A/C status (maintenance, invoicing,…..) & cost consolidation. Measured by daily rate of utilisation (Benchmarks: Short/Medium haul= 11h, long haul= 16h). Flight Preparation What is Flight Ops? Details

4. © COPYRIGHT ABCONSULTING SAFETY QUALITY OPS ENGINEERING TRAINING A/C SCHEDULING OPS CONTROL CREW SCHEDULING STATIONS STRATEGIC INTEREST FOR THE AIRLINE IMPACT ON AIRLINE’S COSTS CREW SCHEDULING OPS CONTROL OPS ENG. TRAINING STATIONS A/C SCHEDULING JAA ORGANISATION Core to the business of the Airline

5. © COPYRIGHT ABCONSULTING Flight Ops = 67% of Airline expenses… Key Figure

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