1. Stepping Up, Stepping Out First Steps Towards Real Jobs, Regular Wages in Ordinary Places Carole Stuebe – Executive Director Jeanne Neuburg – Employment Services Manager Mary Survis – Customized Employment Consultant

2. Grafton, Wisconsin Green Bay Madison Milwaukee “FORWARD”

3. Portal, Inc.  We Serve 200 Adults with Disabilities –Programs (Duplicated Numbers): Employment Services - 48% Prevocational Services – 45% Adult Day Services – 7% Recreation Transportation

4. Our History Started March 1965

5. Our History Supported Employment Started November 1989

6. Our History  Offered Passive Choice Passive Offering of Choice Limited Encouragement Unless “Problematic” Supported Employment Averaged 8 New Referrals/Year Pre-Voc Averaged 16 Referrals/Year

7. Our Mission To enhance opportunities for persons with disabilities to participate fully in their community as valued neighbors, productive workers and respected citizens.

8. Our Transition Story (Strategic Planning)  Driving Factors for Change Limited Production Work Available – Off Shore & Automation Growth of Service Industry New Constituents - Students 2010 Workforce Demographics Aging Population Family Care Right Thing To Do

9. Our Transition Story (Our Vision)  To be recognized as a dynamic service provider, offering innovative opportunities and responsive supports which enable individuals with disabilities to succeed in living and working while enjoying a meaningful quality of life.

10. Our Transition Story (Our Vision)  To build capacity within communities and businesses to help create employment and expand life- enriching opportunities in which individual uniqueness and abilities are embraced and challenged in contributing ways.

11. Getting Started  Pathways to Independence (DHS Grant)  T-TAP (Training and Technical Assistance to Providers)  Wisconsin Managed Care and Employment Task Force  MIG (Medicaid Infrastructure Grant)  Michael Callahan Training Resources

12. Administrative Staff Covers Work Floor

13. Grant Submission  CRP Rebalancing Initiative  Stepping Up, Stepping Out … Work’s For Me!  Real Jobs, Regular Wages In Ordinary Places, One Person at a Time  Informed Choice

14. Getting Started Organizational Change  Year One Grant – Transition From Pre-Voc To Community-Based Employment  10%  Build Staff Capacity  Employment as Informed Choice/Self Advocacy  Portal Branding/Community Relationship Building  Customizing Approach to Employment  Awareness and Education

15. Getting Started Organizational Change  Year Two Grant – Improve School to Work Transitioning  School and Family Awareness/Relationship Building  School-to-Work Transition Opportunities  Awareness and Education

16. Leading Change  Organizational Culture  Sense of Urgency Challenge The Status Quo Energized With New Opportunities “Principle of the Ordinary Way” (Bob Niemiec)  Awareness and Education

17. Real Jobs, Regular Wages In Ordinary Places – One Person At A Time Awareness & Education

18. Real Jobs, Regular Wages In Ordinary Places – One Person At A Time  Board Acceptance Of The Plan  Implementation Involvement “Everyone who belongs to a community has the right to live, work and play there”

19. Changes Made  Policy Change  Internal/External Teams – Champions  Staff Training Investment  Guiding Principles  MAP – My Action Plan (Service Plan)  Job Descriptions  Position Paper  Stakeholder Events and Activities

20. Changes Made

21. Stay Focused “Obstacles are those frightful things you see when you take your eyes off your goal.” Henry Ford “Your desire for success should be greater than your fear of failure.” Bill Cosby

22. Real Jobs, Regular Wages In Ordinary Places – One Person At A Time  Sharing Successes

23. Implementing Our Plan Holly - A Success Story

24. E-Mail From Holly’s Mom Hi Mary, Thank you for your encouragement to move Holly into Employment Services. Sometimes as parents, when things are going well, we get too comfortable with the arrangements as they are, and talk of making changes is unsettling. We realize we cannot deny Holly the opportunity to move on to this next level if it is in her best interest. We appreciate your concern for Holly and your confidence in her abilities.

25. Implementing Our Plan Nik - A Success Story

26. Implementing Our Plan Alex - A Success Story

27. Implementing Our Plan Tonia - A Success Story

28. Stakeholder Events and Activities Stepping Up, Stepping Out, Work’s For Me! First Steps Towards Real Jobs, Regular Wages in Ordinary Places

29. Stakeholder Events and Activities Parent Information Session – October 2008

30. Stakeholder Events and Activities New Hire Recognition Board - 2008

31. Stakeholder Events and Activities People First Wisconsin – April 2009

32. Stakeholder Events and Activities People First Wisconsin – April 2009

33. Stakeholder Events and Activities People First Wisconsin – April 2009

34. Stakeholder Events and Activities Social Security Information Meetings, Family and Staff - September 2009

35. Stakeholder Events and Activities Community Business Forum – November 2009

36. Stakeholder Events and Activities Community Business Forum – November 2009

37. Stakeholder Events and Activities Family Appreciation Breakfast – November 2009

38. Stakeholder Events and Activities Family Transition Planning and Staff In-Service – April 2010

39. Stakeholder Events and Activities County Economic Development - April 2010

40. Stakeholder Events and Activities Staff In-Service - 2010

41. Stakeholder Events and Activities “One Voice, Our Choice” – June 2010

42. Stakeholder Events and Activities “One Voice, Our Choice” – June 2010

43. Stakeholder Events and Activities “One Voice, Our Choice” – June 2010

44. Stakeholder Events and Activities Summer Session - 2010

45. Stakeholder Events and Activities Summer Session - 2010

46. Stakeholder Events and Activities Summer Session - 2010

47. A Success Story

49. “This is NOT just a job…this is doing what I love.” “This job is Par-fect for me!”

50. A Success Story “I now have faith in myself because others have faith in me.”

51. What’s Next? Community Employment … It’s the right thing to do and now is the right time to do it! It’s worth the effort.