1. How to Be A Smart Consumer
Introduction to Business and Marketing

2. Objectives
Identify types of information that can be helpful to a consumer in making wise shopping decisions

3. The Main Idea
To get the most value for your shopping dollar, you can collect information to make an informed decision when you shop.
You should plan ahead so that you can make the best choices and get the best buys.

4. Preparing to Shop Consumers have to decide what a bargain is to them.
Being a smart consumer means planning in advance.

5. What should you do before you shop?
Study Advertisement
Read Labels and Warranties
Read Consumer Publications
Before Making a Purchase
Resist Pressure and Gimmicks
Shop at Sales
Use Shopping Lists

6. Study Advertisements
Rational advertising attempts to convince consumers with facts and information. Emotional advertising appeals to people’s feelings. When you look at advertising, decide whether it provides useful information.

7. Which of these ads provide useful information?
Example
Which of these ads provide useful information?

8. Read Consumer Publications
Publications such as Consumer Reports and Consumers’ Research Magazine give detailed information about goods that have been tested and rated.

9. Read Consumer Publications
Specialty magazines, such as those for photographers or hikers, rate equipment such as cameras or hiking boots. Libraries and online services are good places to find consumer publications.

10. Shop at Sales
A promotional sale will usually be held at a time when consumer purchases are down. A clearance sale will often be held to make room for new merchandise. Store managers hope consumers will buy other items along with loss leaders.

11. Reasons for choosing a particular store

12. Use Shopping Lists
Using a shopping list will help prevent impulse buying. It will also help make sure you don’t forget something and have to go back (inevitably meaning you will buy more)

13. Resist Pressure and Gimmicks
High-pressure sales tactics can be very persuasive. Always ask yourself if what a salesperson is saying is true, if you need the product or service, and if you can afford it.

14. Resist Pressure and Gimmicks
Sales gimmicks are meant to grab consumers’ attention.
Always examine any deal that seems too good to be true.
Read the fine print

15. Read Labels and Warranties
When you read a label, you might find information that will lead you to decide not to buy the product. Federal law requires sellers of products that cost more than $15 to make a warranty available to customers before a purchase.

16. Types of Warranties Implied Warranties Full Express Warranties Limited
Unwritten guarantee that a product is fit for its intended use.
Full
The seller will repair or replace the product, or give a refund. Repairs are usually free.
Express Warranties
Usually written and come in two forms.
Limited
Covers only certain parts of a product. The buyer may have to pay for some repair costs.

17. Activity Log on and visit the Target, Wal-Mart and Macy’s weekly ads
Google _____ weekly ad
Write a 1 page (typed, double spaced, times new roman 12 pt font) essay comparing and contrasting the following elements
How long is the ad?
What is the overall theme?
Why do you think the store picked the theme for this week?
What products are advertised?
What important information is included in the ad to convince the customer to visit the store?