1. Nortel Confidential Information 1 Speech Applications for Emergencies D201 10:45 – 12:00 PM SpeechTek 2007

2. Nortel Confidential Information 2 Speech Applications for Emergencies D201 >This session showcases two case studies that illustrate how speech technologies can be used in Emergency Situations. The Italian police use call steering to determine if the call is an emergency, and firefighters use advanced multimodal, mobile services enabling on-the- move rescuers to communicate and to share structured multimodal information resources including audio, video, text, graphics and location information.

3. Nortel Confidential Information 3 Presenters Christopher F. Passaretti Moderator Software Development Manager, Nortel Klaus Schäfer, CFO Fire Department of Dortmund, Germany Rainer Koch, Professor of Engineering – University Paderborn Davide Bonardo, Senior Architect, Loquendo Speech Technology: Improving Large Scale Disaster Management Tom Hansen Natural Language for Emergency Calls Director of Product Management, Avaya

4. Nortel Confidential Information 4 Agenda >Introduction >Speech Technology: Improving Large Scale Disaster Management >Natural Language for Emergency calls >Questions

5. Nortel Confidential Information 5 Speech Technology: Improving Large-Scale Disaster Management >Hear how the Dortmund firefighters (Germany) are using an advanced multimodal, mobile services for emergecny teams to handle large-scale rescue operations. The speakers will share their experience about how innovative technologies allow workers on the move to communicate naturally and bi-directionally and to share structured multimodal information resources including audio, video, text, graphics and location information.

6. Nortel Confidential Information 6 Natural Language for Emergency Calls >Natural language processing analyzes incoming calls to determine if any represent an emergency call. In this presentation, learn about the innovative techniques used by the Italian police.

7. Nortel Confidential Information 7 Questions?