1. Category: e-Business & Financial Inclusion
Saral Dhan/ Eazy Money
Category: e-Business & Financial Inclusion

2. Millions of Indians do not possess access to Basic Banking Services
Saral Dhan: The Indian context
Millions of Indians do not possess access to Basic Banking Services
135 million financially excluded households – 2nd highest in the world
627 districts - 80% financially underserved
There was only one bank branch per 14,000 people.
Only 9 % have credit accounts with banks.
Only a little less than 20% of the population has any kind of life insurance
9.6% of the population has non‐life insurance coverage.
18% had debit cards and less than 2% had credit cards.

3. Saral Dhan - Collaborative efforts required to solve the barriers
Agent Assisted Branchless Banking Solution
Bringing Bank branches
at the doorstep
Local reputed Merchant as an Agent
Using simple digital devices for
communication to work as a Bank
Providing no-frills
Savings Bank Account
On-the-field
KYC documents
creation
& captured
Bank branches too far
High Infrastructure Cost
Lack of Trust
Scattered Population
Too Expensive
Security Concerns
Lack of necessary documentations
Communication Problem

4. Saral Dhan – Solution Overview
Merchant/Agent Interface
PRINTER
SMART CARD READER
BIOMETRICS
CanvasM
Enrollment
Cash Transactions (withdrawal / deposit)
Mobile Recharge
Insurance Products
Funds Transfer
Financial Services
VAS Services
Merchant Payments
Micro Loans
Air Ticketing
Overdraft
Saral Dhan Platform
From plain vanilla Branchless Banking to VALUE ADDED Branchless Banking

5. Saral Dhan - High Level Schematic
2. Agent captures the fingerprints and digitizes the form information through the FI application on the POS. This information is transmitted to the back-end platform
1. Consumer Provides Identity documents and fills up Account Opening Form (assisted by Agent)
Saral “Dhan” Platform
6. The consumer can now initiate Agent assisted financial transactions – Cash Withdrawal/Deposit/Transfers
NREGA Systems
The information is validated by Bank/BC officials and a no-frills account is opened on the platform
A personalized smart-card is issued to the consumer via Bank/BC
Bank CBS
Utility VAS Services
5. The consumer is provided with the personalized smart card which contains his biometrics and other account related information
Mobile Recharge
Micro Insurance
Overdrafts
Loans
DTH Recharge
Customizable to specific Agent Network/Bank Business Processes

6. Technology Bridging the Gap
Innovative Value Added Branchless Banking Solutions – Saral Dhan
Consumers
Retail Service Providers
Benefits to the Consumer
Biometric based solution – solving illiteracy and misplaced/ forget PIN issues
Flexibility with banking operating hours
Reduced travel and cost for accessing banking financial services
Easier receipt of social benefits
One stop solution for all payment needs

7. Delivering value in Banking – Benefits to the Bank
$250,000
$50,000
$10,000
$500
Reducing Cost
$50
Cashless
Traditional branch
Branch in store
ATM
Agent with POS terminal
Agent with mobile
No agent
Increased Revenue
Value Added Banking Solutions
New Revenue streams for Banks (money transfer services, retail services and branchless banking services)
Extra Income for the Agents
Bundled up services for the consumer – Up Selling
Current Banking Solutions

8. Solution already deployed with Leading Banks in India and Africa
500+ Agents and over 0.5 million Consumers on-board in the first 3 Months of Launch and equipped with POS (agents) and Smart Card Linked No-Frill Accounts (Consumers)
Actual Pictures
Nigeria
Integration, deployment complete and Pilot launch rolled out Expected Agents and 300K+ projected enrolments in the first 3 months
Well tested and deployed solution, going across developing and under developed geographies.

9. Where does this take us? Cashless Economy Tap and Pay OTC Payments
Mobile Wallets
Government Subsidiaries Disbursement
Digital Retail Services

10. THANK YOU Vishal Kumar Tech Mahindra Vishal.kumar5@techmahindra.com